Metapack Returns vs. ZigZag
Take a look at this side-by-side comparison of Metapack Returns, ZigZag, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Metapack Returns
0%
ZigZag
0%
AfterShip Returns
100%
Returns Management
Metapack Returns
0%
ZigZag
0%
AfterShip Returns
87%
Exchange Management
Metapack Returns
0%
ZigZag
0%
AfterShip Returns
100%
Return Resolutions
Metapack Returns
0%
ZigZag
0%
AfterShip Returns
75%
eCommerce Platforms
Metapack Returns
ZigZag
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Metapack Returns
ZigZag
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Metapack Returns
ZigZag
AfterShip Returns
Warranty
Data Security
Metapack Returns
ZigZag
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Metapack Returns
ZigZag
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Metapack Returns, ZigZag, and AfterShip Returns Customers
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Features Comparison
Side-by-Side comparison of features among Metapack Returns, ZigZag, and AfterShip Returns.
Metapack Returns
ZigZag
AfterShip Returns
Returns Management
- Admin PortalMetapack ReturnsZigZagAfterShip Returns
- Admin portal - Multi-Language SupportMetapack ReturnsZigZagAfterShip Returns
- Return Request FilteringMetapack ReturnsZigZagAfterShip Returns
- RMA CSV ExportMetapack ReturnsZigZagAfterShip Returns
- Multi-Currency SupportMetapack ReturnsZigZagAfterShip Returns
- Return request or label expirationMetapack ReturnsZigZagAfterShip Returns
- Shopify Resolution TaggingMetapack ReturnsZigZagAfterShip Returns
- Edit RMAMetapack ReturnsZigZagAfterShip Returns
Returns Reason
- Return Reasons by GroupMetapack ReturnsZigZagAfterShip Returns
- Return Sub-ReasonsMetapack ReturnsZigZagAfterShip Returns
- Return Reason Multi-Language SupportMetapack ReturnsZigZagAfterShip Returns
- Mandatory Comment and Photo UploadMetapack ReturnsZigZagAfterShip Returns
Exchange Management
- Exchanges Available PlatformMetapack ReturnsZigZagAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeMetapack ReturnsZigZagAfterShip Returns
- Exchange Order TrackingMetapack ReturnsZigZagAfterShip Returns
- IncentivesMetapack ReturnsZigZagAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyMetapack ReturnsZigZagAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderMetapack ReturnsZigZagAfterShip Returns
- Inventory Data SyncMetapack ReturnsZigZagAfterShip Returns
- Minimum Inventory ThresholdMetapack ReturnsZigZagAfterShip Returns
- Fulfillment Hold/ControlMetapack ReturnsZigZagAfterShip Returns
Return Resolutions
- Return ResolutionMetapack ReturnsZigZagAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsMetapack ReturnsZigZagAfterShip Returns
- Conditional ResolutionsMetapack ReturnsZigZagAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundMetapack ReturnsZigZagAfterShip Returns
Eligibility Rules
- Return WindowMetapack ReturnsZigZagAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesMetapack ReturnsZigZagAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsMetapack ReturnsZigZagAfterShip Returns
- BlocklistMetapack ReturnsZigZagAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListMetapack ReturnsZigZagAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsMetapack ReturnsZigZagAfterShip Returns
- Remove Solution BrandingMetapack ReturnsZigZagAfterShip Returns
- Multi-Language EmailsMetapack ReturnsZigZagAfterShip Returns
- Internal Merchant NotificationsMetapack ReturnsZigZagAfterShip Returns
- Email Types (Returns Status)Metapack ReturnsZigZagAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorMetapack ReturnsZigZagAfterShip Returns
- Multi-Language SupportMetapack ReturnsZigZagAfterShip Returns
- Custom Domain with SSLMetapack ReturnsZigZagAfterShip Returns
- Google Analytics TrackingMetapack ReturnsZigZagAfterShip Returns
- Embedded ReturnsMetapack ReturnsZigZagAfterShip Returns
- Remove Solution Provider BrandingMetapack ReturnsZigZagAfterShip Returns
- Support Chat BoxMetapack ReturnsZigZagAfterShip Returns
Analytics
- Analytics DashboardMetapack ReturnsZigZagAfterShip Returns
- CSV Export/DownloadMetapack ReturnsZigZagAfterShip Returns
- Report EmailingMetapack ReturnsZigZagAfterShip Returns
- Analytics BenchmarkingMetapack ReturnsZigZagAfterShip Returns
- Reports TypesMetapack ReturnsZigZagAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionMetapack ReturnsZigZagAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationMetapack ReturnsZigZagAfterShip Returns39
- eCommerce PlatformsMetapack ReturnsZigZagAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformMetapack ReturnsZigZagAfterShip Returns
- Tech Partners & SolutionsMetapack ReturnsZigZagAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesMetapack ReturnsZigZagAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionMetapack ReturnsZigZagAfterShip Returns
- Returns APIMetapack ReturnsZigZagAfterShip Returns
Data Security
- SOC2Metapack ReturnsZigZagAfterShip Returns
- ISO27001Metapack ReturnsZigZagAfterShip Returns
- GDPRMetapack ReturnsZigZagAfterShip Returns
Pricing Comparison
Metapack Returns Pricing
We don't have enough data
You can subscribe to receive the data updates.ZigZag Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year