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AfterShip Tracking vs. parcelLab

See this side-by-side comparison of AfterShip Tracking and parcelLab based on preference data from user reviews. AfterShip Tracking has 20551 customers. By contrast, parcelLab has 0 customers.

AfterShip Tracking

AfterShip provides a seamless post-purchase experience to drive customer loyalty and additional sales.

  • Automatically import your tracking numbers to AfterShip, so you can get current tracking info for all your shipments in one place
  • Filter shipments by dates, statuses, carriers, and destinations
  • Trace whether all your shipments are being delivered on time and identify any delays/exceptions.
  • 7 Standardized tracking statuses
  • 40 Standardized tracking sub-statuses

Keep customers informed and up to date

  • Embed the AfterShip Track Button for effortless order tracking
  • Automatically insert AfterShip’s tracking link to your Shopify store’s order confirmation and order history pages
  • Add your tracking link to either your store’s header or footer
  • Send delivery notifications to customers and yourself through Email, SMS, WhatsApp, and FB messenger
  • Configure notifications for Info Received, In Transit, Out for Delivery, Available for Pickup, Delivered, Failed Attempt, and Exceptions
  • Schedule delivery SMS based on the buyer's timezone
  • Auto-send email updates based on the order language for different delivery checkpoints for a delightful post-purchase experience.
  • Set up automated email delivery update workflows to auto-alert customers when the order status changes.
  • Send shipping notifications from your email address
  • Customize messages to include your logo, URL, and product recommendations

Provide a branded experience

  • Automatically generate a tracking page for each shipment and customize the look & feel
  • Customize your tracking page by adding your logo, store URL, and AI-driven product recommendations
  • Set up a custom domain to display the tracking information
  • SSL certificate for users with a verified custom domain

Secure your packages with AfterShip(R) Protection

  • Protect your packages from loss, damage, and porch piracy with AfterShip(R) Protection, powered by InsureShield(R) shipping insurance.
  • Quick claims approval
  • High % of claims paid quickly
  • Coverage for loss, damage, and porch piracy
  • Protection up to the total value of goods
  • Estimate loss recovery with an ROI calculator
  • Allow customers to opt in or out of shipment coverage at checkout
  • 24/7 resolution status visibility

Multiple shipping solutions

  • AfterShip connects you with 1000+ carriers worldwide
  • Including UPS, DHL, USPS, China Post (ePacket), and China EMS
  • Standardized layout of tracking results received from different carriers

Delivery date prediction

  • Set clear delivery expectations for your customers by displaying accurate order delivery dates.

Analyze & take action

  • Get powerful insight on shipments, carriers' transit time, notifications, tracking pages, and customer feedback
  • Filter data by date, shipment type, devices, location, visits, and more
parcelLab

parcelLab is the only truly global enterprise post-purchase software provider, enabling brands to increase top-line revenue, decrease operational cost and complexity, and optimize customer experience in an unprecedented way. Our award-winning post-purchase platform empowers brands to transform mundane operational touchpoints into the most differentiated and personalized experience, creating unique moments of pure joy for their customers. Trusted by over 800 brands including IKEA, Chico’s, H&M, and Yeti, we actively manage the post-purchase experience across 175 countries and track shipping data from more than 350 carriers worldwide.

Pricing Comparison

Aftership Tracking Pricing

price tier 1$11.00100 Shipments Per Month
price tier 2$119.002,000 Shipments Per Month
price tier 3$239.002,000 Shipments Per Month
price tier 4Custom

parcelLab Pricing

price tier 2€2,40025,000 Shipments Per Month
price tier 3Custom