Evavi vs. Metapack Returns
Take a look at this side-by-side comparison of Evavi, Metapack Returns, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Evavi
0%
Metapack Returns
0%
AfterShip Returns
100%
Returns Management
Evavi
0%
Metapack Returns
0%
AfterShip Returns
87%
Exchange Management
Evavi
0%
Metapack Returns
0%
AfterShip Returns
100%
Return Resolutions
Evavi
0%
Metapack Returns
0%
AfterShip Returns
75%
eCommerce Platforms
Evavi
Metapack Returns
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Evavi
Metapack Returns
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Evavi
Metapack Returns
AfterShip Returns
Warranty
Data Security
Evavi
Metapack Returns
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Evavi
Metapack Returns
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands





Features Comparison
Side-by-Side comparison of features among Evavi, Metapack Returns, and AfterShip Returns.
Evavi
Metapack Returns
AfterShip Returns
Returns Management
- Admin PortalEvaviMetapack ReturnsAfterShip Returns
- Admin portal - Multi-Language SupportEvaviMetapack ReturnsAfterShip Returns
- Return Request FilteringEvaviMetapack ReturnsAfterShip Returns
- RMA CSV ExportEvaviMetapack ReturnsAfterShip Returns
- Multi-Currency SupportEvaviMetapack ReturnsAfterShip Returns
- Return request or label expirationEvaviMetapack ReturnsAfterShip Returns
- Shopify Resolution TaggingEvaviMetapack ReturnsAfterShip Returns
- Edit RMAEvaviMetapack ReturnsAfterShip Returns
Returns Reason
- Return Reasons by GroupEvaviMetapack ReturnsAfterShip Returns
- Return Sub-ReasonsEvaviMetapack ReturnsAfterShip Returns
- Return Reason Multi-Language SupportEvaviMetapack ReturnsAfterShip Returns
- Mandatory Comment and Photo UploadEvaviMetapack ReturnsAfterShip Returns
Exchange Management
- Exchanges Available PlatformEvaviMetapack ReturnsAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeEvaviMetapack ReturnsAfterShip Returns
- Exchange Order TrackingEvaviMetapack ReturnsAfterShip Returns
- IncentivesEvaviMetapack ReturnsAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyEvaviMetapack ReturnsAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderEvaviMetapack ReturnsAfterShip Returns
- Inventory Data SyncEvaviMetapack ReturnsAfterShip Returns
- Minimum Inventory ThresholdEvaviMetapack ReturnsAfterShip Returns
- Fulfillment Hold/ControlEvaviMetapack ReturnsAfterShip Returns
Return Resolutions
- Return ResolutionEvaviMetapack ReturnsAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsEvaviMetapack ReturnsAfterShip Returns
- Conditional ResolutionsEvaviMetapack ReturnsAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundEvaviMetapack ReturnsAfterShip Returns
Eligibility Rules
- Return WindowEvaviMetapack ReturnsAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesEvaviMetapack ReturnsAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsEvaviMetapack ReturnsAfterShip Returns
- BlocklistEvaviMetapack ReturnsAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListEvaviMetapack ReturnsAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsEvaviMetapack ReturnsAfterShip Returns
- Remove Solution BrandingEvaviMetapack ReturnsAfterShip Returns
- Multi-Language EmailsEvaviMetapack ReturnsAfterShip Returns
- Internal Merchant NotificationsEvaviMetapack ReturnsAfterShip Returns
- Email Types (Returns Status)EvaviMetapack ReturnsAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorEvaviMetapack ReturnsAfterShip Returns
- Multi-Language SupportEvaviMetapack ReturnsAfterShip Returns
- Custom Domain with SSLEvaviMetapack ReturnsAfterShip Returns
- Google Analytics TrackingEvaviMetapack ReturnsAfterShip Returns
- Embedded ReturnsEvaviMetapack ReturnsAfterShip Returns
- Remove Solution Provider BrandingEvaviMetapack ReturnsAfterShip Returns
- Support Chat BoxEvaviMetapack ReturnsAfterShip Returns
Analytics
- Analytics DashboardEvaviMetapack ReturnsAfterShip Returns
- CSV Export/DownloadEvaviMetapack ReturnsAfterShip Returns
- Report EmailingEvaviMetapack ReturnsAfterShip Returns
- Analytics BenchmarkingEvaviMetapack ReturnsAfterShip Returns
- Reports TypesEvaviMetapack ReturnsAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionEvaviMetapack ReturnsAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationEvaviMetapack ReturnsAfterShip Returns39
- eCommerce PlatformsEvaviMetapack ReturnsAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformEvaviMetapack ReturnsAfterShip Returns
- Tech Partners & SolutionsEvaviMetapack ReturnsAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesEvaviMetapack ReturnsAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionEvaviMetapack ReturnsAfterShip Returns
- Returns APIEvaviMetapack ReturnsAfterShip Returns
Data Security
- SOC2EvaviMetapack ReturnsAfterShip Returns
- ISO27001EvaviMetapack ReturnsAfterShip Returns
- GDPREvaviMetapack ReturnsAfterShip Returns
Pricing Comparison
Evavi Pricing
We don't have enough data
You can subscribe to receive the data updates.Metapack Returns Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year