Blue Yonder Returns Orchestration vs. ZigZag
Take a look at this side-by-side comparison of Blue Yonder Returns Orchestration, ZigZag, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
Return Notifications
Blue Yonder Returns Orchestration
0%
ZigZag
0%
AfterShip Returns
100%
Returns Management
Blue Yonder Returns Orchestration
0%
ZigZag
0%
AfterShip Returns
87%
Exchange Management
Blue Yonder Returns Orchestration
0%
ZigZag
0%
AfterShip Returns
100%
Return Resolutions
Blue Yonder Returns Orchestration
0%
ZigZag
0%
AfterShip Returns
75%
eCommerce Platforms
Blue Yonder Returns Orchestration
ZigZag
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Blue Yonder Returns Orchestration
ZigZag
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Blue Yonder Returns Orchestration
ZigZag
AfterShip Returns
Warranty
Data Security
Blue Yonder Returns Orchestration
ZigZag
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Blue Yonder Returns Orchestration
ZigZag
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands





Blue Yonder Returns Orchestration, ZigZag, and AfterShip Returns Customers
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RidgeShopify
FellowShopify
Features Comparison
Side-by-Side comparison of features among Blue Yonder Returns Orchestration, ZigZag, and AfterShip Returns.
Blue Yonder Returns Orchestration
ZigZag
AfterShip Returns
Returns Management
- Admin PortalBlue Yonder Returns OrchestrationZigZagAfterShip Returns
- Admin portal - Multi-Language SupportBlue Yonder Returns OrchestrationZigZagAfterShip Returns
- Return Request FilteringBlue Yonder Returns OrchestrationZigZagAfterShip Returns
- RMA CSV ExportBlue Yonder Returns OrchestrationZigZagAfterShip Returns
- Multi-Currency SupportBlue Yonder Returns OrchestrationZigZagAfterShip Returns
- Return request or label expirationBlue Yonder Returns OrchestrationZigZagAfterShip Returns
- Shopify Resolution TaggingBlue Yonder Returns OrchestrationZigZagAfterShip Returns
- Edit RMABlue Yonder Returns OrchestrationZigZagAfterShip Returns
Returns Reason
- Return Reasons by GroupBlue Yonder Returns OrchestrationZigZagAfterShip Returns
- Return Sub-ReasonsBlue Yonder Returns OrchestrationZigZagAfterShip Returns
- Return Reason Multi-Language SupportBlue Yonder Returns OrchestrationZigZagAfterShip Returns
- Mandatory Comment and Photo UploadBlue Yonder Returns OrchestrationZigZagAfterShip Returns
Exchange Management
- Exchanges Available PlatformBlue Yonder Returns OrchestrationZigZagAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeBlue Yonder Returns OrchestrationZigZagAfterShip Returns
- Exchange Order TrackingBlue Yonder Returns OrchestrationZigZagAfterShip Returns
- IncentivesBlue Yonder Returns OrchestrationZigZagAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyBlue Yonder Returns OrchestrationZigZagAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderBlue Yonder Returns OrchestrationZigZagAfterShip Returns
- Inventory Data SyncBlue Yonder Returns OrchestrationZigZagAfterShip Returns
- Minimum Inventory ThresholdBlue Yonder Returns OrchestrationZigZagAfterShip Returns
- Fulfillment Hold/ControlBlue Yonder Returns OrchestrationZigZagAfterShip Returns
Return Resolutions
- Return ResolutionBlue Yonder Returns OrchestrationZigZagAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsBlue Yonder Returns OrchestrationZigZagAfterShip Returns
- Conditional ResolutionsBlue Yonder Returns OrchestrationZigZagAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundBlue Yonder Returns OrchestrationZigZagAfterShip Returns
Eligibility Rules
- Return WindowBlue Yonder Returns OrchestrationZigZagAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesBlue Yonder Returns OrchestrationZigZagAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsBlue Yonder Returns OrchestrationZigZagAfterShip Returns
- BlocklistBlue Yonder Returns OrchestrationZigZagAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListBlue Yonder Returns OrchestrationZigZagAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsBlue Yonder Returns OrchestrationZigZagAfterShip Returns
- Remove Solution BrandingBlue Yonder Returns OrchestrationZigZagAfterShip Returns
- Multi-Language EmailsBlue Yonder Returns OrchestrationZigZagAfterShip Returns
- Internal Merchant NotificationsBlue Yonder Returns OrchestrationZigZagAfterShip Returns
- Email Types (Returns Status)Blue Yonder Returns OrchestrationZigZagAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorBlue Yonder Returns OrchestrationZigZagAfterShip Returns
- Multi-Language SupportBlue Yonder Returns OrchestrationZigZagAfterShip Returns
- Custom Domain with SSLBlue Yonder Returns OrchestrationZigZagAfterShip Returns
- Google Analytics TrackingBlue Yonder Returns OrchestrationZigZagAfterShip Returns
- Embedded ReturnsBlue Yonder Returns OrchestrationZigZagAfterShip Returns
- Remove Solution Provider BrandingBlue Yonder Returns OrchestrationZigZagAfterShip Returns
- Support Chat BoxBlue Yonder Returns OrchestrationZigZagAfterShip Returns
Analytics
- Analytics DashboardBlue Yonder Returns OrchestrationZigZagAfterShip Returns
- CSV Export/DownloadBlue Yonder Returns OrchestrationZigZagAfterShip Returns
- Report EmailingBlue Yonder Returns OrchestrationZigZagAfterShip Returns
- Analytics BenchmarkingBlue Yonder Returns OrchestrationZigZagAfterShip Returns
- Reports TypesBlue Yonder Returns OrchestrationZigZagAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionBlue Yonder Returns OrchestrationZigZagAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationBlue Yonder Returns OrchestrationZigZagAfterShip Returns39
- eCommerce PlatformsBlue Yonder Returns OrchestrationZigZagAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformBlue Yonder Returns OrchestrationZigZagAfterShip Returns
- Tech Partners & SolutionsBlue Yonder Returns OrchestrationZigZagAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesBlue Yonder Returns OrchestrationZigZagAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionBlue Yonder Returns OrchestrationZigZagAfterShip Returns
- Returns APIBlue Yonder Returns OrchestrationZigZagAfterShip Returns
Data Security
- SOC2Blue Yonder Returns OrchestrationZigZagAfterShip Returns
- ISO27001Blue Yonder Returns OrchestrationZigZagAfterShip Returns
- GDPRBlue Yonder Returns OrchestrationZigZagAfterShip Returns
Pricing Comparison
Blue Yonder Returns Orchestration Pricing
We don't have enough data
You can subscribe to receive the data updates.ZigZag Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year