Evavi vs. ZigZag
Take a look at this side-by-side comparison of Evavi, ZigZag, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Evavi
0%
ZigZag
0%
AfterShip Returns
100%
Returns Management
Evavi
0%
ZigZag
0%
AfterShip Returns
87%
Exchange Management
Evavi
0%
ZigZag
0%
AfterShip Returns
100%
Return Resolutions
Evavi
0%
ZigZag
0%
AfterShip Returns
75%
eCommerce Platforms
Evavi
ZigZag
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Evavi
ZigZag
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Evavi
ZigZag
AfterShip Returns
Warranty
Data Security
Evavi
ZigZag
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Evavi
ZigZag
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Evavi, ZigZag, and AfterShip Returns Customers
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You can subscribe to receive the data updates.HexClad CookwareShopify
ShokzShopify
FellowShopify
Features Comparison
Side-by-Side comparison of features among Evavi, ZigZag, and AfterShip Returns.
Evavi
ZigZag
AfterShip Returns
Returns Management
- Admin PortalEvaviZigZagAfterShip Returns
- Admin portal - Multi-Language SupportEvaviZigZagAfterShip Returns
- Return Request FilteringEvaviZigZagAfterShip Returns
- RMA CSV ExportEvaviZigZagAfterShip Returns
- Multi-Currency SupportEvaviZigZagAfterShip Returns
- Return request or label expirationEvaviZigZagAfterShip Returns
- Shopify Resolution TaggingEvaviZigZagAfterShip Returns
- Edit RMAEvaviZigZagAfterShip Returns
Returns Reason
- Return Reasons by GroupEvaviZigZagAfterShip Returns
- Return Sub-ReasonsEvaviZigZagAfterShip Returns
- Return Reason Multi-Language SupportEvaviZigZagAfterShip Returns
- Mandatory Comment and Photo UploadEvaviZigZagAfterShip Returns
Exchange Management
- Exchanges Available PlatformEvaviZigZagAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeEvaviZigZagAfterShip Returns
- Exchange Order TrackingEvaviZigZagAfterShip Returns
- IncentivesEvaviZigZagAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyEvaviZigZagAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderEvaviZigZagAfterShip Returns
- Inventory Data SyncEvaviZigZagAfterShip Returns
- Minimum Inventory ThresholdEvaviZigZagAfterShip Returns
- Fulfillment Hold/ControlEvaviZigZagAfterShip Returns
Return Resolutions
- Return ResolutionEvaviZigZagAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsEvaviZigZagAfterShip Returns
- Conditional ResolutionsEvaviZigZagAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundEvaviZigZagAfterShip Returns
Eligibility Rules
- Return WindowEvaviZigZagAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesEvaviZigZagAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsEvaviZigZagAfterShip Returns
- BlocklistEvaviZigZagAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListEvaviZigZagAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsEvaviZigZagAfterShip Returns
- Remove Solution BrandingEvaviZigZagAfterShip Returns
- Multi-Language EmailsEvaviZigZagAfterShip Returns
- Internal Merchant NotificationsEvaviZigZagAfterShip Returns
- Email Types (Returns Status)EvaviZigZagAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorEvaviZigZagAfterShip Returns
- Multi-Language SupportEvaviZigZagAfterShip Returns
- Custom Domain with SSLEvaviZigZagAfterShip Returns
- Google Analytics TrackingEvaviZigZagAfterShip Returns
- Embedded ReturnsEvaviZigZagAfterShip Returns
- Remove Solution Provider BrandingEvaviZigZagAfterShip Returns
- Support Chat BoxEvaviZigZagAfterShip Returns
Analytics
- Analytics DashboardEvaviZigZagAfterShip Returns
- CSV Export/DownloadEvaviZigZagAfterShip Returns
- Report EmailingEvaviZigZagAfterShip Returns
- Analytics BenchmarkingEvaviZigZagAfterShip Returns
- Reports TypesEvaviZigZagAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionEvaviZigZagAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationEvaviZigZagAfterShip Returns39
- eCommerce PlatformsEvaviZigZagAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformEvaviZigZagAfterShip Returns
- Tech Partners & SolutionsEvaviZigZagAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesEvaviZigZagAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionEvaviZigZagAfterShip Returns
- Returns APIEvaviZigZagAfterShip Returns
Data Security
- SOC2EvaviZigZagAfterShip Returns
- ISO27001EvaviZigZagAfterShip Returns
- GDPREvaviZigZagAfterShip Returns
Pricing Comparison
Evavi Pricing
We don't have enough data
You can subscribe to receive the data updates.ZigZag Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year