Blue Yonder Returns Initiation vs. ZigZag
Take a look at this side-by-side comparison of Blue Yonder Returns Initiation, ZigZag, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
Return Notifications
Blue Yonder Returns Initiation
0%
ZigZag
0%
AfterShip Returns
100%
Returns Management
Blue Yonder Returns Initiation
0%
ZigZag
0%
AfterShip Returns
87%
Exchange Management
Blue Yonder Returns Initiation
0%
ZigZag
0%
AfterShip Returns
100%
Return Resolutions
Blue Yonder Returns Initiation
0%
ZigZag
0%
AfterShip Returns
75%
eCommerce Platforms
Blue Yonder Returns Initiation
ZigZag
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Blue Yonder Returns Initiation
ZigZag
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Blue Yonder Returns Initiation
ZigZag
AfterShip Returns
Warranty
Data Security
Blue Yonder Returns Initiation
ZigZag
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Blue Yonder Returns Initiation
ZigZag
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
6Global offices
450Employees
1,200+Carriers
80+Tech & platform partners
20,000+Paid customers
9.4B+Tracked shipments
13M+Returns processed
20+Sales channels
AfterShip is trusted by the world’s biggest brands
Blue Yonder Returns Initiation, ZigZag, and AfterShip Returns Customers
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Features Comparison
Side-by-Side comparison of features among Blue Yonder Returns Initiation, ZigZag, and AfterShip Returns.
Blue Yonder Returns Initiation
ZigZag
AfterShip Returns
Returns Management
- Admin PortalBlue Yonder Returns InitiationZigZagAfterShip Returns
- Admin portal - Multi-Language SupportBlue Yonder Returns InitiationZigZagAfterShip Returns
- Return Request FilteringBlue Yonder Returns InitiationZigZagAfterShip Returns
- RMA CSV ExportBlue Yonder Returns InitiationZigZagAfterShip Returns
- Multi-Currency SupportBlue Yonder Returns InitiationZigZagAfterShip Returns
- Return request or label expirationBlue Yonder Returns InitiationZigZagAfterShip Returns
- Shopify Resolution TaggingBlue Yonder Returns InitiationZigZagAfterShip Returns
- Edit RMABlue Yonder Returns InitiationZigZagAfterShip Returns
Returns Reason
- Return Reasons by GroupBlue Yonder Returns InitiationZigZagAfterShip Returns
- Return Sub-ReasonsBlue Yonder Returns InitiationZigZagAfterShip Returns
- Return Reason Multi-Language SupportBlue Yonder Returns InitiationZigZagAfterShip Returns
- Mandatory Comment and Photo UploadBlue Yonder Returns InitiationZigZagAfterShip Returns
Exchange Management
- Exchanges Available PlatformBlue Yonder Returns InitiationZigZagAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeBlue Yonder Returns InitiationZigZagAfterShip Returns
- Exchange Order TrackingBlue Yonder Returns InitiationZigZagAfterShip Returns
- IncentivesBlue Yonder Returns InitiationZigZagAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyBlue Yonder Returns InitiationZigZagAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderBlue Yonder Returns InitiationZigZagAfterShip Returns
- Inventory Data SyncBlue Yonder Returns InitiationZigZagAfterShip Returns
- Minimum Inventory ThresholdBlue Yonder Returns InitiationZigZagAfterShip Returns
- Fulfillment Hold/ControlBlue Yonder Returns InitiationZigZagAfterShip Returns
Return Resolutions
- Return ResolutionBlue Yonder Returns InitiationZigZagAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsBlue Yonder Returns InitiationZigZagAfterShip Returns
- Conditional ResolutionsBlue Yonder Returns InitiationZigZagAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundBlue Yonder Returns InitiationZigZagAfterShip Returns
Eligibility Rules
- Return WindowBlue Yonder Returns InitiationZigZagAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesBlue Yonder Returns InitiationZigZagAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsBlue Yonder Returns InitiationZigZagAfterShip Returns
- BlocklistBlue Yonder Returns InitiationZigZagAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListBlue Yonder Returns InitiationZigZagAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsBlue Yonder Returns InitiationZigZagAfterShip Returns
- Remove Solution BrandingBlue Yonder Returns InitiationZigZagAfterShip Returns
- Multi-Language EmailsBlue Yonder Returns InitiationZigZagAfterShip Returns
- Internal Merchant NotificationsBlue Yonder Returns InitiationZigZagAfterShip Returns
- Email Types (Returns Status)Blue Yonder Returns InitiationZigZagAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorBlue Yonder Returns InitiationZigZagAfterShip Returns
- Multi-Language SupportBlue Yonder Returns InitiationZigZagAfterShip Returns
- Custom Domain with SSLBlue Yonder Returns InitiationZigZagAfterShip Returns
- Google Analytics TrackingBlue Yonder Returns InitiationZigZagAfterShip Returns
- Embedded ReturnsBlue Yonder Returns InitiationZigZagAfterShip Returns
- Remove Solution Provider BrandingBlue Yonder Returns InitiationZigZagAfterShip Returns
- Support Chat BoxBlue Yonder Returns InitiationZigZagAfterShip Returns
Analytics
- Analytics DashboardBlue Yonder Returns InitiationZigZagAfterShip Returns
- CSV Export/DownloadBlue Yonder Returns InitiationZigZagAfterShip Returns
- Report EmailingBlue Yonder Returns InitiationZigZagAfterShip Returns
- Analytics BenchmarkingBlue Yonder Returns InitiationZigZagAfterShip Returns
- Reports TypesBlue Yonder Returns InitiationZigZagAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionBlue Yonder Returns InitiationZigZagAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationBlue Yonder Returns InitiationZigZagAfterShip Returns39
- eCommerce PlatformsBlue Yonder Returns InitiationZigZagAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformBlue Yonder Returns InitiationZigZagAfterShip Returns
- Tech Partners & SolutionsBlue Yonder Returns InitiationZigZagAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesBlue Yonder Returns InitiationZigZagAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionBlue Yonder Returns InitiationZigZagAfterShip Returns
- Returns APIBlue Yonder Returns InitiationZigZagAfterShip Returns
Data Security
- SOC2Blue Yonder Returns InitiationZigZagAfterShip Returns
- ISO27001Blue Yonder Returns InitiationZigZagAfterShip Returns
- GDPRBlue Yonder Returns InitiationZigZagAfterShip Returns
Pricing Comparison
Blue Yonder Returns Initiation Pricing
We don't have enough data
You can subscribe to receive the data updates.ZigZag Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year