Happy Returns vs. AfterShip Returns
Take a look at this side-by-side comparison of Happy Returns and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Happy Returns
60%
AfterShip Returns
100%
Returns Management
Happy Returns
75%
AfterShip Returns
87%
Exchange Management
Happy Returns
75%
AfterShip Returns
100%
Return Resolutions
Happy Returns
75%
AfterShip Returns
75%
eCommerce Platforms
Happy ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Happy Returns
Auto-Create New Shopify Order
Inventory Data Sync
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Happy Returns
Warranty
AfterShip Returns
Warranty
Data Security
Happy Returns
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Happy Returns
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Happy Returns and AfterShip Returns Customers
Staples® Official Online StoreCustom Cart
Roster ConWooCommerce
Smoko IncShopify
HexClad CookwareShopify
Timex USShopify
ShokzShopify
Total Customers by Region
Top 3 Regions of Happy Returns Customers
- United States (11-20 Customers)
- Hong Kong (1-10 Customers)
- United Arab Emirates (1-10 Customers)
Top 3 Regions of AfterShip Returns Customers
- United States (1K-10K Customers)
- United Kingdom (201-300 Customers)
- Australia (201-300 Customers)
Total Customers by Industry
Top 3 Categories of Happy Returns Customers
- Apparel (1-10 Customers)
- Home & Garden (1-10 Customers)
- Health (1-10 Customers)
Top 3 Categories of AfterShip Returns Customers
- Apparel (1K-10K Customers)
- Home & Garden (201-300 Customers)
- Sports (201-300 Customers)
Customers Distributed by Monthly Sales
Top 3 Monthly Sales Distributed of Happy Returns Customers
- $100.00K to $1.00M (1-10 Customers)
- $1.00M to $10.00M (1-10 Customers)
- $10.00M to $100.00M (1-10 Customers)
Top 3 Monthly Sales Distributed of AfterShip Returns Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (51-100 Customers)
- $10.00M to $100.00M (301-500 Customers)
Features Comparison
Side-by-Side comparison of features between Happy Returns and AfterShip Returns.
Happy Returns
AfterShip Returns
Returns Management
- Admin PortalHappy ReturnsAfterShip Returns
- Admin portal - Multi-Language SupportHappy ReturnsAfterShip Returns
- Return Request FilteringHappy ReturnsAfterShip Returns
- RMA CSV ExportHappy ReturnsAfterShip Returns
- Multi-Currency SupportHappy ReturnsAfterShip Returns
- Return request or label expirationHappy ReturnsAfterShip Returns
- Shopify Resolution TaggingHappy ReturnsAfterShip Returns
- Edit RMAHappy ReturnsAfterShip Returns
Returns Reason
- Return Reasons by GroupHappy ReturnsAfterShip Returns
- Return Sub-ReasonsHappy ReturnsAfterShip Returns
- Return Reason Multi-Language SupportHappy ReturnsMust Contact SupportAfterShip Returns
- Mandatory Comment and Photo UploadHappy ReturnsAfterShip Returns
Exchange Management
- Exchanges Available PlatformHappy ReturnsShopify/Shopify PlusAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeHappy ReturnsAfterShip Returns
- Exchange Order TrackingHappy ReturnsIn-house exchange trackingAfterShip Returns
- IncentivesHappy ReturnsExtra Credit via Fixed Amount; Extra Credit via Percentage; Free ShippingAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyHappy ReturnsNo warranty returnsAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderHappy ReturnsAfterShip Returns
- Inventory Data SyncHappy ReturnsAfterShip Returns
- Minimum Inventory ThresholdHappy ReturnsAfterShip Returns
- Fulfillment Hold/ControlHappy ReturnsAfterShip Returns
Return Resolutions
- Return ResolutionHappy ReturnsRefund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift ReturnsAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsHappy ReturnsAfterShip Returns
- Conditional ResolutionsHappy ReturnsAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundHappy ReturnsAfterShip Returns
Eligibility Rules
- Return WindowHappy ReturnsFulfillment Date; Conditional by Resolution / Product Tag or Type / Event DateAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesHappy ReturnsAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsHappy ReturnsAfterShip Returns
- BlocklistHappy ReturnsOrder Tag; Product Type; Product Tag; Customer Email; SKU;AfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListHappy ReturnsAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsHappy ReturnsAfterShip Returns
- Remove Solution BrandingHappy ReturnsAfterShip Returns
- Multi-Language EmailsHappy ReturnsAfterShip Returns
- Internal Merchant NotificationsHappy ReturnsAfterShip Returns
- Email Types (Returns Status)Happy ReturnsReturn Request Received / Approved / Rejected; Return Request Expired; Items Returned; Request ResolvedAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorHappy ReturnsAfterShip Returns
- Multi-Language SupportHappy ReturnsMust Contact SupportAfterShip Returns
- Custom Domain with SSLHappy ReturnsAfterShip Returns
- Google Analytics TrackingHappy ReturnsAfterShip Returns
- Embedded ReturnsHappy ReturnsAfterShip Returns
- Remove Solution Provider BrandingHappy ReturnsAfterShip Returns
- Support Chat BoxHappy ReturnsAfterShip Returns
Analytics
- Analytics DashboardHappy ReturnsAfterShip Returns
- CSV Export/DownloadHappy ReturnsAfterShip Returns
- Report EmailingHappy ReturnsAfterShip Returns
- Analytics BenchmarkingHappy ReturnsAfterShip Returns
- Reports TypesHappy ReturnsRevenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Resolution Time; Returns by Country/RegionAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionHappy ReturnsReturn Bars help prevent most fraud but no mention of mail-in return fraud preventionAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationHappy Returns12AfterShip Returns39
- eCommerce PlatformsHappy ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/MagentoAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformHappy ReturnsAfterShip Returns
- Tech Partners & SolutionsHappy Returns7 (Gorgias, Celigo)AfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesHappy ReturnsWhiplash/Ryder eCommerce; ShipMonk; ShipBobAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionHappy ReturnsAfterShip Returns
- Returns APIHappy ReturnsAfterShip Returns
Data Security
- SOC2Happy ReturnsAfterShip Returns
- ISO27001Happy ReturnsAfterShip Returns
- GDPRHappy ReturnsAfterShip Returns
Pricing Comparison
Happy Returns Pricing
PlusPricing Varies
EnterprisePricing Varies
AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year