Loop Returns vs. Return Rabbit
Take a look at this side-by-side comparison of Loop Returns, Return Rabbit, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Loop Returns
100%
Return Rabbit
0%
AfterShip Returns
100%
Returns Management
Loop Returns
75%
Return Rabbit
0%
AfterShip Returns
87%
Exchange Management
Loop Returns
100%
Return Rabbit
0%
AfterShip Returns
100%
Return Resolutions
Loop Returns
75%
Return Rabbit
0%
AfterShip Returns
75%
eCommerce Platforms
Loop ReturnsShopify/Shopify Plus
Return Rabbit
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Loop Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Return Rabbit
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Loop Returns
Warranty
Return Rabbit
AfterShip Returns
Warranty
Data Security
Loop Returns
SOC2
GDPR
Return Rabbit
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Loop Returns
Return Rabbit
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
Loop Returns customers switched to AfterShip Returns say
Budget-Friendly Brilliance
Loop Returns
1.0
"We have been using Loop for 6 months and have found it challenging to work with. It becomes expensive to achieve the functionality required to be effective. Doesn't work with international returns, even the ones it should work with. Easypost and loop support won't solve your problem but will keep you locked in for 12 months of pain and excess customer service trying to work around the issues."
AfterShip Returns
5.0
Get started free
"I recommend this application to any serious business as it's pro tailored to match your customers return needs no matter your budget!"
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Loop Returns, Return Rabbit, and AfterShip Returns Customers
Sol de JaneiroShopify
Petal & Pup USAShopify
KithShopify
TalentlessShopify
COMFORT ONE SHOESShopify
Sendero Provisions Co.Shopify
HexClad CookwareShopify
Timex USShopify
ShokzShopify
Total Customers by Region
Top 3 Regions of Loop Returns Customers
- United States (1K-10K Customers)
- Australia (301-500 Customers)
- Canada (101-200 Customers)
Top 3 Regions of Return Rabbit Customers
- United States (31-50 Customers)
- Australia (1-10 Customers)
- Canada (1-10 Customers)
Top 3 Regions of AfterShip Returns Customers
- United States (1K-10K Customers)
- United Kingdom (201-300 Customers)
- Australia (201-300 Customers)
Total Customers by Industry
Top 3 Categories of Loop Returns Customers
- Apparel (1K-10K Customers)
- Sports (301-500 Customers)
- Beauty & Fitness (201-300 Customers)
Top 3 Categories of Return Rabbit Customers
- Apparel (21-30 Customers)
- Toys & Hobbies (1-10 Customers)
- Home & Garden (1-10 Customers)
Top 3 Categories of AfterShip Returns Customers
- Apparel (1K-10K Customers)
- Home & Garden (201-300 Customers)
- Sports (201-300 Customers)
Customers Distributed by Monthly Sales
Top 3 Monthly Sales Distributed of Loop Returns Customers
- $100.00K to $1.00M (101-200 Customers)
- $1.00M to $10.00M (301-500 Customers)
- $10.00M to $100.00M (501-1K Customers)
Top 3 Monthly Sales Distributed of Return Rabbit Customers
- $100.00K to $1.00M (1-10 Customers)
- $10.00M to $100.00M (11-20 Customers)
- $100.00M to $1.00B (1-10 Customers)
Top 3 Monthly Sales Distributed of AfterShip Returns Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (51-100 Customers)
- $10.00M to $100.00M (301-500 Customers)
Features Comparison
Side-by-Side comparison of features among Loop Returns, Return Rabbit, and AfterShip Returns.
Loop Returns
Return Rabbit
AfterShip Returns
Returns Management
- Admin PortalLoop ReturnsReturn RabbitAfterShip Returns
- Admin portal - Multi-Language SupportLoop ReturnsReturn RabbitAfterShip Returns
- Return Request FilteringLoop ReturnsReturn RabbitAfterShip Returns
- RMA CSV ExportLoop ReturnsReturn RabbitAfterShip Returns
- Multi-Currency SupportLoop ReturnsReturn RabbitAfterShip Returns
- Return request or label expirationLoop ReturnsReturn RabbitAfterShip Returns
- Shopify Resolution TaggingLoop ReturnsReturn RabbitAfterShip Returns
- Edit RMALoop ReturnsReturn RabbitAfterShip Returns
Returns Reason
- Return Reasons by GroupLoop ReturnsReturn RabbitAfterShip Returns
- Return Sub-ReasonsLoop ReturnsReturn RabbitAfterShip Returns
- Return Reason Multi-Language SupportLoop ReturnsReturn RabbitAfterShip Returns
- Mandatory Comment and Photo UploadLoop ReturnsReturn RabbitAfterShip Returns
Exchange Management
- Exchanges Available PlatformLoop ReturnsShopify/Shopify PlusReturn RabbitAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeLoop ReturnsReturn RabbitAfterShip Returns
- Exchange Order TrackingLoop ReturnsRequires 3PL/IntegrationReturn RabbitAfterShip Returns
- IncentivesLoop ReturnsCarry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free ShippingReturn RabbitAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyLoop Returns Warranty solution not built out yetReturn RabbitAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderLoop ReturnsReturn RabbitAfterShip Returns
- Inventory Data SyncLoop ReturnsReturn RabbitAfterShip Returns
- Minimum Inventory ThresholdLoop ReturnsReturn RabbitAfterShip Returns
- Fulfillment Hold/ControlLoop ReturnsReturn RabbitAfterShip Returns
Return Resolutions
- Return ResolutionLoop ReturnsRefund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift ReturnsReturn RabbitAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsLoop ReturnsReturn RabbitAfterShip Returns
- Conditional ResolutionsLoop ReturnsStackable And/Or Conditions; Stackable Resolutions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason; Charge a FeeReturn RabbitAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundLoop ReturnsReturn RabbitAfterShip Returns
Eligibility Rules
- Return WindowLoop ReturnsFulfillment Date; Order Date; Delivery Date; Conditional by Resolution / Product Tag or Type / Event DateReturn RabbitAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesLoop ReturnsLimit to One SKU per Request; Customizable Filtering QuestionsReturn RabbitAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsLoop ReturnsReturn RabbitAfterShip Returns
- BlocklistLoop ReturnsOrder Tag; Product Type; Product Tag; Customer Email; Customer Return Count; SKU; Discount CodeReturn RabbitAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListLoop ReturnsReturn RabbitAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsLoop ReturnsReturn RabbitAfterShip Returns
- Remove Solution BrandingLoop ReturnsReturn RabbitAfterShip Returns
- Multi-Language EmailsLoop ReturnsReturn RabbitAfterShip Returns
- Internal Merchant NotificationsLoop ReturnsReturn RabbitAfterShip Returns
- Email Types (Returns Status)Loop ReturnsReturn Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request ResolvedReturn RabbitAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorLoop ReturnsReturn RabbitAfterShip Returns
- Multi-Language SupportLoop ReturnsReturn RabbitAfterShip Returns
- Custom Domain with SSLLoop ReturnsReturn RabbitAfterShip Returns
- Google Analytics TrackingLoop ReturnsReturn RabbitAfterShip Returns
- Embedded ReturnsLoop ReturnsReturn RabbitAfterShip Returns
- Remove Solution Provider BrandingLoop ReturnsReturn RabbitAfterShip Returns
- Support Chat BoxLoop ReturnsReturn RabbitAfterShip Returns
Analytics
- Analytics DashboardLoop ReturnsReturn RabbitAfterShip Returns
- CSV Export/DownloadLoop ReturnsReturn RabbitAfterShip Returns
- Report EmailingLoop ReturnsReturn RabbitAfterShip Returns
- Analytics BenchmarkingLoop ReturnsReturn RabbitAfterShip Returns
- Reports TypesLoop ReturnsRevenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Resolution TimeReturn RabbitAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionLoop ReturnsNo mention of fraud detectionReturn RabbitAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationLoop Returns9Return RabbitAfterShip Returns39
- eCommerce PlatformsLoop ReturnsShopify/Shopify PlusReturn RabbitAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformLoop ReturnsReturn RabbitAfterShip Returns
- Tech Partners & SolutionsLoop Returns31 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)Return RabbitAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesLoop ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBobReturn RabbitAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionLoop ReturnsReturn RabbitAfterShip Returns
- Returns APILoop ReturnsReturn RabbitAfterShip Returns
Data Security
- SOC2Loop ReturnsReturn RabbitAfterShip Returns
- ISO27001Loop ReturnsReturn RabbitAfterShip Returns
- GDPRLoop ReturnsReturn RabbitAfterShip Returns
Pricing Comparison
Loop Returns Pricing
Starter$29/month
Essential$163/month
Advanced$373/month
EnterpriseCustom
Return Rabbit Pricing
Free-Up to 10 monthly returns
Essentials$79/monthUp to 100 monthly returns
Startup$250/monthUp to 500 monthly returns
Growth$450/monthUp to 1,000 monthly returns
AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year