Metapack Returns vs. AfterShip Returns
Take a look at this side-by-side comparison of Metapack Returns and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Metapack Returns
0%
AfterShip Returns
100%
Returns Management
Metapack Returns
0%
AfterShip Returns
87%
Exchange Management
Metapack Returns
0%
AfterShip Returns
100%
Return Resolutions
Metapack Returns
0%
AfterShip Returns
75%
eCommerce Platforms
Metapack Returns
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Metapack Returns
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Metapack Returns
AfterShip Returns
Warranty
Data Security
Metapack Returns
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Metapack Returns
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands





Features Comparison
Side-by-Side comparison of features between Metapack Returns and AfterShip Returns.
Metapack Returns
AfterShip Returns
Returns Management
- Admin PortalMetapack ReturnsAfterShip Returns
- Admin portal - Multi-Language SupportMetapack ReturnsAfterShip Returns
- Return Request FilteringMetapack ReturnsAfterShip Returns
- RMA CSV ExportMetapack ReturnsAfterShip Returns
- Multi-Currency SupportMetapack ReturnsAfterShip Returns
- Return request or label expirationMetapack ReturnsAfterShip Returns
- Shopify Resolution TaggingMetapack ReturnsAfterShip Returns
- Edit RMAMetapack ReturnsAfterShip Returns
Returns Reason
- Return Reasons by GroupMetapack ReturnsAfterShip Returns
- Return Sub-ReasonsMetapack ReturnsAfterShip Returns
- Return Reason Multi-Language SupportMetapack ReturnsAfterShip Returns
- Mandatory Comment and Photo UploadMetapack ReturnsAfterShip Returns
Exchange Management
- Exchanges Available PlatformMetapack ReturnsAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeMetapack ReturnsAfterShip Returns
- Exchange Order TrackingMetapack ReturnsAfterShip Returns
- IncentivesMetapack ReturnsAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyMetapack ReturnsAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderMetapack ReturnsAfterShip Returns
- Inventory Data SyncMetapack ReturnsAfterShip Returns
- Minimum Inventory ThresholdMetapack ReturnsAfterShip Returns
- Fulfillment Hold/ControlMetapack ReturnsAfterShip Returns
Return Resolutions
- Return ResolutionMetapack ReturnsAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsMetapack ReturnsAfterShip Returns
- Conditional ResolutionsMetapack ReturnsAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundMetapack ReturnsAfterShip Returns
Eligibility Rules
- Return WindowMetapack ReturnsAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesMetapack ReturnsAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsMetapack ReturnsAfterShip Returns
- BlocklistMetapack ReturnsAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListMetapack ReturnsAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsMetapack ReturnsAfterShip Returns
- Remove Solution BrandingMetapack ReturnsAfterShip Returns
- Multi-Language EmailsMetapack ReturnsAfterShip Returns
- Internal Merchant NotificationsMetapack ReturnsAfterShip Returns
- Email Types (Returns Status)Metapack ReturnsAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorMetapack ReturnsAfterShip Returns
- Multi-Language SupportMetapack ReturnsAfterShip Returns
- Custom Domain with SSLMetapack ReturnsAfterShip Returns
- Google Analytics TrackingMetapack ReturnsAfterShip Returns
- Embedded ReturnsMetapack ReturnsAfterShip Returns
- Remove Solution Provider BrandingMetapack ReturnsAfterShip Returns
- Support Chat BoxMetapack ReturnsAfterShip Returns
Analytics
- Analytics DashboardMetapack ReturnsAfterShip Returns
- CSV Export/DownloadMetapack ReturnsAfterShip Returns
- Report EmailingMetapack ReturnsAfterShip Returns
- Analytics BenchmarkingMetapack ReturnsAfterShip Returns
- Reports TypesMetapack ReturnsAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionMetapack ReturnsAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationMetapack ReturnsAfterShip Returns39
- eCommerce PlatformsMetapack ReturnsAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformMetapack ReturnsAfterShip Returns
- Tech Partners & SolutionsMetapack ReturnsAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesMetapack ReturnsAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionMetapack ReturnsAfterShip Returns
- Returns APIMetapack ReturnsAfterShip Returns
Data Security
- SOC2Metapack ReturnsAfterShip Returns
- ISO27001Metapack ReturnsAfterShip Returns
- GDPRMetapack ReturnsAfterShip Returns
Pricing Comparison
Metapack Returns Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year