Metapack Returns vs. Return Rabbit
Take a look at this side-by-side comparison of Metapack Returns, Return Rabbit, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
Return Notifications
Metapack Returns
0%
Return Rabbit
0%
AfterShip Returns
100%
Returns Management
Metapack Returns
0%
Return Rabbit
0%
AfterShip Returns
87%
Exchange Management
Metapack Returns
0%
Return Rabbit
0%
AfterShip Returns
100%
Return Resolutions
Metapack Returns
0%
Return Rabbit
0%
AfterShip Returns
75%
eCommerce Platforms
Metapack Returns
Return Rabbit
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Metapack Returns
Return Rabbit
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Metapack Returns
Return Rabbit
AfterShip Returns
Warranty
Data Security
Metapack Returns
Return Rabbit
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Metapack Returns
Return Rabbit
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands





Features Comparison
Side-by-Side comparison of features among Metapack Returns, Return Rabbit, and AfterShip Returns.
Metapack Returns
Return Rabbit
AfterShip Returns
Returns Management
- Admin PortalMetapack ReturnsReturn RabbitAfterShip Returns
- Admin portal - Multi-Language SupportMetapack ReturnsReturn RabbitAfterShip Returns
- Return Request FilteringMetapack ReturnsReturn RabbitAfterShip Returns
- RMA CSV ExportMetapack ReturnsReturn RabbitAfterShip Returns
- Multi-Currency SupportMetapack ReturnsReturn RabbitAfterShip Returns
- Return request or label expirationMetapack ReturnsReturn RabbitAfterShip Returns
- Shopify Resolution TaggingMetapack ReturnsReturn RabbitAfterShip Returns
- Edit RMAMetapack ReturnsReturn RabbitAfterShip Returns
Returns Reason
- Return Reasons by GroupMetapack ReturnsReturn RabbitAfterShip Returns
- Return Sub-ReasonsMetapack ReturnsReturn RabbitAfterShip Returns
- Return Reason Multi-Language SupportMetapack ReturnsReturn RabbitAfterShip Returns
- Mandatory Comment and Photo UploadMetapack ReturnsReturn RabbitAfterShip Returns
Exchange Management
- Exchanges Available PlatformMetapack ReturnsReturn RabbitAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeMetapack ReturnsReturn RabbitAfterShip Returns
- Exchange Order TrackingMetapack ReturnsReturn RabbitAfterShip Returns
- IncentivesMetapack ReturnsReturn RabbitAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyMetapack ReturnsReturn RabbitAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderMetapack ReturnsReturn RabbitAfterShip Returns
- Inventory Data SyncMetapack ReturnsReturn RabbitAfterShip Returns
- Minimum Inventory ThresholdMetapack ReturnsReturn RabbitAfterShip Returns
- Fulfillment Hold/ControlMetapack ReturnsReturn RabbitAfterShip Returns
Return Resolutions
- Return ResolutionMetapack ReturnsReturn RabbitAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsMetapack ReturnsReturn RabbitAfterShip Returns
- Conditional ResolutionsMetapack ReturnsReturn RabbitAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundMetapack ReturnsReturn RabbitAfterShip Returns
Eligibility Rules
- Return WindowMetapack ReturnsReturn RabbitAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesMetapack ReturnsReturn RabbitAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsMetapack ReturnsReturn RabbitAfterShip Returns
- BlocklistMetapack ReturnsReturn RabbitAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListMetapack ReturnsReturn RabbitAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsMetapack ReturnsReturn RabbitAfterShip Returns
- Remove Solution BrandingMetapack ReturnsReturn RabbitAfterShip Returns
- Multi-Language EmailsMetapack ReturnsReturn RabbitAfterShip Returns
- Internal Merchant NotificationsMetapack ReturnsReturn RabbitAfterShip Returns
- Email Types (Returns Status)Metapack ReturnsReturn RabbitAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorMetapack ReturnsReturn RabbitAfterShip Returns
- Multi-Language SupportMetapack ReturnsReturn RabbitAfterShip Returns
- Custom Domain with SSLMetapack ReturnsReturn RabbitAfterShip Returns
- Google Analytics TrackingMetapack ReturnsReturn RabbitAfterShip Returns
- Embedded ReturnsMetapack ReturnsReturn RabbitAfterShip Returns
- Remove Solution Provider BrandingMetapack ReturnsReturn RabbitAfterShip Returns
- Support Chat BoxMetapack ReturnsReturn RabbitAfterShip Returns
Analytics
- Analytics DashboardMetapack ReturnsReturn RabbitAfterShip Returns
- CSV Export/DownloadMetapack ReturnsReturn RabbitAfterShip Returns
- Report EmailingMetapack ReturnsReturn RabbitAfterShip Returns
- Analytics BenchmarkingMetapack ReturnsReturn RabbitAfterShip Returns
- Reports TypesMetapack ReturnsReturn RabbitAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionMetapack ReturnsReturn RabbitAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationMetapack ReturnsReturn RabbitAfterShip Returns39
- eCommerce PlatformsMetapack ReturnsReturn RabbitAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformMetapack ReturnsReturn RabbitAfterShip Returns
- Tech Partners & SolutionsMetapack ReturnsReturn RabbitAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesMetapack ReturnsReturn RabbitAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionMetapack ReturnsReturn RabbitAfterShip Returns
- Returns APIMetapack ReturnsReturn RabbitAfterShip Returns
Data Security
- SOC2Metapack ReturnsReturn RabbitAfterShip Returns
- ISO27001Metapack ReturnsReturn RabbitAfterShip Returns
- GDPRMetapack ReturnsReturn RabbitAfterShip Returns
Pricing Comparison
Metapack Returns Pricing
We don't have enough data
You can subscribe to receive the data updates.Return Rabbit Pricing
Free-Up to 10 monthly returns
Essentials$79/monthUp to 100 monthly returns
Startup$250/monthUp to 500 monthly returns
Growth$450/monthUp to 1,000 monthly returns
AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year