Solutions
By company type
Branded Retail
Elevate customer loyalty with a streamlined post-purchase experience.
Marketplace
Improve carrier strategy and better manage seller performance.
Logistics & 3PL
Reduce operational costs and elevate trust with your retail partners.
Returns Data Report
Gain industry approaches to optimize operations, enhance revenue retention, and improve customer experience.
Download for free
By platform
Shopify
Retain customers over time with post-purchase engagement on your Shopify store.
Salesforce Commerce Cloud (SFCC)
Elevate customer engagement with connected data and a unified brand experience from your tech stack.
Products
AfterShip One
Tracking
Shipment tracking software
AI EDD
AI estimated delivery prediction software
Returns
Returns management software
Warranty
Warranty management software
Shipping
Multi-carrier shipping software
Protection
Shipping protection software
Green
Carbon footprint accounting software
Parser
Order email parsing software
Feed
TikTok Shop management software
Personalization
eCommerce product discovery platform
Email
Email marketing software
SMS
SMS marketing software
Reviews
Product reviews software
Popups & Forms
Form and popup builder software
Referral
Referral program software
Page Builder
Landing page builder software
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AfterShip Intelligence
Optimize product catalog
Enrich product tags
Unveil purchase intent
Enable hyper-personalization
Standardize logistics data
Predict delivery time
Connector for marketplaces
Feed for TikTok Shop
Feed for SHEIN Marketplace
SHEIN marketplace management software
Integrations
1,200+ Carriers
FedEx
UPS
DHL
USPS
GLS
All carriers
eCommerce platforms
Salesforce
Magento 2
BigCommerce
Amazon Seller Central
All eCommerce platforms
Technology partners
Klaviyo
Attentive
Gorgias
Yotpo
Shipbob
All technology partners
Resources
Partners
Developers
Education
Pricing
Take a look at this side-by-side comparison of Imber and Smartsupp.
Imber is an all-in-one marketing automation platform built for customer support (live chat), sales, and marketing.
Smartsupp is a live chat tool that offers visitor recording feature.