Evavi vs. Narvar Return & Exchange
Take a look at this side-by-side comparison of Evavi, Narvar Return & Exchange, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
Return Notifications
Evavi
0%
Narvar Return & Exchange
60%
AfterShip Returns
100%
Returns Management
Evavi
0%
Narvar Return & Exchange
75%
AfterShip Returns
87%
Exchange Management
Evavi
0%
Narvar Return & Exchange
75%
AfterShip Returns
100%
Return Resolutions
Evavi
0%
Narvar Return & Exchange
50%
AfterShip Returns
75%
eCommerce Platforms
Evavi
Narvar Return & ExchangeShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Evavi
Narvar Return & Exchange
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Evavi
Narvar Return & Exchange
Warranty
AfterShip Returns
Warranty
Data Security
Evavi
Narvar Return & Exchange
SOC2
ISO27001
GDPR
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Evavi
Narvar Return & Exchange
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Features Comparison
Side-by-Side comparison of features among Evavi, Narvar Return & Exchange, and AfterShip Returns.
Evavi
Narvar Return & Exchange
AfterShip Returns
Returns Management
- Admin PortalEvaviNarvar Return & ExchangeAfterShip Returns
- Admin portal - Multi-Language SupportEvaviNarvar Return & ExchangeAfterShip Returns
- Return Request FilteringEvaviNarvar Return & ExchangeAfterShip Returns
- RMA CSV ExportEvaviNarvar Return & ExchangeAfterShip Returns
- Multi-Currency SupportEvaviNarvar Return & ExchangeAfterShip Returns
- Return request or label expirationEvaviNarvar Return & ExchangeAfterShip Returns
- Shopify Resolution TaggingEvaviNarvar Return & ExchangeAfterShip Returns
- Edit RMAEvaviNarvar Return & ExchangeAfterShip Returns
Returns Reason
- Return Reasons by GroupEvaviNarvar Return & ExchangeAfterShip Returns
- Return Sub-ReasonsEvaviNarvar Return & ExchangeAfterShip Returns
- Return Reason Multi-Language SupportEvaviNarvar Return & ExchangeAfterShip Returns
- Mandatory Comment and Photo UploadEvaviNarvar Return & ExchangeAfterShip Returns
Exchange Management
- Exchanges Available PlatformEvaviNarvar Return & ExchangeNo exchange for other items solutionAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeEvaviNarvar Return & ExchangeAfterShip Returns
- Exchange Order TrackingEvaviNarvar Return & ExchangeNo exchange for other items solutionAfterShip Returns
- IncentivesEvaviNarvar Return & ExchangeNo exchange for other items solutionAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyEvaviNarvar Return & Exchange No warranty returnsAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderEvaviNarvar Return & ExchangeAfterShip Returns
- Inventory Data SyncEvaviNarvar Return & ExchangeAfterShip Returns
- Minimum Inventory ThresholdEvaviNarvar Return & ExchangeAfterShip Returns
- Fulfillment Hold/ControlEvaviNarvar Return & ExchangeAfterShip Returns
Return Resolutions
- Return ResolutionEvaviNarvar Return & ExchangeRefund to Original Payment; Refund to Store Credit; Replace with the Same Item; Gift ReturnsAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsEvaviNarvar Return & ExchangeAfterShip Returns
- Conditional ResolutionsEvaviNarvar Return & ExchangeStackable And/Or Conditions; Stackable Resolutions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return ReasonAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundEvaviNarvar Return & ExchangeAfterShip Returns
Eligibility Rules
- Return WindowEvaviNarvar Return & ExchangeFulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event DateAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesEvaviNarvar Return & ExchangeLimit to One SKU per Request; Discount ItemsAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsEvaviNarvar Return & ExchangeAfterShip Returns
- BlocklistEvaviNarvar Return & ExchangeOrder Tag; Product Type; Product Tag; Customer Email; SKU; Discount CodeAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListEvaviNarvar Return & ExchangeAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsEvaviNarvar Return & ExchangeAfterShip Returns
- Remove Solution BrandingEvaviNarvar Return & ExchangeAfterShip Returns
- Multi-Language EmailsEvaviNarvar Return & ExchangeAfterShip Returns
- Internal Merchant NotificationsEvaviNarvar Return & ExchangeAfterShip Returns
- Email Types (Returns Status)EvaviNarvar Return & ExchangeReturn Request Received / Approved / Rejected; Items Returned; Request ResolvedAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorEvaviNarvar Return & ExchangeAfterShip Returns
- Multi-Language SupportEvaviNarvar Return & ExchangeAfterShip Returns
- Custom Domain with SSLEvaviNarvar Return & ExchangeAfterShip Returns
- Google Analytics TrackingEvaviNarvar Return & ExchangeAfterShip Returns
- Embedded ReturnsEvaviNarvar Return & ExchangeAfterShip Returns
- Remove Solution Provider BrandingEvaviNarvar Return & ExchangeAfterShip Returns
- Support Chat BoxEvaviNarvar Return & ExchangeAfterShip Returns
Analytics
- Analytics DashboardEvaviNarvar Return & ExchangeAfterShip Returns
- CSV Export/DownloadEvaviNarvar Return & ExchangeAfterShip Returns
- Report EmailingEvaviNarvar Return & ExchangeAfterShip Returns
- Analytics BenchmarkingEvaviNarvar Return & ExchangeAfterShip Returns
- Reports TypesEvaviNarvar Return & ExchangeReturn Requests & Rate Return Resolutions Return Reasons Return Methods Resolution TimeAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionEvaviNarvar Return & ExchangeNo mention of fraud detectionAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationEvaviNarvar Return & Exchange300+ (including tracking)AfterShip Returns39
- eCommerce PlatformsEvaviNarvar Return & ExchangeShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/MagentoAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformEvaviNarvar Return & ExchangeAfterShip Returns
- Tech Partners & SolutionsEvaviNarvar Return & ExchangeKlaviyo, Gorgias, Zendesk, Celigo, NetsuiteAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesEvaviNarvar Return & ExchangeAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionEvaviNarvar Return & ExchangeAfterShip Returns
- Returns APIEvaviNarvar Return & ExchangeAfterShip Returns
Data Security
- SOC2EvaviNarvar Return & ExchangeAfterShip Returns
- ISO27001EvaviNarvar Return & ExchangeAfterShip Returns
- GDPREvaviNarvar Return & ExchangeAfterShip Returns
Pricing Comparison
Evavi Pricing
We don't have enough data
You can subscribe to receive the data updates.Narvar Return & Exchange Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year