EcoReturns vs. Return Prime
Take a look at this side-by-side comparison of EcoReturns, Return Prime, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
EcoReturns
0%
Return Prime
0%
AfterShip Returns
100%
Returns Management
EcoReturns
0%
Return Prime
0%
AfterShip Returns
87%
Exchange Management
EcoReturns
0%
Return Prime
0%
AfterShip Returns
100%
Return Resolutions
EcoReturns
0%
Return Prime
0%
AfterShip Returns
75%
eCommerce Platforms
EcoReturns
Return Prime
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
EcoReturns
Return Prime
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
EcoReturns
Return Prime
AfterShip Returns
Warranty
Data Security
EcoReturns
Return Prime
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
EcoReturns
Return Prime
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
EcoReturns, Return Prime, and AfterShip Returns Customers
Immaculate VeganShopify
ONEONE SWIMWEARShopify
blissclub.comShopify
Tifosi OpticsShopify
T&C Surf DesignsShopify
Miss CircleShopify
HexClad CookwareShopify
FellowShopify
PETLIBROShopify
Total Customers by Region
Top 3 Regions of EcoReturns Customers
- India (101-200 Customers)
- United States (51-100 Customers)
- United Kingdom (11-20 Customers)
Top 3 Regions of Return Prime Customers
- India (501-1K Customers)
- United States (301-500 Customers)
- United Kingdom (51-100 Customers)
Top 3 Regions of AfterShip Returns Customers
- United States (1K-10K Customers)
- United Kingdom (301-500 Customers)
- Australia (201-300 Customers)
Total Customers by Industry
Top 3 Categories of EcoReturns Customers
- Apparel (201-300 Customers)
- Home & Garden (21-30 Customers)
- Beauty & Fitness (11-20 Customers)
Top 3 Categories of Return Prime Customers
- Apparel (501-1K Customers)
- Home & Garden (101-200 Customers)
- Sports (51-100 Customers)
Top 3 Categories of AfterShip Returns Customers
- Apparel (1K-10K Customers)
- Home & Garden (201-300 Customers)
- Beauty & Fitness (201-300 Customers)
Customers Distributed by Monthly Sales
Top 3 Monthly Sales Distributed of EcoReturns Customers
- $100.00K to $1.00M (1-10 Customers)
- $10.00M to $100.00M (11-20 Customers)
- $100.00M to $1.00B (1-10 Customers)
Top 3 Monthly Sales Distributed of Return Prime Customers
- $100.00K to $1.00M (11-20 Customers)
- $1.00M to $10.00M (11-20 Customers)
- $10.00M to $100.00M (51-100 Customers)
Top 3 Monthly Sales Distributed of AfterShip Returns Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (51-100 Customers)
- $10.00M to $100.00M (301-500 Customers)
Features Comparison
Side-by-Side comparison of features among EcoReturns, Return Prime, and AfterShip Returns.
EcoReturns
Return Prime
AfterShip Returns
Returns Management
- Admin PortalEcoReturnsReturn PrimeAfterShip Returns
- Admin portal - Multi-Language SupportEcoReturnsReturn PrimeAfterShip Returns
- Return Request FilteringEcoReturnsReturn PrimeAfterShip Returns
- RMA CSV ExportEcoReturnsReturn PrimeAfterShip Returns
- Multi-Currency SupportEcoReturnsReturn PrimeAfterShip Returns
- Return request or label expirationEcoReturnsReturn PrimeAfterShip Returns
- Shopify Resolution TaggingEcoReturnsReturn PrimeAfterShip Returns
- Edit RMAEcoReturnsReturn PrimeAfterShip Returns
Returns Reason
- Return Reasons by GroupEcoReturnsReturn PrimeAfterShip Returns
- Return Sub-ReasonsEcoReturnsReturn PrimeAfterShip Returns
- Return Reason Multi-Language SupportEcoReturnsReturn PrimeAfterShip Returns
- Mandatory Comment and Photo UploadEcoReturnsReturn PrimeAfterShip Returns
Exchange Management
- Exchanges Available PlatformEcoReturnsReturn PrimeAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeEcoReturnsReturn PrimeAfterShip Returns
- Exchange Order TrackingEcoReturnsReturn PrimeAfterShip Returns
- IncentivesEcoReturnsReturn PrimeAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyEcoReturnsReturn PrimeAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderEcoReturnsReturn PrimeAfterShip Returns
- Inventory Data SyncEcoReturnsReturn PrimeAfterShip Returns
- Minimum Inventory ThresholdEcoReturnsReturn PrimeAfterShip Returns
- Fulfillment Hold/ControlEcoReturnsReturn PrimeAfterShip Returns
Return Resolutions
- Return ResolutionEcoReturnsReturn PrimeAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsEcoReturnsReturn PrimeAfterShip Returns
- Conditional ResolutionsEcoReturnsReturn PrimeAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundEcoReturnsReturn PrimeAfterShip Returns
Eligibility Rules
- Return WindowEcoReturnsReturn PrimeAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesEcoReturnsReturn PrimeAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsEcoReturnsReturn PrimeAfterShip Returns
- BlocklistEcoReturnsReturn PrimeAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListEcoReturnsReturn PrimeAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsEcoReturnsReturn PrimeAfterShip Returns
- Remove Solution BrandingEcoReturnsReturn PrimeAfterShip Returns
- Multi-Language EmailsEcoReturnsReturn PrimeAfterShip Returns
- Internal Merchant NotificationsEcoReturnsReturn PrimeAfterShip Returns
- Email Types (Returns Status)EcoReturnsReturn PrimeAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorEcoReturnsReturn PrimeAfterShip Returns
- Multi-Language SupportEcoReturnsReturn PrimeAfterShip Returns
- Custom Domain with SSLEcoReturnsReturn PrimeAfterShip Returns
- Google Analytics TrackingEcoReturnsReturn PrimeAfterShip Returns
- Embedded ReturnsEcoReturnsReturn PrimeAfterShip Returns
- Remove Solution Provider BrandingEcoReturnsReturn PrimeAfterShip Returns
- Support Chat BoxEcoReturnsReturn PrimeAfterShip Returns
Analytics
- Analytics DashboardEcoReturnsReturn PrimeAfterShip Returns
- CSV Export/DownloadEcoReturnsReturn PrimeAfterShip Returns
- Report EmailingEcoReturnsReturn PrimeAfterShip Returns
- Analytics BenchmarkingEcoReturnsReturn PrimeAfterShip Returns
- Reports TypesEcoReturnsReturn PrimeAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionEcoReturnsReturn PrimeAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationEcoReturnsReturn PrimeAfterShip Returns39
- eCommerce PlatformsEcoReturnsReturn PrimeAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformEcoReturnsReturn PrimeAfterShip Returns
- Tech Partners & SolutionsEcoReturnsReturn PrimeAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesEcoReturnsReturn PrimeAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionEcoReturnsReturn PrimeAfterShip Returns
- Returns APIEcoReturnsReturn PrimeAfterShip Returns
Data Security
- SOC2EcoReturnsReturn PrimeAfterShip Returns
- ISO27001EcoReturnsReturn PrimeAfterShip Returns
- GDPREcoReturnsReturn PrimeAfterShip Returns
Pricing Comparison
EcoReturns Pricing
Free$0
Advanced$19/month
Ultimate/enterprise$89/month
Return Prime Pricing
Free-
Grow$9.99/month
Grow$49.99/month
Grow$199.99/month
AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year