EcoReturns vs. Return Rabbit
Take a look at this side-by-side comparison of EcoReturns, Return Rabbit, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
EcoReturns
0%
Return Rabbit
0%
AfterShip Returns
100%
Returns Management
EcoReturns
0%
Return Rabbit
0%
AfterShip Returns
87%
Exchange Management
EcoReturns
0%
Return Rabbit
0%
AfterShip Returns
100%
Return Resolutions
EcoReturns
0%
Return Rabbit
0%
AfterShip Returns
75%
eCommerce Platforms
EcoReturns
Return Rabbit
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
EcoReturns
Return Rabbit
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
EcoReturns
Return Rabbit
AfterShip Returns
Warranty
Data Security
EcoReturns
Return Rabbit
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
EcoReturns
Return Rabbit
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Features Comparison
Side-by-Side comparison of features among EcoReturns, Return Rabbit, and AfterShip Returns.
EcoReturns
Return Rabbit
AfterShip Returns
Returns Management
- Admin PortalEcoReturnsReturn RabbitAfterShip Returns
- Admin portal - Multi-Language SupportEcoReturnsReturn RabbitAfterShip Returns
- Return Request FilteringEcoReturnsReturn RabbitAfterShip Returns
- RMA CSV ExportEcoReturnsReturn RabbitAfterShip Returns
- Multi-Currency SupportEcoReturnsReturn RabbitAfterShip Returns
- Return request or label expirationEcoReturnsReturn RabbitAfterShip Returns
- Shopify Resolution TaggingEcoReturnsReturn RabbitAfterShip Returns
- Edit RMAEcoReturnsReturn RabbitAfterShip Returns
Returns Reason
- Return Reasons by GroupEcoReturnsReturn RabbitAfterShip Returns
- Return Sub-ReasonsEcoReturnsReturn RabbitAfterShip Returns
- Return Reason Multi-Language SupportEcoReturnsReturn RabbitAfterShip Returns
- Mandatory Comment and Photo UploadEcoReturnsReturn RabbitAfterShip Returns
Exchange Management
- Exchanges Available PlatformEcoReturnsReturn RabbitAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeEcoReturnsReturn RabbitAfterShip Returns
- Exchange Order TrackingEcoReturnsReturn RabbitAfterShip Returns
- IncentivesEcoReturnsReturn RabbitAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyEcoReturnsReturn RabbitAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderEcoReturnsReturn RabbitAfterShip Returns
- Inventory Data SyncEcoReturnsReturn RabbitAfterShip Returns
- Minimum Inventory ThresholdEcoReturnsReturn RabbitAfterShip Returns
- Fulfillment Hold/ControlEcoReturnsReturn RabbitAfterShip Returns
Return Resolutions
- Return ResolutionEcoReturnsReturn RabbitAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsEcoReturnsReturn RabbitAfterShip Returns
- Conditional ResolutionsEcoReturnsReturn RabbitAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundEcoReturnsReturn RabbitAfterShip Returns
Eligibility Rules
- Return WindowEcoReturnsReturn RabbitAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesEcoReturnsReturn RabbitAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsEcoReturnsReturn RabbitAfterShip Returns
- BlocklistEcoReturnsReturn RabbitAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListEcoReturnsReturn RabbitAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsEcoReturnsReturn RabbitAfterShip Returns
- Remove Solution BrandingEcoReturnsReturn RabbitAfterShip Returns
- Multi-Language EmailsEcoReturnsReturn RabbitAfterShip Returns
- Internal Merchant NotificationsEcoReturnsReturn RabbitAfterShip Returns
- Email Types (Returns Status)EcoReturnsReturn RabbitAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorEcoReturnsReturn RabbitAfterShip Returns
- Multi-Language SupportEcoReturnsReturn RabbitAfterShip Returns
- Custom Domain with SSLEcoReturnsReturn RabbitAfterShip Returns
- Google Analytics TrackingEcoReturnsReturn RabbitAfterShip Returns
- Embedded ReturnsEcoReturnsReturn RabbitAfterShip Returns
- Remove Solution Provider BrandingEcoReturnsReturn RabbitAfterShip Returns
- Support Chat BoxEcoReturnsReturn RabbitAfterShip Returns
Analytics
- Analytics DashboardEcoReturnsReturn RabbitAfterShip Returns
- CSV Export/DownloadEcoReturnsReturn RabbitAfterShip Returns
- Report EmailingEcoReturnsReturn RabbitAfterShip Returns
- Analytics BenchmarkingEcoReturnsReturn RabbitAfterShip Returns
- Reports TypesEcoReturnsReturn RabbitAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionEcoReturnsReturn RabbitAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationEcoReturnsReturn RabbitAfterShip Returns39
- eCommerce PlatformsEcoReturnsReturn RabbitAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformEcoReturnsReturn RabbitAfterShip Returns
- Tech Partners & SolutionsEcoReturnsReturn RabbitAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesEcoReturnsReturn RabbitAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionEcoReturnsReturn RabbitAfterShip Returns
- Returns APIEcoReturnsReturn RabbitAfterShip Returns
Data Security
- SOC2EcoReturnsReturn RabbitAfterShip Returns
- ISO27001EcoReturnsReturn RabbitAfterShip Returns
- GDPREcoReturnsReturn RabbitAfterShip Returns
Pricing Comparison
EcoReturns Pricing
Free$0
Advanced$19/month
Ultimate/enterprise$89/month
Return Rabbit Pricing
Free-Up to 10 monthly returns
Essentials$79/monthUp to 100 monthly returns
Startup$250/monthUp to 500 monthly returns
Growth$450/monthUp to 1,000 monthly returns
AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year