EcoReturns vs. Return Helper
Take a look at this side-by-side comparison of EcoReturns, Return Helper, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
EcoReturns
0%
Return Helper
0%
AfterShip Returns
100%
Returns Management
EcoReturns
0%
Return Helper
0%
AfterShip Returns
87%
Exchange Management
EcoReturns
0%
Return Helper
0%
AfterShip Returns
100%
Return Resolutions
EcoReturns
0%
Return Helper
0%
AfterShip Returns
75%
eCommerce Platforms
EcoReturns
Return Helper
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
EcoReturns
Return Helper
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
EcoReturns
Return Helper
AfterShip Returns
Warranty
Data Security
EcoReturns
Return Helper
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
EcoReturns
Return Helper
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Features Comparison
Side-by-Side comparison of features among EcoReturns, Return Helper, and AfterShip Returns.
EcoReturns
Return Helper
AfterShip Returns
Returns Management
- Admin PortalEcoReturnsReturn HelperAfterShip Returns
- Admin portal - Multi-Language SupportEcoReturnsReturn HelperAfterShip Returns
- Return Request FilteringEcoReturnsReturn HelperAfterShip Returns
- RMA CSV ExportEcoReturnsReturn HelperAfterShip Returns
- Multi-Currency SupportEcoReturnsReturn HelperAfterShip Returns
- Return request or label expirationEcoReturnsReturn HelperAfterShip Returns
- Shopify Resolution TaggingEcoReturnsReturn HelperAfterShip Returns
- Edit RMAEcoReturnsReturn HelperAfterShip Returns
Returns Reason
- Return Reasons by GroupEcoReturnsReturn HelperAfterShip Returns
- Return Sub-ReasonsEcoReturnsReturn HelperAfterShip Returns
- Return Reason Multi-Language SupportEcoReturnsReturn HelperAfterShip Returns
- Mandatory Comment and Photo UploadEcoReturnsReturn HelperAfterShip Returns
Exchange Management
- Exchanges Available PlatformEcoReturnsReturn HelperAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeEcoReturnsReturn HelperAfterShip Returns
- Exchange Order TrackingEcoReturnsReturn HelperAfterShip Returns
- IncentivesEcoReturnsReturn HelperAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyEcoReturnsReturn HelperAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderEcoReturnsReturn HelperAfterShip Returns
- Inventory Data SyncEcoReturnsReturn HelperAfterShip Returns
- Minimum Inventory ThresholdEcoReturnsReturn HelperAfterShip Returns
- Fulfillment Hold/ControlEcoReturnsReturn HelperAfterShip Returns
Return Resolutions
- Return ResolutionEcoReturnsReturn HelperAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsEcoReturnsReturn HelperAfterShip Returns
- Conditional ResolutionsEcoReturnsReturn HelperAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundEcoReturnsReturn HelperAfterShip Returns
Eligibility Rules
- Return WindowEcoReturnsReturn HelperAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesEcoReturnsReturn HelperAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsEcoReturnsReturn HelperAfterShip Returns
- BlocklistEcoReturnsReturn HelperAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListEcoReturnsReturn HelperAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsEcoReturnsReturn HelperAfterShip Returns
- Remove Solution BrandingEcoReturnsReturn HelperAfterShip Returns
- Multi-Language EmailsEcoReturnsReturn HelperAfterShip Returns
- Internal Merchant NotificationsEcoReturnsReturn HelperAfterShip Returns
- Email Types (Returns Status)EcoReturnsReturn HelperAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorEcoReturnsReturn HelperAfterShip Returns
- Multi-Language SupportEcoReturnsReturn HelperAfterShip Returns
- Custom Domain with SSLEcoReturnsReturn HelperAfterShip Returns
- Google Analytics TrackingEcoReturnsReturn HelperAfterShip Returns
- Embedded ReturnsEcoReturnsReturn HelperAfterShip Returns
- Remove Solution Provider BrandingEcoReturnsReturn HelperAfterShip Returns
- Support Chat BoxEcoReturnsReturn HelperAfterShip Returns
Analytics
- Analytics DashboardEcoReturnsReturn HelperAfterShip Returns
- CSV Export/DownloadEcoReturnsReturn HelperAfterShip Returns
- Report EmailingEcoReturnsReturn HelperAfterShip Returns
- Analytics BenchmarkingEcoReturnsReturn HelperAfterShip Returns
- Reports TypesEcoReturnsReturn HelperAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionEcoReturnsReturn HelperAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationEcoReturnsReturn HelperAfterShip Returns39
- eCommerce PlatformsEcoReturnsReturn HelperAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformEcoReturnsReturn HelperAfterShip Returns
- Tech Partners & SolutionsEcoReturnsReturn HelperAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesEcoReturnsReturn HelperAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionEcoReturnsReturn HelperAfterShip Returns
- Returns APIEcoReturnsReturn HelperAfterShip Returns
Data Security
- SOC2EcoReturnsReturn HelperAfterShip Returns
- ISO27001EcoReturnsReturn HelperAfterShip Returns
- GDPREcoReturnsReturn HelperAfterShip Returns
Pricing Comparison
EcoReturns Pricing
Free$0
Advanced$19/month
Ultimate/enterprise$89/month
Return Helper Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year