Boomerang vs. ZigZag
Take a look at this side-by-side comparison of Boomerang, ZigZag, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Boomerang
0%
ZigZag
0%
AfterShip Returns
100%
Returns Management
Boomerang
0%
ZigZag
0%
AfterShip Returns
87%
Exchange Management
Boomerang
0%
ZigZag
0%
AfterShip Returns
100%
Return Resolutions
Boomerang
0%
ZigZag
0%
AfterShip Returns
75%
eCommerce Platforms
Boomerang
ZigZag
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Boomerang
ZigZag
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Boomerang
ZigZag
AfterShip Returns
Warranty
Data Security
Boomerang
ZigZag
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Boomerang
ZigZag
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
6Global offices
450Employees
1,200+Carriers
80+Tech & platform partners
20,000+Paid customers
9.4B+Tracked shipments
13M+Returns processed
20+Sales channels
AfterShip is trusted by the world’s biggest brands
Boomerang, ZigZag, and AfterShip Returns Customers
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You can subscribe to receive the data updates.HexClad CookwareShopify
FellowShopify
Shokz USShopify
Features Comparison
Side-by-Side comparison of features among Boomerang, ZigZag, and AfterShip Returns.
Boomerang
ZigZag
AfterShip Returns
Returns Management
- Admin PortalBoomerangZigZagAfterShip Returns
- Admin portal - Multi-Language SupportBoomerangZigZagAfterShip Returns
- Return Request FilteringBoomerangZigZagAfterShip Returns
- RMA CSV ExportBoomerangZigZagAfterShip Returns
- Multi-Currency SupportBoomerangZigZagAfterShip Returns
- Return request or label expirationBoomerangZigZagAfterShip Returns
- Shopify Resolution TaggingBoomerangZigZagAfterShip Returns
- Edit RMABoomerangZigZagAfterShip Returns
Returns Reason
- Return Reasons by GroupBoomerangZigZagAfterShip Returns
- Return Sub-ReasonsBoomerangZigZagAfterShip Returns
- Return Reason Multi-Language SupportBoomerangZigZagAfterShip Returns
- Mandatory Comment and Photo UploadBoomerangZigZagAfterShip Returns
Exchange Management
- Exchanges Available PlatformBoomerangZigZagAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeBoomerangZigZagAfterShip Returns
- Exchange Order TrackingBoomerangZigZagAfterShip Returns
- IncentivesBoomerangZigZagAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyBoomerangZigZagAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderBoomerangZigZagAfterShip Returns
- Inventory Data SyncBoomerangZigZagAfterShip Returns
- Minimum Inventory ThresholdBoomerangZigZagAfterShip Returns
- Fulfillment Hold/ControlBoomerangZigZagAfterShip Returns
Return Resolutions
- Return ResolutionBoomerangZigZagAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsBoomerangZigZagAfterShip Returns
- Conditional ResolutionsBoomerangZigZagAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundBoomerangZigZagAfterShip Returns
Eligibility Rules
- Return WindowBoomerangZigZagAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesBoomerangZigZagAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsBoomerangZigZagAfterShip Returns
- BlocklistBoomerangZigZagAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListBoomerangZigZagAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsBoomerangZigZagAfterShip Returns
- Remove Solution BrandingBoomerangZigZagAfterShip Returns
- Multi-Language EmailsBoomerangZigZagAfterShip Returns
- Internal Merchant NotificationsBoomerangZigZagAfterShip Returns
- Email Types (Returns Status)BoomerangZigZagAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorBoomerangZigZagAfterShip Returns
- Multi-Language SupportBoomerangZigZagAfterShip Returns
- Custom Domain with SSLBoomerangZigZagAfterShip Returns
- Google Analytics TrackingBoomerangZigZagAfterShip Returns
- Embedded ReturnsBoomerangZigZagAfterShip Returns
- Remove Solution Provider BrandingBoomerangZigZagAfterShip Returns
- Support Chat BoxBoomerangZigZagAfterShip Returns
Analytics
- Analytics DashboardBoomerangZigZagAfterShip Returns
- CSV Export/DownloadBoomerangZigZagAfterShip Returns
- Report EmailingBoomerangZigZagAfterShip Returns
- Analytics BenchmarkingBoomerangZigZagAfterShip Returns
- Reports TypesBoomerangZigZagAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionBoomerangZigZagAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationBoomerangZigZagAfterShip Returns39
- eCommerce PlatformsBoomerangZigZagAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformBoomerangZigZagAfterShip Returns
- Tech Partners & SolutionsBoomerangZigZagAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesBoomerangZigZagAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionBoomerangZigZagAfterShip Returns
- Returns APIBoomerangZigZagAfterShip Returns
Data Security
- SOC2BoomerangZigZagAfterShip Returns
- ISO27001BoomerangZigZagAfterShip Returns
- GDPRBoomerangZigZagAfterShip Returns
Pricing Comparison
Boomerang Pricing
We don't have enough data
You can subscribe to receive the data updates.ZigZag Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year