Blue Yonder Returns Processing vs. ZigZag
Take a look at this side-by-side comparison of Blue Yonder Returns Processing, ZigZag, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
Return Notifications
Blue Yonder Returns Processing
0%
ZigZag
0%
AfterShip Returns
100%
Returns Management
Blue Yonder Returns Processing
0%
ZigZag
0%
AfterShip Returns
87%
Exchange Management
Blue Yonder Returns Processing
0%
ZigZag
0%
AfterShip Returns
100%
Return Resolutions
Blue Yonder Returns Processing
0%
ZigZag
0%
AfterShip Returns
75%
eCommerce Platforms
Blue Yonder Returns Processing
ZigZag
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Blue Yonder Returns Processing
ZigZag
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Blue Yonder Returns Processing
ZigZag
AfterShip Returns
Warranty
Data Security
Blue Yonder Returns Processing
ZigZag
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Blue Yonder Returns Processing
ZigZag
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Blue Yonder Returns Processing, ZigZag, and AfterShip Returns Customers
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Features Comparison
Side-by-Side comparison of features among Blue Yonder Returns Processing, ZigZag, and AfterShip Returns.
Blue Yonder Returns Processing
ZigZag
AfterShip Returns
Returns Management
- Admin PortalBlue Yonder Returns ProcessingZigZagAfterShip Returns
- Admin portal - Multi-Language SupportBlue Yonder Returns ProcessingZigZagAfterShip Returns
- Return Request FilteringBlue Yonder Returns ProcessingZigZagAfterShip Returns
- RMA CSV ExportBlue Yonder Returns ProcessingZigZagAfterShip Returns
- Multi-Currency SupportBlue Yonder Returns ProcessingZigZagAfterShip Returns
- Return request or label expirationBlue Yonder Returns ProcessingZigZagAfterShip Returns
- Shopify Resolution TaggingBlue Yonder Returns ProcessingZigZagAfterShip Returns
- Edit RMABlue Yonder Returns ProcessingZigZagAfterShip Returns
Returns Reason
- Return Reasons by GroupBlue Yonder Returns ProcessingZigZagAfterShip Returns
- Return Sub-ReasonsBlue Yonder Returns ProcessingZigZagAfterShip Returns
- Return Reason Multi-Language SupportBlue Yonder Returns ProcessingZigZagAfterShip Returns
- Mandatory Comment and Photo UploadBlue Yonder Returns ProcessingZigZagAfterShip Returns
Exchange Management
- Exchanges Available PlatformBlue Yonder Returns ProcessingZigZagAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeBlue Yonder Returns ProcessingZigZagAfterShip Returns
- Exchange Order TrackingBlue Yonder Returns ProcessingZigZagAfterShip Returns
- IncentivesBlue Yonder Returns ProcessingZigZagAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyBlue Yonder Returns ProcessingZigZagAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderBlue Yonder Returns ProcessingZigZagAfterShip Returns
- Inventory Data SyncBlue Yonder Returns ProcessingZigZagAfterShip Returns
- Minimum Inventory ThresholdBlue Yonder Returns ProcessingZigZagAfterShip Returns
- Fulfillment Hold/ControlBlue Yonder Returns ProcessingZigZagAfterShip Returns
Return Resolutions
- Return ResolutionBlue Yonder Returns ProcessingZigZagAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsBlue Yonder Returns ProcessingZigZagAfterShip Returns
- Conditional ResolutionsBlue Yonder Returns ProcessingZigZagAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundBlue Yonder Returns ProcessingZigZagAfterShip Returns
Eligibility Rules
- Return WindowBlue Yonder Returns ProcessingZigZagAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesBlue Yonder Returns ProcessingZigZagAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsBlue Yonder Returns ProcessingZigZagAfterShip Returns
- BlocklistBlue Yonder Returns ProcessingZigZagAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListBlue Yonder Returns ProcessingZigZagAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsBlue Yonder Returns ProcessingZigZagAfterShip Returns
- Remove Solution BrandingBlue Yonder Returns ProcessingZigZagAfterShip Returns
- Multi-Language EmailsBlue Yonder Returns ProcessingZigZagAfterShip Returns
- Internal Merchant NotificationsBlue Yonder Returns ProcessingZigZagAfterShip Returns
- Email Types (Returns Status)Blue Yonder Returns ProcessingZigZagAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorBlue Yonder Returns ProcessingZigZagAfterShip Returns
- Multi-Language SupportBlue Yonder Returns ProcessingZigZagAfterShip Returns
- Custom Domain with SSLBlue Yonder Returns ProcessingZigZagAfterShip Returns
- Google Analytics TrackingBlue Yonder Returns ProcessingZigZagAfterShip Returns
- Embedded ReturnsBlue Yonder Returns ProcessingZigZagAfterShip Returns
- Remove Solution Provider BrandingBlue Yonder Returns ProcessingZigZagAfterShip Returns
- Support Chat BoxBlue Yonder Returns ProcessingZigZagAfterShip Returns
Analytics
- Analytics DashboardBlue Yonder Returns ProcessingZigZagAfterShip Returns
- CSV Export/DownloadBlue Yonder Returns ProcessingZigZagAfterShip Returns
- Report EmailingBlue Yonder Returns ProcessingZigZagAfterShip Returns
- Analytics BenchmarkingBlue Yonder Returns ProcessingZigZagAfterShip Returns
- Reports TypesBlue Yonder Returns ProcessingZigZagAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionBlue Yonder Returns ProcessingZigZagAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationBlue Yonder Returns ProcessingZigZagAfterShip Returns39
- eCommerce PlatformsBlue Yonder Returns ProcessingZigZagAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformBlue Yonder Returns ProcessingZigZagAfterShip Returns
- Tech Partners & SolutionsBlue Yonder Returns ProcessingZigZagAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesBlue Yonder Returns ProcessingZigZagAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionBlue Yonder Returns ProcessingZigZagAfterShip Returns
- Returns APIBlue Yonder Returns ProcessingZigZagAfterShip Returns
Data Security
- SOC2Blue Yonder Returns ProcessingZigZagAfterShip Returns
- ISO27001Blue Yonder Returns ProcessingZigZagAfterShip Returns
- GDPRBlue Yonder Returns ProcessingZigZagAfterShip Returns
Pricing Comparison
Blue Yonder Returns Processing Pricing
We don't have enough data
You can subscribe to receive the data updates.ZigZag Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year