Happy Returns vs. Loop Returns
Take a look at this side-by-side comparison of Happy Returns, Loop Returns, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Happy Returns
60%
Loop Returns
100%
AfterShip Returns
100%
Returns Management
Happy Returns
75%
Loop Returns
75%
AfterShip Returns
87%
Exchange Management
Happy Returns
75%
Loop Returns
100%
AfterShip Returns
100%
Return Resolutions
Happy Returns
75%
Loop Returns
75%
AfterShip Returns
75%
eCommerce Platforms
Happy ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Loop ReturnsShopify/Shopify Plus
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Happy Returns
Auto-Create New Shopify Order
Inventory Data Sync
Loop Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Happy Returns
Warranty
Loop Returns
Warranty
AfterShip Returns
Warranty
Data Security
Happy Returns
Loop Returns
SOC2
GDPR
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Happy Returns
Loop Returns
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Features Comparison
Side-by-Side comparison of features among Happy Returns, Loop Returns, and AfterShip Returns.
Happy Returns
Loop Returns
AfterShip Returns
Returns Management
- Admin PortalHappy ReturnsLoop ReturnsAfterShip Returns
- Admin portal - Multi-Language SupportHappy ReturnsLoop ReturnsAfterShip Returns
- Return Request FilteringHappy ReturnsLoop ReturnsAfterShip Returns
- RMA CSV ExportHappy ReturnsLoop ReturnsAfterShip Returns
- Multi-Currency SupportHappy ReturnsLoop ReturnsAfterShip Returns
- Return request or label expirationHappy ReturnsLoop ReturnsAfterShip Returns
- Shopify Resolution TaggingHappy ReturnsLoop ReturnsAfterShip Returns
- Edit RMAHappy ReturnsLoop ReturnsAfterShip Returns
Returns Reason
- Return Reasons by GroupHappy ReturnsLoop ReturnsAfterShip Returns
- Return Sub-ReasonsHappy ReturnsLoop ReturnsAfterShip Returns
- Return Reason Multi-Language SupportHappy ReturnsMust Contact SupportLoop ReturnsAfterShip Returns
- Mandatory Comment and Photo UploadHappy ReturnsLoop ReturnsAfterShip Returns
Exchange Management
- Exchanges Available PlatformHappy ReturnsShopify/Shopify PlusLoop ReturnsShopify/Shopify PlusAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeHappy ReturnsLoop ReturnsAfterShip Returns
- Exchange Order TrackingHappy ReturnsIn-house exchange trackingLoop ReturnsRequires 3PL/IntegrationAfterShip Returns
- IncentivesHappy ReturnsExtra Credit via Fixed Amount; Extra Credit via Percentage; Free ShippingLoop ReturnsCarry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free ShippingAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyHappy ReturnsNo warranty returnsLoop Returns Warranty solution not built out yetAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderHappy ReturnsLoop ReturnsAfterShip Returns
- Inventory Data SyncHappy ReturnsLoop ReturnsAfterShip Returns
- Minimum Inventory ThresholdHappy ReturnsLoop ReturnsAfterShip Returns
- Fulfillment Hold/ControlHappy ReturnsLoop ReturnsAfterShip Returns
Return Resolutions
- Return ResolutionHappy ReturnsRefund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift ReturnsLoop ReturnsRefund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift ReturnsAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsHappy ReturnsLoop ReturnsAfterShip Returns
- Conditional ResolutionsHappy ReturnsLoop ReturnsStackable And/Or Conditions; Stackable Resolutions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason; Charge a FeeAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundHappy ReturnsLoop ReturnsAfterShip Returns
Eligibility Rules
- Return WindowHappy ReturnsFulfillment Date; Conditional by Resolution / Product Tag or Type / Event DateLoop ReturnsFulfillment Date; Order Date; Delivery Date; Conditional by Resolution / Product Tag or Type / Event DateAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesHappy ReturnsLoop ReturnsLimit to One SKU per Request; Customizable Filtering QuestionsAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsHappy ReturnsLoop ReturnsAfterShip Returns
- BlocklistHappy ReturnsOrder Tag; Product Type; Product Tag; Customer Email; SKU;Loop ReturnsOrder Tag; Product Type; Product Tag; Customer Email; Customer Return Count; SKU; Discount CodeAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListHappy ReturnsLoop ReturnsAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsHappy ReturnsLoop ReturnsAfterShip Returns
- Remove Solution BrandingHappy ReturnsLoop ReturnsAfterShip Returns
- Multi-Language EmailsHappy ReturnsLoop ReturnsAfterShip Returns
- Internal Merchant NotificationsHappy ReturnsLoop ReturnsAfterShip Returns
- Email Types (Returns Status)Happy ReturnsReturn Request Received / Approved / Rejected; Return Request Expired; Items Returned; Request ResolvedLoop ReturnsReturn Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request ResolvedAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorHappy ReturnsLoop ReturnsAfterShip Returns
- Multi-Language SupportHappy ReturnsMust Contact SupportLoop ReturnsAfterShip Returns
- Custom Domain with SSLHappy ReturnsLoop ReturnsAfterShip Returns
- Google Analytics TrackingHappy ReturnsLoop ReturnsAfterShip Returns
- Embedded ReturnsHappy ReturnsLoop ReturnsAfterShip Returns
- Remove Solution Provider BrandingHappy ReturnsLoop ReturnsAfterShip Returns
- Support Chat BoxHappy ReturnsLoop ReturnsAfterShip Returns
Analytics
- Analytics DashboardHappy ReturnsLoop ReturnsAfterShip Returns
- CSV Export/DownloadHappy ReturnsLoop ReturnsAfterShip Returns
- Report EmailingHappy ReturnsLoop ReturnsAfterShip Returns
- Analytics BenchmarkingHappy ReturnsLoop ReturnsAfterShip Returns
- Reports TypesHappy ReturnsRevenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Resolution Time; Returns by Country/RegionLoop ReturnsRevenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Resolution TimeAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionHappy ReturnsReturn Bars help prevent most fraud but no mention of mail-in return fraud preventionLoop ReturnsNo mention of fraud detectionAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationHappy Returns12Loop Returns9AfterShip Returns39
- eCommerce PlatformsHappy ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/MagentoLoop ReturnsShopify/Shopify PlusAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformHappy ReturnsLoop ReturnsAfterShip Returns
- Tech Partners & SolutionsHappy Returns7 (Gorgias, Celigo)Loop Returns31 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)AfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesHappy ReturnsWhiplash/Ryder eCommerce; ShipMonk; ShipBobLoop ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBobAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionHappy ReturnsLoop ReturnsAfterShip Returns
- Returns APIHappy ReturnsLoop ReturnsAfterShip Returns
Data Security
- SOC2Happy ReturnsLoop ReturnsAfterShip Returns
- ISO27001Happy ReturnsLoop ReturnsAfterShip Returns
- GDPRHappy ReturnsLoop ReturnsAfterShip Returns
Pricing Comparison
Happy Returns Pricing
PlusPricing Varies
EnterprisePricing Varies
Loop Returns Pricing
Starter$29/month
Essential$163/month
Advanced$373/month
EnterpriseCustom
AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year