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AfterShip Returns vs. Sorted Return

Take a look at this side-by-side comparison of AfterShip Returns and Sorted Return. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.

At a Glance
AfterShip Returns
Sorted Return
Return Notifications
AfterShip Returns
100%
Sorted Return
Returns Management
AfterShip Returns
87%
Sorted Return
Exchange Management
AfterShip Returns
100%
Sorted Return
Return Resolutions
AfterShip Returns
75%
Sorted Return
eCommerce Platforms
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Sorted Return
Fulfillment
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Sorted Return
Warranty
AfterShip Returns
Warranty
Sorted Return
Data Security
AfterShip Returns
SOC2
ISO27001
GDPR
Sorted Return
Free trial
AfterShip Returns
Sorted Return
Green bars show the winning product based on the completeness of features and product performance.

Customers using AfterShip Returns say

Responsive Customer Support
AfterShip Returns
5.0
Get started free
"Easy to setup and great for customers to easily navigate and arrange returns. Customer support is quick to respond and get service done as requested."
Budget-Friendly Brilliance
AfterShip Returns
5.0
Get started free
"I recommend this application to any serious business as it's pro tailored to match your customers return needs no matter your budget!"
More User-Friendly
AfterShip Returns
5.0
Get started free
"* It can be integrated with all the Major Dropshipping networks *Great customer support there customer support is really fast just few clicks away. * Easy to use new will not face major problems all the CTA buttons are navigated well. * Easy to track parcels."
Streamline Returns Process
AfterShip Returns
5.0
Get started free
"AfterShip Returns allow us to streamline our returns process. Returns Center has the functionality to include photos with return requests and generates return labels or allows you to upload a different return label."
Seamless Integration & Customizability
AfterShip Returns
5.0
Get started free
"Super easy set up and plenty of customizations for the return page. * It can be integrated with all the Major Dropshipping networks *Great customer support there customer support is really fast just few clicks away. * Easy to use new will not face major problems all the CTA buttons are navigated well. * Easy to track parcels."
Smoother Exchange
AfterShip Returns
5.0
Get started free
"1 week in using this app to replace our manual return process. So far so good! In love the with bonus credit incentive, and the self-help exchange for another item in store function!"

How does AfterShip Returns boost your business?

Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns

Built for global brands and retailers

AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
6Global offices
450Employees
1,200+Carriers
80+Tech & platform partners
20,000+Paid customers
9.4B+Tracked shipments
13M+Returns processed
20+Sales channels
AfterShip is trusted by the world’s biggest brands
https:/a.storyblok.com/f/79434/140x56/f8b0603b0c/samsung-logo-v4 Logohttps:/a.storyblok.com/f/79434/x/04575e0e3f/gymshark Logohttps:/a.storyblok.com/f/79434/x/037d032012/wish Logohttps:/a.storyblok.com/f/79434/x/ebc51f10e9/anker Logohttps:/a.storyblok.com/f/79434/x/097890490e/watsons Logohttps:/a.storyblok.com/f/79434/x/bd8788fc56/casetify Logo

AfterShip Returns and Sorted Return Customers

AfterShip Returns Top Customers
HexClad CookwareShopify
Discover HexClad's hybrid cookware, blending stainless steel and non-stick tech for unmatched performance. Shop now for professional-quality cooking.
FellowShopify
Greetings fellow coffee lovers. What happens when a love for coffee and a passion for product design meet up for a romantic candlelit dinner? Fellow happens. Makers of the award winning Stagg EKG Electric Pour-Over Kettle.
Shokz USShopify
Discover the best bone conduction headphones and open ear headphones, built for running, workouts, and all-day comfort with wireless performance.
Sorted Return Top Customers

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Total Customers by Region

Top 3 Regions of AfterShip Returns Customers

  1. United States (1K-10K Customers)
  2. United Kingdom (201-300 Customers)
  3. Canada (201-300 Customers)

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Total Customers by Industry

Top 3 Categories of AfterShip Returns Customers

  1. Apparel (1K-10K Customers)
  2. Sports (301-500 Customers)
  3. Home & Garden (201-300 Customers)

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Customers Distributed by Monthly Sales

Top 3 Monthly Sales Distributed of AfterShip Returns Customers

  1. $100.00 to $1.00K (1-10 Customers)
  2. $1.00K to $10.00K (51-100 Customers)
  3. $100.00K to $1.00M (31-50 Customers)

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Features Comparison

Side-by-Side comparison of features between AfterShip Returns and Sorted Return.

Returns Management

  • Admin Portal
    AfterShip Returns
    Sorted Return
  • Admin portal - Multi-Language Support
    AfterShip Returns
    Sorted Return
  • Return Request Filtering
    AfterShip Returns
    Sorted Return
  • RMA CSV Export
    AfterShip Returns
    Sorted Return
  • Multi-Currency Support
    AfterShip Returns
    Sorted Return
  • Return request or label expiration
    AfterShip Returns
    Sorted Return
  • Shopify Resolution Tagging
    AfterShip Returns
    Sorted Return
  • Edit RMA
    AfterShip Returns
    Sorted Return

Returns Reason

  • Return Reasons by Group
    AfterShip Returns
    Sorted Return
  • Return Sub-Reasons
    AfterShip Returns
    Sorted Return
  • Return Reason Multi-Language Support
    AfterShip Returns
    Sorted Return
  • Mandatory Comment and Photo Upload
    AfterShip Returns
    Sorted Return

Exchange Management

  • Exchanges Available Platform
    AfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
    Sorted Return
  • Instant Exchange
    AfterShip Returns
    Sorted Return
  • Exchange Order Tracking
    AfterShip Returns
    Sorted Return
  • Incentives
    AfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
    Sorted Return

Warranty Management

  • Warranty
    AfterShip ReturnsEasy to localize with multi-language support and auto-translations
    Sorted Return

Fulfillment

  • Auto-Create New Shopify Order
    AfterShip Returns
    Sorted Return
  • Inventory Data Sync
    AfterShip Returns
    Sorted Return
  • Minimum Inventory Threshold
    AfterShip Returns
    Sorted Return
  • Fulfillment Hold/Control
    AfterShip Returns
    Sorted Return

Return Resolutions

  • Return Resolution
    AfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
    Sorted Return
  • Automatic Out-of-Stock Resolutions
    AfterShip Returns
    Sorted Return
  • Conditional Resolutions
    AfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
    Sorted Return
  • Instant Refund
    AfterShip Returns
    Sorted Return

Eligibility Rules

  • Return Window
    AfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
    Sorted Return
  • Eligibility Rules
    AfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
    Sorted Return
  • Bundle & Partial Returns
    AfterShip Returns
    Sorted Return
  • Blocklist
    AfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
    Sorted Return
  • Allowlist/Exception List
    AfterShip Returns
    Sorted Return

Return Notifications

  • Customizable Return Notification Emails
    AfterShip Returns
    Sorted Return
  • Remove Solution Branding
    AfterShip Returns
    Sorted Return
  • Multi-Language Emails
    AfterShip Returns
    Sorted Return
  • Internal Merchant Notifications
    AfterShip Returns
    Sorted Return
  • Email Types (Returns Status)
    AfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
    Sorted Return

Branded Returns Page

  • Page Editor
    AfterShip Returns
    Sorted Return
  • Multi-Language Support
    AfterShip Returns
    Sorted Return
  • Custom Domain with SSL
    AfterShip Returns
    Sorted Return
  • Google Analytics Tracking
    AfterShip Returns
    Sorted Return
  • Embedded Returns
    AfterShip Returns
    Sorted Return
  • Remove Solution Provider Branding
    AfterShip Returns
    Sorted Return
  • Support Chat Box
    AfterShip Returns
    Sorted Return

Analytics

  • Analytics Dashboard
    AfterShip Returns
    Sorted Return
  • CSV Export/Download
    AfterShip Returns
    Sorted Return
  • Report Emailing
    AfterShip Returns
    Sorted Return
  • Analytics Benchmarking
    AfterShip Returns
    Sorted Return
  • Reports Types
    AfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
    Sorted Return

Return Fraud Management

  • Fraud Detection
    AfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
    Sorted Return

Third-Party Integrations

  • Carriers Integration
    AfterShip Returns39
    Sorted Return
  • eCommerce Platforms
    AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
    Sorted Return
  • Custom eCommerce Platform
    AfterShip Returns
    Sorted Return
  • Tech Partners & Solutions
    AfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
    Sorted Return
  • 3PLs & Warehouses
    AfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
    Sorted Return
  • Webhook Connection
    AfterShip Returns
    Sorted Return
  • Returns API
    AfterShip Returns
    Sorted Return

Data Security

  • SOC2
    AfterShip Returns
    Sorted Return
  • ISO27001
    AfterShip Returns
    Sorted Return
  • GDPR
    AfterShip Returns
    Sorted Return

Pricing Comparison

AfterShip Returns Pricing

FreeFree36 returns per year
Get started free
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year

Sorted Return Pricing

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