Happy Returns vs. ShippyPro
Take a look at this side-by-side comparison of Happy Returns, ShippyPro, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Happy Returns
60%
ShippyPro
0%
AfterShip Returns
100%
Returns Management
Happy Returns
75%
ShippyPro
0%
AfterShip Returns
87%
Exchange Management
Happy Returns
75%
ShippyPro
0%
AfterShip Returns
100%
Return Resolutions
Happy Returns
75%
ShippyPro
0%
AfterShip Returns
75%
eCommerce Platforms
Happy ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
ShippyPro
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Happy Returns
Auto-Create New Shopify Order
Inventory Data Sync
ShippyPro
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Happy Returns
Warranty
ShippyPro
AfterShip Returns
Warranty
Data Security
Happy Returns
ShippyPro
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Happy Returns
ShippyPro
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Happy Returns, ShippyPro, and AfterShip Returns Customers
Staples® Official Online StoreCustom Cart
Roster ConWooCommerce
Smoko IncShopify
P448®Shopify
KUURTHShopify
DragonflyShopify
HexClad CookwareShopify
FellowShopify
PETLIBROShopify
Total Customers by Region
Top 3 Regions of Happy Returns Customers
- United States (11-20 Customers)
- Hong Kong (1-10 Customers)
- United Arab Emirates (1-10 Customers)
Top 3 Regions of ShippyPro Customers
- Italy (51-100 Customers)
- Spain (11-20 Customers)
- France (1-10 Customers)
Top 3 Regions of AfterShip Returns Customers
- United States (1K-10K Customers)
- United Kingdom (301-500 Customers)
- Australia (201-300 Customers)
Total Customers by Industry
Top 3 Categories of Happy Returns Customers
- Apparel (1-10 Customers)
- Home & Garden (1-10 Customers)
- Health (1-10 Customers)
Top 3 Categories of ShippyPro Customers
- Apparel (31-50 Customers)
- Home & Garden (11-20 Customers)
- Beauty & Fitness (1-10 Customers)
Top 3 Categories of AfterShip Returns Customers
- Apparel (1K-10K Customers)
- Home & Garden (201-300 Customers)
- Beauty & Fitness (201-300 Customers)
Customers Distributed by Monthly Sales
Top 3 Monthly Sales Distributed of Happy Returns Customers
- $100.00K to $1.00M (1-10 Customers)
- $1.00M to $10.00M (1-10 Customers)
- $10.00M to $100.00M (1-10 Customers)
Top 3 Monthly Sales Distributed of ShippyPro Customers
- $100.00K to $1.00M (1-10 Customers)
- $1.00M to $10.00M (1-10 Customers)
- $10.00M to $100.00M (1-10 Customers)
Top 3 Monthly Sales Distributed of AfterShip Returns Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (51-100 Customers)
- $10.00M to $100.00M (301-500 Customers)
Features Comparison
Side-by-Side comparison of features among Happy Returns, ShippyPro, and AfterShip Returns.
Happy Returns
ShippyPro
AfterShip Returns
Returns Management
- Admin PortalHappy ReturnsShippyProAfterShip Returns
- Admin portal - Multi-Language SupportHappy ReturnsShippyProAfterShip Returns
- Return Request FilteringHappy ReturnsShippyProAfterShip Returns
- RMA CSV ExportHappy ReturnsShippyProAfterShip Returns
- Multi-Currency SupportHappy ReturnsShippyProAfterShip Returns
- Return request or label expirationHappy ReturnsShippyProAfterShip Returns
- Shopify Resolution TaggingHappy ReturnsShippyProAfterShip Returns
- Edit RMAHappy ReturnsShippyProAfterShip Returns
Returns Reason
- Return Reasons by GroupHappy ReturnsShippyProAfterShip Returns
- Return Sub-ReasonsHappy ReturnsShippyProAfterShip Returns
- Return Reason Multi-Language SupportHappy ReturnsMust Contact SupportShippyProAfterShip Returns
- Mandatory Comment and Photo UploadHappy ReturnsShippyProAfterShip Returns
Exchange Management
- Exchanges Available PlatformHappy ReturnsShopify/Shopify PlusShippyProAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeHappy ReturnsShippyProAfterShip Returns
- Exchange Order TrackingHappy ReturnsIn-house exchange trackingShippyProAfterShip Returns
- IncentivesHappy ReturnsExtra Credit via Fixed Amount; Extra Credit via Percentage; Free ShippingShippyProAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyHappy ReturnsNo warranty returnsShippyProAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderHappy ReturnsShippyProAfterShip Returns
- Inventory Data SyncHappy ReturnsShippyProAfterShip Returns
- Minimum Inventory ThresholdHappy ReturnsShippyProAfterShip Returns
- Fulfillment Hold/ControlHappy ReturnsShippyProAfterShip Returns
Return Resolutions
- Return ResolutionHappy ReturnsRefund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift ReturnsShippyProAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsHappy ReturnsShippyProAfterShip Returns
- Conditional ResolutionsHappy ReturnsShippyProAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundHappy ReturnsShippyProAfterShip Returns
Eligibility Rules
- Return WindowHappy ReturnsFulfillment Date; Conditional by Resolution / Product Tag or Type / Event DateShippyProAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesHappy ReturnsShippyProAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsHappy ReturnsShippyProAfterShip Returns
- BlocklistHappy ReturnsOrder Tag; Product Type; Product Tag; Customer Email; SKU;ShippyProAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListHappy ReturnsShippyProAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsHappy ReturnsShippyProAfterShip Returns
- Remove Solution BrandingHappy ReturnsShippyProAfterShip Returns
- Multi-Language EmailsHappy ReturnsShippyProAfterShip Returns
- Internal Merchant NotificationsHappy ReturnsShippyProAfterShip Returns
- Email Types (Returns Status)Happy ReturnsReturn Request Received / Approved / Rejected; Return Request Expired; Items Returned; Request ResolvedShippyProAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorHappy ReturnsShippyProAfterShip Returns
- Multi-Language SupportHappy ReturnsMust Contact SupportShippyProAfterShip Returns
- Custom Domain with SSLHappy ReturnsShippyProAfterShip Returns
- Google Analytics TrackingHappy ReturnsShippyProAfterShip Returns
- Embedded ReturnsHappy ReturnsShippyProAfterShip Returns
- Remove Solution Provider BrandingHappy ReturnsShippyProAfterShip Returns
- Support Chat BoxHappy ReturnsShippyProAfterShip Returns
Analytics
- Analytics DashboardHappy ReturnsShippyProAfterShip Returns
- CSV Export/DownloadHappy ReturnsShippyProAfterShip Returns
- Report EmailingHappy ReturnsShippyProAfterShip Returns
- Analytics BenchmarkingHappy ReturnsShippyProAfterShip Returns
- Reports TypesHappy ReturnsRevenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Resolution Time; Returns by Country/RegionShippyProAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionHappy ReturnsReturn Bars help prevent most fraud but no mention of mail-in return fraud preventionShippyProAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationHappy Returns12ShippyProAfterShip Returns39
- eCommerce PlatformsHappy ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/MagentoShippyProAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformHappy ReturnsShippyProAfterShip Returns
- Tech Partners & SolutionsHappy Returns7 (Gorgias, Celigo)ShippyProAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesHappy ReturnsWhiplash/Ryder eCommerce; ShipMonk; ShipBobShippyProAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionHappy ReturnsShippyProAfterShip Returns
- Returns APIHappy ReturnsShippyProAfterShip Returns
Data Security
- SOC2Happy ReturnsShippyProAfterShip Returns
- ISO27001Happy ReturnsShippyProAfterShip Returns
- GDPRHappy ReturnsShippyProAfterShip Returns
Pricing Comparison
Happy Returns Pricing
PlusPricing Varies
EnterprisePricing Varies
ShippyPro Pricing
StarterFree
Professional$19/month
PremierCustom
AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year