Metapack Returns vs. Return Helper
Take a look at this side-by-side comparison of Metapack Returns, Return Helper, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
Return Notifications
Metapack Returns
0%
Return Helper
0%
AfterShip Returns
100%
Returns Management
Metapack Returns
0%
Return Helper
0%
AfterShip Returns
87%
Exchange Management
Metapack Returns
0%
Return Helper
0%
AfterShip Returns
100%
Return Resolutions
Metapack Returns
0%
Return Helper
0%
AfterShip Returns
75%
eCommerce Platforms
Metapack Returns
Return Helper
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Metapack Returns
Return Helper
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Metapack Returns
Return Helper
AfterShip Returns
Warranty
Data Security
Metapack Returns
Return Helper
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Metapack Returns
Return Helper
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Features Comparison
Side-by-Side comparison of features among Metapack Returns, Return Helper, and AfterShip Returns.
Metapack Returns
Return Helper
AfterShip Returns
Returns Management
- Admin PortalMetapack ReturnsReturn HelperAfterShip Returns
- Admin portal - Multi-Language SupportMetapack ReturnsReturn HelperAfterShip Returns
- Return Request FilteringMetapack ReturnsReturn HelperAfterShip Returns
- RMA CSV ExportMetapack ReturnsReturn HelperAfterShip Returns
- Multi-Currency SupportMetapack ReturnsReturn HelperAfterShip Returns
- Return request or label expirationMetapack ReturnsReturn HelperAfterShip Returns
- Shopify Resolution TaggingMetapack ReturnsReturn HelperAfterShip Returns
- Edit RMAMetapack ReturnsReturn HelperAfterShip Returns
Returns Reason
- Return Reasons by GroupMetapack ReturnsReturn HelperAfterShip Returns
- Return Sub-ReasonsMetapack ReturnsReturn HelperAfterShip Returns
- Return Reason Multi-Language SupportMetapack ReturnsReturn HelperAfterShip Returns
- Mandatory Comment and Photo UploadMetapack ReturnsReturn HelperAfterShip Returns
Exchange Management
- Exchanges Available PlatformMetapack ReturnsReturn HelperAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeMetapack ReturnsReturn HelperAfterShip Returns
- Exchange Order TrackingMetapack ReturnsReturn HelperAfterShip Returns
- IncentivesMetapack ReturnsReturn HelperAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyMetapack ReturnsReturn HelperAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderMetapack ReturnsReturn HelperAfterShip Returns
- Inventory Data SyncMetapack ReturnsReturn HelperAfterShip Returns
- Minimum Inventory ThresholdMetapack ReturnsReturn HelperAfterShip Returns
- Fulfillment Hold/ControlMetapack ReturnsReturn HelperAfterShip Returns
Return Resolutions
- Return ResolutionMetapack ReturnsReturn HelperAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsMetapack ReturnsReturn HelperAfterShip Returns
- Conditional ResolutionsMetapack ReturnsReturn HelperAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundMetapack ReturnsReturn HelperAfterShip Returns
Eligibility Rules
- Return WindowMetapack ReturnsReturn HelperAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesMetapack ReturnsReturn HelperAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsMetapack ReturnsReturn HelperAfterShip Returns
- BlocklistMetapack ReturnsReturn HelperAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListMetapack ReturnsReturn HelperAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsMetapack ReturnsReturn HelperAfterShip Returns
- Remove Solution BrandingMetapack ReturnsReturn HelperAfterShip Returns
- Multi-Language EmailsMetapack ReturnsReturn HelperAfterShip Returns
- Internal Merchant NotificationsMetapack ReturnsReturn HelperAfterShip Returns
- Email Types (Returns Status)Metapack ReturnsReturn HelperAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorMetapack ReturnsReturn HelperAfterShip Returns
- Multi-Language SupportMetapack ReturnsReturn HelperAfterShip Returns
- Custom Domain with SSLMetapack ReturnsReturn HelperAfterShip Returns
- Google Analytics TrackingMetapack ReturnsReturn HelperAfterShip Returns
- Embedded ReturnsMetapack ReturnsReturn HelperAfterShip Returns
- Remove Solution Provider BrandingMetapack ReturnsReturn HelperAfterShip Returns
- Support Chat BoxMetapack ReturnsReturn HelperAfterShip Returns
Analytics
- Analytics DashboardMetapack ReturnsReturn HelperAfterShip Returns
- CSV Export/DownloadMetapack ReturnsReturn HelperAfterShip Returns
- Report EmailingMetapack ReturnsReturn HelperAfterShip Returns
- Analytics BenchmarkingMetapack ReturnsReturn HelperAfterShip Returns
- Reports TypesMetapack ReturnsReturn HelperAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionMetapack ReturnsReturn HelperAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationMetapack ReturnsReturn HelperAfterShip Returns39
- eCommerce PlatformsMetapack ReturnsReturn HelperAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformMetapack ReturnsReturn HelperAfterShip Returns
- Tech Partners & SolutionsMetapack ReturnsReturn HelperAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesMetapack ReturnsReturn HelperAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionMetapack ReturnsReturn HelperAfterShip Returns
- Returns APIMetapack ReturnsReturn HelperAfterShip Returns
Data Security
- SOC2Metapack ReturnsReturn HelperAfterShip Returns
- ISO27001Metapack ReturnsReturn HelperAfterShip Returns
- GDPRMetapack ReturnsReturn HelperAfterShip Returns
Pricing Comparison
Metapack Returns Pricing
We don't have enough data
You can subscribe to receive the data updates.Return Helper Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year