Loop Returns vs. ShippyPro
Take a look at this side-by-side comparison of Loop Returns, ShippyPro, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Loop Returns
100%
ShippyPro
0%
AfterShip Returns
100%
Returns Management
Loop Returns
75%
ShippyPro
0%
AfterShip Returns
87%
Exchange Management
Loop Returns
100%
ShippyPro
0%
AfterShip Returns
100%
Return Resolutions
Loop Returns
75%
ShippyPro
0%
AfterShip Returns
75%
eCommerce Platforms
Loop ReturnsShopify/Shopify Plus
ShippyPro
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Loop Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
ShippyPro
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Loop Returns
Warranty
ShippyPro
AfterShip Returns
Warranty
Data Security
Loop Returns
SOC2
GDPR
ShippyPro
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Loop Returns
ShippyPro
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Loop Returns, ShippyPro, and AfterShip Returns Customers
Petal & Pup USAShopify
Sol de JaneiroShopify
KithShopify
P448®Shopify
KUURTHShopify
DragonflyShopify
HexClad CookwareShopify
FellowShopify
PETLIBROShopify
Total Customers by Region
Top 3 Regions of Loop Returns Customers
- United States (1K-10K Customers)
- Australia (301-500 Customers)
- Canada (101-200 Customers)
Top 3 Regions of ShippyPro Customers
- Italy (51-100 Customers)
- Spain (11-20 Customers)
- France (1-10 Customers)
Top 3 Regions of AfterShip Returns Customers
- United States (1K-10K Customers)
- United Kingdom (301-500 Customers)
- Australia (201-300 Customers)
Total Customers by Industry
Top 3 Categories of Loop Returns Customers
- Apparel (1K-10K Customers)
- Sports (301-500 Customers)
- Beauty & Fitness (201-300 Customers)
Top 3 Categories of ShippyPro Customers
- Apparel (31-50 Customers)
- Home & Garden (11-20 Customers)
- Beauty & Fitness (1-10 Customers)
Top 3 Categories of AfterShip Returns Customers
- Apparel (1K-10K Customers)
- Home & Garden (201-300 Customers)
- Beauty & Fitness (201-300 Customers)
Customers Distributed by Monthly Sales
Top 3 Monthly Sales Distributed of Loop Returns Customers
- $100.00K to $1.00M (101-200 Customers)
- $1.00M to $10.00M (301-500 Customers)
- $10.00M to $100.00M (501-1K Customers)
Top 3 Monthly Sales Distributed of ShippyPro Customers
- $100.00K to $1.00M (1-10 Customers)
- $1.00M to $10.00M (1-10 Customers)
- $10.00M to $100.00M (1-10 Customers)
Top 3 Monthly Sales Distributed of AfterShip Returns Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (51-100 Customers)
- $10.00M to $100.00M (301-500 Customers)
Features Comparison
Side-by-Side comparison of features among Loop Returns, ShippyPro, and AfterShip Returns.
Loop Returns
ShippyPro
AfterShip Returns
Returns Management
- Admin PortalLoop ReturnsShippyProAfterShip Returns
- Admin portal - Multi-Language SupportLoop ReturnsShippyProAfterShip Returns
- Return Request FilteringLoop ReturnsShippyProAfterShip Returns
- RMA CSV ExportLoop ReturnsShippyProAfterShip Returns
- Multi-Currency SupportLoop ReturnsShippyProAfterShip Returns
- Return request or label expirationLoop ReturnsShippyProAfterShip Returns
- Shopify Resolution TaggingLoop ReturnsShippyProAfterShip Returns
- Edit RMALoop ReturnsShippyProAfterShip Returns
Returns Reason
- Return Reasons by GroupLoop ReturnsShippyProAfterShip Returns
- Return Sub-ReasonsLoop ReturnsShippyProAfterShip Returns
- Return Reason Multi-Language SupportLoop ReturnsShippyProAfterShip Returns
- Mandatory Comment and Photo UploadLoop ReturnsShippyProAfterShip Returns
Exchange Management
- Exchanges Available PlatformLoop ReturnsShopify/Shopify PlusShippyProAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeLoop ReturnsShippyProAfterShip Returns
- Exchange Order TrackingLoop ReturnsRequires 3PL/IntegrationShippyProAfterShip Returns
- IncentivesLoop ReturnsCarry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free ShippingShippyProAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyLoop Returns Warranty solution not built out yetShippyProAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderLoop ReturnsShippyProAfterShip Returns
- Inventory Data SyncLoop ReturnsShippyProAfterShip Returns
- Minimum Inventory ThresholdLoop ReturnsShippyProAfterShip Returns
- Fulfillment Hold/ControlLoop ReturnsShippyProAfterShip Returns
Return Resolutions
- Return ResolutionLoop ReturnsRefund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift ReturnsShippyProAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsLoop ReturnsShippyProAfterShip Returns
- Conditional ResolutionsLoop ReturnsStackable And/Or Conditions; Stackable Resolutions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason; Charge a FeeShippyProAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundLoop ReturnsShippyProAfterShip Returns
Eligibility Rules
- Return WindowLoop ReturnsFulfillment Date; Order Date; Delivery Date; Conditional by Resolution / Product Tag or Type / Event DateShippyProAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesLoop ReturnsLimit to One SKU per Request; Customizable Filtering QuestionsShippyProAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsLoop ReturnsShippyProAfterShip Returns
- BlocklistLoop ReturnsOrder Tag; Product Type; Product Tag; Customer Email; Customer Return Count; SKU; Discount CodeShippyProAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListLoop ReturnsShippyProAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsLoop ReturnsShippyProAfterShip Returns
- Remove Solution BrandingLoop ReturnsShippyProAfterShip Returns
- Multi-Language EmailsLoop ReturnsShippyProAfterShip Returns
- Internal Merchant NotificationsLoop ReturnsShippyProAfterShip Returns
- Email Types (Returns Status)Loop ReturnsReturn Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request ResolvedShippyProAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorLoop ReturnsShippyProAfterShip Returns
- Multi-Language SupportLoop ReturnsShippyProAfterShip Returns
- Custom Domain with SSLLoop ReturnsShippyProAfterShip Returns
- Google Analytics TrackingLoop ReturnsShippyProAfterShip Returns
- Embedded ReturnsLoop ReturnsShippyProAfterShip Returns
- Remove Solution Provider BrandingLoop ReturnsShippyProAfterShip Returns
- Support Chat BoxLoop ReturnsShippyProAfterShip Returns
Analytics
- Analytics DashboardLoop ReturnsShippyProAfterShip Returns
- CSV Export/DownloadLoop ReturnsShippyProAfterShip Returns
- Report EmailingLoop ReturnsShippyProAfterShip Returns
- Analytics BenchmarkingLoop ReturnsShippyProAfterShip Returns
- Reports TypesLoop ReturnsRevenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Resolution TimeShippyProAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionLoop ReturnsNo mention of fraud detectionShippyProAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationLoop Returns9ShippyProAfterShip Returns39
- eCommerce PlatformsLoop ReturnsShopify/Shopify PlusShippyProAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformLoop ReturnsShippyProAfterShip Returns
- Tech Partners & SolutionsLoop Returns31 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)ShippyProAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesLoop ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBobShippyProAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionLoop ReturnsShippyProAfterShip Returns
- Returns APILoop ReturnsShippyProAfterShip Returns
Data Security
- SOC2Loop ReturnsShippyProAfterShip Returns
- ISO27001Loop ReturnsShippyProAfterShip Returns
- GDPRLoop ReturnsShippyProAfterShip Returns
Pricing Comparison
Loop Returns Pricing
Starter$29/month
Essential$163/month
Advanced$373/month
EnterpriseCustom
ShippyPro Pricing
StarterFree
Professional$19/month
PremierCustom
AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year