Skip to main content

Narvar Return & Exchange vs. AfterShip Returns

Take a look at this side-by-side comparison of Narvar Return & Exchange and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.

Return Notifications
Narvar Return & Exchange
60%
AfterShip Returns
100%
Returns Management
Narvar Return & Exchange
75%
AfterShip Returns
87%
Exchange Management
Narvar Return & Exchange
75%
AfterShip Returns
100%
Return Resolutions
Narvar Return & Exchange
50%
AfterShip Returns
75%
eCommerce Platforms
Narvar Return & ExchangeShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Narvar Return & Exchange
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Narvar Return & Exchange
Warranty
AfterShip Returns
Warranty
Data Security
Narvar Return & Exchange
SOC2
ISO27001
GDPR
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Narvar Return & Exchange
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.

How does AfterShip Returns boost your business?

Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns

Built for global brands and retailers

AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
https:/a.storyblok.com/f/79434/140x56/f8b0603b0c/samsung-logo-v4 Logohttps:/a.storyblok.com/f/79434/x/04575e0e3f/gymshark Logohttps:/a.storyblok.com/f/79434/x/037d032012/wish Logohttps:/a.storyblok.com/f/79434/x/ebc51f10e9/anker Logohttps:/a.storyblok.com/f/79434/x/097890490e/watsons Logohttps:/a.storyblok.com/f/79434/x/bd8788fc56/casetify Logo

Narvar Return & Exchange and AfterShip Returns Customers

We don't have enough data

You can subscribe to receive the data updates.
Discover HexClad's hybrid cookware, blending stainless steel and non-stick tech for unmatched performance. Shop now for professional-quality cooking.
FellowShopify
Greetings fellow coffee lovers. What happens when a love for coffee and a passion for product design meet up for a romantic candlelit dinner? Fellow happens. Makers of the award winning Stagg EKG Electric Pour-Over Kettle.
PETLIBROShopify
From smart feeders with health insights to ultra-filtered automatic fountains, our award-winning products are made to magnify the bond between your pet and you.

Features Comparison

Side-by-Side comparison of features between Narvar Return & Exchange and AfterShip Returns.

Returns Management

  • Admin Portal
    Narvar Return & Exchange
    AfterShip Returns
  • Admin portal - Multi-Language Support
    Narvar Return & Exchange
    AfterShip Returns
  • Return Request Filtering
    Narvar Return & Exchange
    AfterShip Returns
  • RMA CSV Export
    Narvar Return & Exchange
    AfterShip Returns
  • Multi-Currency Support
    Narvar Return & Exchange
    AfterShip Returns
  • Return request or label expiration
    Narvar Return & Exchange
    AfterShip Returns
  • Shopify Resolution Tagging
    Narvar Return & Exchange
    AfterShip Returns
  • Edit RMA
    Narvar Return & Exchange
    AfterShip Returns

Returns Reason

  • Return Reasons by Group
    Narvar Return & Exchange
    AfterShip Returns
  • Return Sub-Reasons
    Narvar Return & Exchange
    AfterShip Returns
  • Return Reason Multi-Language Support
    Narvar Return & Exchange
    AfterShip Returns
  • Mandatory Comment and Photo Upload
    Narvar Return & Exchange
    AfterShip Returns

Exchange Management

  • Exchanges Available Platform
    Narvar Return & ExchangeNo exchange for other items solution
    AfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
  • Instant Exchange
    Narvar Return & Exchange
    AfterShip Returns
  • Exchange Order Tracking
    Narvar Return & ExchangeNo exchange for other items solution
    AfterShip Returns
  • Incentives
    Narvar Return & ExchangeNo exchange for other items solution
    AfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"

Warranty Management

  • Warranty
    Narvar Return & Exchange No warranty returns
    AfterShip ReturnsEasy to localize with multi-language support and auto-translations

Fulfillment

  • Auto-Create New Shopify Order
    Narvar Return & Exchange
    AfterShip Returns
  • Inventory Data Sync
    Narvar Return & Exchange
    AfterShip Returns
  • Minimum Inventory Threshold
    Narvar Return & Exchange
    AfterShip Returns
  • Fulfillment Hold/Control
    Narvar Return & Exchange
    AfterShip Returns

Return Resolutions

  • Return Resolution
    Narvar Return & ExchangeRefund to Original Payment; Refund to Store Credit; Replace with the Same Item; Gift Returns
    AfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
  • Automatic Out-of-Stock Resolutions
    Narvar Return & Exchange
    AfterShip Returns
  • Conditional Resolutions
    Narvar Return & ExchangeStackable And/Or Conditions; Stackable Resolutions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason
    AfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
  • Instant Refund
    Narvar Return & Exchange
    AfterShip Returns

Eligibility Rules

  • Return Window
    Narvar Return & ExchangeFulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date
    AfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
  • Eligibility Rules
    Narvar Return & ExchangeLimit to One SKU per Request; Discount Items
    AfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
  • Bundle & Partial Returns
    Narvar Return & Exchange
    AfterShip Returns
  • Blocklist
    Narvar Return & ExchangeOrder Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code
    AfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
  • Allowlist/Exception List
    Narvar Return & Exchange
    AfterShip Returns

Return Notifications

  • Customizable Return Notification Emails
    Narvar Return & Exchange
    AfterShip Returns
  • Remove Solution Branding
    Narvar Return & Exchange
    AfterShip Returns
  • Multi-Language Emails
    Narvar Return & Exchange
    AfterShip Returns
  • Internal Merchant Notifications
    Narvar Return & Exchange
    AfterShip Returns
  • Email Types (Returns Status)
    Narvar Return & ExchangeReturn Request Received / Approved / Rejected; Items Returned; Request Resolved
    AfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"

Branded Returns Page

  • Page Editor
    Narvar Return & Exchange
    AfterShip Returns
  • Multi-Language Support
    Narvar Return & Exchange
    AfterShip Returns
  • Custom Domain with SSL
    Narvar Return & Exchange
    AfterShip Returns
  • Google Analytics Tracking
    Narvar Return & Exchange
    AfterShip Returns
  • Embedded Returns
    Narvar Return & Exchange
    AfterShip Returns
  • Remove Solution Provider Branding
    Narvar Return & Exchange
    AfterShip Returns
  • Support Chat Box
    Narvar Return & Exchange
    AfterShip Returns

Analytics

  • Analytics Dashboard
    Narvar Return & Exchange
    AfterShip Returns
  • CSV Export/Download
    Narvar Return & Exchange
    AfterShip Returns
  • Report Emailing
    Narvar Return & Exchange
    AfterShip Returns
  • Analytics Benchmarking
    Narvar Return & Exchange
    AfterShip Returns
  • Reports Types
    Narvar Return & ExchangeReturn Requests & Rate Return Resolutions Return Reasons Return Methods Resolution Time
    AfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"

Return Fraud Management

  • Fraud Detection
    Narvar Return & ExchangeNo mention of fraud detection
    AfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud

Third-Party Integrations

  • Carriers Integration
    Narvar Return & Exchange300+ (including tracking)
    AfterShip Returns39
  • eCommerce Platforms
    Narvar Return & ExchangeShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
    AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
  • Custom eCommerce Platform
    Narvar Return & Exchange
    AfterShip Returns
  • Tech Partners & Solutions
    Narvar Return & ExchangeKlaviyo, Gorgias, Zendesk, Celigo, Netsuite
    AfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
  • 3PLs & Warehouses
    Narvar Return & Exchange
    AfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
  • Webhook Connection
    Narvar Return & Exchange
    AfterShip Returns
  • Returns API
    Narvar Return & Exchange
    AfterShip Returns

Data Security

  • SOC2
    Narvar Return & Exchange
    AfterShip Returns
  • ISO27001
    Narvar Return & Exchange
    AfterShip Returns
  • GDPR
    Narvar Return & Exchange
    AfterShip Returns

Pricing Comparison

Narvar Return & Exchange Pricing

We don't have enough data

You can subscribe to receive the data updates.

AfterShip Returns Pricing

FreeFree36 returns per year
Get started free
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year