Metapack Returns vs. Return Prime
Take a look at this side-by-side comparison of Metapack Returns, Return Prime, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
Return Notifications
Metapack Returns
0%
Return Prime
0%
AfterShip Returns
100%
Returns Management
Metapack Returns
0%
Return Prime
0%
AfterShip Returns
87%
Exchange Management
Metapack Returns
0%
Return Prime
0%
AfterShip Returns
100%
Return Resolutions
Metapack Returns
0%
Return Prime
0%
AfterShip Returns
75%
eCommerce Platforms
Metapack Returns
Return Prime
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Metapack Returns
Return Prime
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Metapack Returns
Return Prime
AfterShip Returns
Warranty
Data Security
Metapack Returns
Return Prime
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Metapack Returns
Return Prime
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands





Metapack Returns, Return Prime, and AfterShip Returns Customers
We don't have enough data
You can subscribe to receive the data updates.Tifosi OpticsShopify
T&C Surf DesignsShopify
Miss CircleShopify
HexClad CookwareShopify
Timex USShopify
ShokzShopify
Features Comparison
Side-by-Side comparison of features among Metapack Returns, Return Prime, and AfterShip Returns.
Metapack Returns
Return Prime
AfterShip Returns
Returns Management
- Admin PortalMetapack ReturnsReturn PrimeAfterShip Returns
- Admin portal - Multi-Language SupportMetapack ReturnsReturn PrimeAfterShip Returns
- Return Request FilteringMetapack ReturnsReturn PrimeAfterShip Returns
- RMA CSV ExportMetapack ReturnsReturn PrimeAfterShip Returns
- Multi-Currency SupportMetapack ReturnsReturn PrimeAfterShip Returns
- Return request or label expirationMetapack ReturnsReturn PrimeAfterShip Returns
- Shopify Resolution TaggingMetapack ReturnsReturn PrimeAfterShip Returns
- Edit RMAMetapack ReturnsReturn PrimeAfterShip Returns
Returns Reason
- Return Reasons by GroupMetapack ReturnsReturn PrimeAfterShip Returns
- Return Sub-ReasonsMetapack ReturnsReturn PrimeAfterShip Returns
- Return Reason Multi-Language SupportMetapack ReturnsReturn PrimeAfterShip Returns
- Mandatory Comment and Photo UploadMetapack ReturnsReturn PrimeAfterShip Returns
Exchange Management
- Exchanges Available PlatformMetapack ReturnsReturn PrimeAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeMetapack ReturnsReturn PrimeAfterShip Returns
- Exchange Order TrackingMetapack ReturnsReturn PrimeAfterShip Returns
- IncentivesMetapack ReturnsReturn PrimeAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyMetapack ReturnsReturn PrimeAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderMetapack ReturnsReturn PrimeAfterShip Returns
- Inventory Data SyncMetapack ReturnsReturn PrimeAfterShip Returns
- Minimum Inventory ThresholdMetapack ReturnsReturn PrimeAfterShip Returns
- Fulfillment Hold/ControlMetapack ReturnsReturn PrimeAfterShip Returns
Return Resolutions
- Return ResolutionMetapack ReturnsReturn PrimeAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsMetapack ReturnsReturn PrimeAfterShip Returns
- Conditional ResolutionsMetapack ReturnsReturn PrimeAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundMetapack ReturnsReturn PrimeAfterShip Returns
Eligibility Rules
- Return WindowMetapack ReturnsReturn PrimeAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesMetapack ReturnsReturn PrimeAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsMetapack ReturnsReturn PrimeAfterShip Returns
- BlocklistMetapack ReturnsReturn PrimeAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListMetapack ReturnsReturn PrimeAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsMetapack ReturnsReturn PrimeAfterShip Returns
- Remove Solution BrandingMetapack ReturnsReturn PrimeAfterShip Returns
- Multi-Language EmailsMetapack ReturnsReturn PrimeAfterShip Returns
- Internal Merchant NotificationsMetapack ReturnsReturn PrimeAfterShip Returns
- Email Types (Returns Status)Metapack ReturnsReturn PrimeAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorMetapack ReturnsReturn PrimeAfterShip Returns
- Multi-Language SupportMetapack ReturnsReturn PrimeAfterShip Returns
- Custom Domain with SSLMetapack ReturnsReturn PrimeAfterShip Returns
- Google Analytics TrackingMetapack ReturnsReturn PrimeAfterShip Returns
- Embedded ReturnsMetapack ReturnsReturn PrimeAfterShip Returns
- Remove Solution Provider BrandingMetapack ReturnsReturn PrimeAfterShip Returns
- Support Chat BoxMetapack ReturnsReturn PrimeAfterShip Returns
Analytics
- Analytics DashboardMetapack ReturnsReturn PrimeAfterShip Returns
- CSV Export/DownloadMetapack ReturnsReturn PrimeAfterShip Returns
- Report EmailingMetapack ReturnsReturn PrimeAfterShip Returns
- Analytics BenchmarkingMetapack ReturnsReturn PrimeAfterShip Returns
- Reports TypesMetapack ReturnsReturn PrimeAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionMetapack ReturnsReturn PrimeAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationMetapack ReturnsReturn PrimeAfterShip Returns39
- eCommerce PlatformsMetapack ReturnsReturn PrimeAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformMetapack ReturnsReturn PrimeAfterShip Returns
- Tech Partners & SolutionsMetapack ReturnsReturn PrimeAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesMetapack ReturnsReturn PrimeAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionMetapack ReturnsReturn PrimeAfterShip Returns
- Returns APIMetapack ReturnsReturn PrimeAfterShip Returns
Data Security
- SOC2Metapack ReturnsReturn PrimeAfterShip Returns
- ISO27001Metapack ReturnsReturn PrimeAfterShip Returns
- GDPRMetapack ReturnsReturn PrimeAfterShip Returns
Pricing Comparison
Metapack Returns Pricing
We don't have enough data
You can subscribe to receive the data updates.Return Prime Pricing
Free-
Grow$9.99/month
Grow$49.99/month
Grow$199.99/month
AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year