AfterShip Returns vs. ShippyPro
Take a look at this side-by-side comparison of AfterShip Returns and ShippyPro. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
AfterShip Returns
100%
ShippyPro
0%
Returns Management
AfterShip Returns
87%
ShippyPro
0%
Exchange Management
AfterShip Returns
100%
ShippyPro
0%
Return Resolutions
AfterShip Returns
75%
ShippyPro
0%
eCommerce Platforms
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
ShippyPro
Fulfillment
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
ShippyPro
Warranty
AfterShip Returns
Warranty
ShippyPro
Data Security
AfterShip Returns
SOC2
ISO27001
GDPR
ShippyPro
Free trial
AfterShip Returns
ShippyPro
Green bars show the winning product based on the completeness of features and product performance.
Customers using AfterShip Returns say
Responsive Customer Support
AfterShip Returns
5.0
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"Easy to setup and great for customers to easily navigate and arrange returns. Customer support is quick to respond and get service done as requested."
Budget-Friendly Brilliance
AfterShip Returns
5.0
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"I recommend this application to any serious business as it's pro tailored to match your customers return needs no matter your budget!"
More User-Friendly
AfterShip Returns
5.0
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"* It can be integrated with all the Major Dropshipping networks
*Great customer support there customer support is really fast just few clicks away.
* Easy to use new will not face major problems all the CTA buttons are navigated well.
* Easy to track parcels."
Streamline Returns Process
AfterShip Returns
5.0
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"AfterShip Returns allow us to streamline our returns process. Returns Center has the functionality to include photos with return requests and generates return labels or allows you to upload a different return label."
Seamless Integration & Customizability
AfterShip Returns
5.0
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"Super easy set up and plenty of customizations for the return page.
* It can be integrated with all the Major Dropshipping networks
*Great customer support there customer support is really fast just few clicks away.
* Easy to use new will not face major problems all the CTA buttons are navigated well.
* Easy to track parcels."
Smoother Exchange
AfterShip Returns
5.0
Get started free
"1 week in using this app to replace our manual return process. So far so good! In love the with bonus credit incentive, and the self-help exchange for another item in store function!"
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands





AfterShip Returns and ShippyPro Customers
HexClad CookwareShopify
FellowShopify
PETLIBROShopify
P448®Shopify
KUURTHShopify
DragonflyShopify
Total Customers by Region
Top 3 Regions of AfterShip Returns Customers
- United States (1K-10K Customers)
- United Kingdom (301-500 Customers)
- Australia (201-300 Customers)
Top 3 Regions of ShippyPro Customers
- Italy (51-100 Customers)
- Spain (11-20 Customers)
- France (1-10 Customers)
Total Customers by Industry
Top 3 Categories of AfterShip Returns Customers
- Apparel (1K-10K Customers)
- Home & Garden (201-300 Customers)
- Beauty & Fitness (201-300 Customers)
Top 3 Categories of ShippyPro Customers
- Apparel (31-50 Customers)
- Home & Garden (11-20 Customers)
- Beauty & Fitness (1-10 Customers)
Customers Distributed by Monthly Sales
Top 3 Monthly Sales Distributed of AfterShip Returns Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (51-100 Customers)
- $10.00M to $100.00M (301-500 Customers)
Top 3 Monthly Sales Distributed of ShippyPro Customers
- $100.00K to $1.00M (1-10 Customers)
- $1.00M to $10.00M (1-10 Customers)
- $10.00M to $100.00M (1-10 Customers)
Features Comparison
Side-by-Side comparison of features between AfterShip Returns and ShippyPro.
AfterShip Returns
ShippyPro
Returns Management
- Admin PortalAfterShip ReturnsShippyPro
- Admin portal - Multi-Language SupportAfterShip ReturnsShippyPro
- Return Request FilteringAfterShip ReturnsShippyPro
- RMA CSV ExportAfterShip ReturnsShippyPro
- Multi-Currency SupportAfterShip ReturnsShippyPro
- Return request or label expirationAfterShip ReturnsShippyPro
- Shopify Resolution TaggingAfterShip ReturnsShippyPro
- Edit RMAAfterShip ReturnsShippyPro
Returns Reason
- Return Reasons by GroupAfterShip ReturnsShippyPro
- Return Sub-ReasonsAfterShip ReturnsShippyPro
- Return Reason Multi-Language SupportAfterShip ReturnsShippyPro
- Mandatory Comment and Photo UploadAfterShip ReturnsShippyPro
Exchange Management
- Exchanges Available PlatformAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerceShippyPro
- Instant ExchangeAfterShip ReturnsShippyPro
- Exchange Order TrackingAfterShip ReturnsShippyPro
- IncentivesAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"ShippyPro
Warranty Management
- WarrantyAfterShip ReturnsEasy to localize with multi-language support and auto-translationsShippyPro
Fulfillment
- Auto-Create New Shopify OrderAfterShip ReturnsShippyPro
- Inventory Data SyncAfterShip ReturnsShippyPro
- Minimum Inventory ThresholdAfterShip ReturnsShippyPro
- Fulfillment Hold/ControlAfterShip ReturnsShippyPro
Return Resolutions
- Return ResolutionAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"ShippyPro
- Automatic Out-of-Stock ResolutionsAfterShip ReturnsShippyPro
- Conditional ResolutionsAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"ShippyPro
- Instant RefundAfterShip ReturnsShippyPro
Eligibility Rules
- Return WindowAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"ShippyPro
- Eligibility RulesAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"ShippyPro
- Bundle & Partial ReturnsAfterShip ReturnsShippyPro
- BlocklistAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"ShippyPro
- Allowlist/Exception ListAfterShip ReturnsShippyPro
Return Notifications
- Customizable Return Notification EmailsAfterShip ReturnsShippyPro
- Remove Solution BrandingAfterShip ReturnsShippyPro
- Multi-Language EmailsAfterShip ReturnsShippyPro
- Internal Merchant NotificationsAfterShip ReturnsShippyPro
- Email Types (Returns Status)AfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"ShippyPro
Branded Returns Page
- Page EditorAfterShip ReturnsShippyPro
- Multi-Language SupportAfterShip ReturnsShippyPro
- Custom Domain with SSLAfterShip ReturnsShippyPro
- Google Analytics TrackingAfterShip ReturnsShippyPro
- Embedded ReturnsAfterShip ReturnsShippyPro
- Remove Solution Provider BrandingAfterShip ReturnsShippyPro
- Support Chat BoxAfterShip ReturnsShippyPro
Analytics
- Analytics DashboardAfterShip ReturnsShippyPro
- CSV Export/DownloadAfterShip ReturnsShippyPro
- Report EmailingAfterShip ReturnsShippyPro
- Analytics BenchmarkingAfterShip ReturnsShippyPro
- Reports TypesAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"ShippyPro
Return Fraud Management
- Fraud DetectionAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraudShippyPro
Third-Party Integrations
- Carriers IntegrationAfterShip Returns39ShippyPro
- eCommerce PlatformsAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/MagentoShippyPro
- Custom eCommerce PlatformAfterShip ReturnsShippyPro
- Tech Partners & SolutionsAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)ShippyPro
- 3PLs & WarehousesAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBobShippyPro
- Webhook ConnectionAfterShip ReturnsShippyPro
- Returns APIAfterShip ReturnsShippyPro
Data Security
- SOC2AfterShip ReturnsShippyPro
- ISO27001AfterShip ReturnsShippyPro
- GDPRAfterShip ReturnsShippyPro
Pricing Comparison
AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year
ShippyPro Pricing
StarterFree
Professional$19/month
PremierCustom