AfterShip Returns vs. ZigZag
Take a look at this side-by-side comparison of AfterShip Returns and ZigZag. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
AfterShip Returns
100%
ZigZag
0%
Returns Management
AfterShip Returns
87%
ZigZag
0%
Exchange Management
AfterShip Returns
100%
ZigZag
0%
Return Resolutions
AfterShip Returns
75%
ZigZag
0%
eCommerce Platforms
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
ZigZag
Fulfillment
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
ZigZag
Warranty
AfterShip Returns
Warranty
ZigZag
Data Security
AfterShip Returns
SOC2
ISO27001
GDPR
ZigZag
Free trial
AfterShip Returns
ZigZag
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
AfterShip Returns and ZigZag Customers
HexClad CookwareShopify
ShokzShopify
FellowShopify
We don't have enough data
You can subscribe to receive the data updates.Total Customers by Region
Top 3 Regions of AfterShip Returns Customers
- United States (1K-10K Customers)
- United Kingdom (201-300 Customers)
- Australia (201-300 Customers)
We don't have enough data
You can subscribe to receive the data updates.Total Customers by Industry
Top 3 Categories of AfterShip Returns Customers
- Apparel (1K-10K Customers)
- Sports (301-500 Customers)
- Home & Garden (201-300 Customers)
We don't have enough data
You can subscribe to receive the data updates.Customers Distributed by Monthly Sales
Top 3 Monthly Sales Distributed of AfterShip Returns Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (51-100 Customers)
- $10.00M to $100.00M (201-300 Customers)
We don't have enough data
You can subscribe to receive the data updates.Features Comparison
Side-by-Side comparison of features between AfterShip Returns and ZigZag.
AfterShip Returns
ZigZag
Returns Management
- Admin PortalAfterShip ReturnsZigZag
- Admin portal - Multi-Language SupportAfterShip ReturnsZigZag
- Return Request FilteringAfterShip ReturnsZigZag
- RMA CSV ExportAfterShip ReturnsZigZag
- Multi-Currency SupportAfterShip ReturnsZigZag
- Return request or label expirationAfterShip ReturnsZigZag
- Shopify Resolution TaggingAfterShip ReturnsZigZag
- Edit RMAAfterShip ReturnsZigZag
Returns Reason
- Return Reasons by GroupAfterShip ReturnsZigZag
- Return Sub-ReasonsAfterShip ReturnsZigZag
- Return Reason Multi-Language SupportAfterShip ReturnsZigZag
- Mandatory Comment and Photo UploadAfterShip ReturnsZigZag
Exchange Management
- Exchanges Available PlatformAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerceZigZag
- Instant ExchangeAfterShip ReturnsZigZag
- Exchange Order TrackingAfterShip ReturnsZigZag
- IncentivesAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"ZigZag
Warranty Management
- WarrantyAfterShip ReturnsEasy to localize with multi-language support and auto-translationsZigZag
Fulfillment
- Auto-Create New Shopify OrderAfterShip ReturnsZigZag
- Inventory Data SyncAfterShip ReturnsZigZag
- Minimum Inventory ThresholdAfterShip ReturnsZigZag
- Fulfillment Hold/ControlAfterShip ReturnsZigZag
Return Resolutions
- Return ResolutionAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"ZigZag
- Automatic Out-of-Stock ResolutionsAfterShip ReturnsZigZag
- Conditional ResolutionsAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"ZigZag
- Instant RefundAfterShip ReturnsZigZag
Eligibility Rules
- Return WindowAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"ZigZag
- Eligibility RulesAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"ZigZag
- Bundle & Partial ReturnsAfterShip ReturnsZigZag
- BlocklistAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"ZigZag
- Allowlist/Exception ListAfterShip ReturnsZigZag
Return Notifications
- Customizable Return Notification EmailsAfterShip ReturnsZigZag
- Remove Solution BrandingAfterShip ReturnsZigZag
- Multi-Language EmailsAfterShip ReturnsZigZag
- Internal Merchant NotificationsAfterShip ReturnsZigZag
- Email Types (Returns Status)AfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"ZigZag
Branded Returns Page
- Page EditorAfterShip ReturnsZigZag
- Multi-Language SupportAfterShip ReturnsZigZag
- Custom Domain with SSLAfterShip ReturnsZigZag
- Google Analytics TrackingAfterShip ReturnsZigZag
- Embedded ReturnsAfterShip ReturnsZigZag
- Remove Solution Provider BrandingAfterShip ReturnsZigZag
- Support Chat BoxAfterShip ReturnsZigZag
Analytics
- Analytics DashboardAfterShip ReturnsZigZag
- CSV Export/DownloadAfterShip ReturnsZigZag
- Report EmailingAfterShip ReturnsZigZag
- Analytics BenchmarkingAfterShip ReturnsZigZag
- Reports TypesAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"ZigZag
Return Fraud Management
- Fraud DetectionAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraudZigZag
Third-Party Integrations
- Carriers IntegrationAfterShip Returns39ZigZag
- eCommerce PlatformsAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/MagentoZigZag
- Custom eCommerce PlatformAfterShip ReturnsZigZag
- Tech Partners & SolutionsAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)ZigZag
- 3PLs & WarehousesAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBobZigZag
- Webhook ConnectionAfterShip ReturnsZigZag
- Returns APIAfterShip ReturnsZigZag
Data Security
- SOC2AfterShip ReturnsZigZag
- ISO27001AfterShip ReturnsZigZag
- GDPRAfterShip ReturnsZigZag
Pricing Comparison
AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year