AfterShip Returns vs. Returns Experience Management
Take a look at this side-by-side comparison of AfterShip Returns and Returns Experience Management. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
Return Notifications
AfterShip Returns
100%
Returns Experience Management
0%
Returns Management
AfterShip Returns
87%
Returns Experience Management
0%
Exchange Management
AfterShip Returns
100%
Returns Experience Management
0%
Return Resolutions
AfterShip Returns
75%
Returns Experience Management
0%
eCommerce Platforms
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Returns Experience Management
Fulfillment
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Returns Experience Management
Warranty
AfterShip Returns
Warranty
Returns Experience Management
Data Security
AfterShip Returns
SOC2
ISO27001
GDPR
Returns Experience Management
Free trial
AfterShip Returns
Returns Experience Management
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
6Global offices
450Employees
1,200+Carriers
80+Tech & platform partners
20,000+Paid customers
9.4B+Tracked shipments
13M+Returns processed
20+Sales channels
AfterShip is trusted by the world’s biggest brands
AfterShip Returns and Returns Experience Management Customers
HexClad CookwareShopify
FellowShopify
Shokz USShopify
We don't have enough data
You can subscribe to receive the data updates.Total Customers by Region
Top 3 Regions of AfterShip Returns Customers
- United States (1K-10K Customers)
- United Kingdom (201-300 Customers)
- Canada (201-300 Customers)
We don't have enough data
You can subscribe to receive the data updates.Total Customers by Industry
Top 3 Categories of AfterShip Returns Customers
- Apparel (1K-10K Customers)
- Sports (301-500 Customers)
- Home & Garden (201-300 Customers)
We don't have enough data
You can subscribe to receive the data updates.Customers Distributed by Monthly Sales
Top 3 Monthly Sales Distributed of AfterShip Returns Customers
- Less than $100.00 (1-10 Customers)
- $100.00 to $1.00K (1-10 Customers)
- $1.00K to $10.00K (51-100 Customers)
We don't have enough data
You can subscribe to receive the data updates.Features Comparison
Side-by-Side comparison of features between AfterShip Returns and Returns Experience Management.
AfterShip Returns
Returns Experience Management
Returns Management
- Admin PortalAfterShip ReturnsReturns Experience Management
- Admin portal - Multi-Language SupportAfterShip ReturnsReturns Experience Management
- Return Request FilteringAfterShip ReturnsReturns Experience Management
- RMA CSV ExportAfterShip ReturnsReturns Experience Management
- Multi-Currency SupportAfterShip ReturnsReturns Experience Management
- Return request or label expirationAfterShip ReturnsReturns Experience Management
- Shopify Resolution TaggingAfterShip ReturnsReturns Experience Management
- Edit RMAAfterShip ReturnsReturns Experience Management
Returns Reason
- Return Reasons by GroupAfterShip ReturnsReturns Experience Management
- Return Sub-ReasonsAfterShip ReturnsReturns Experience Management
- Return Reason Multi-Language SupportAfterShip ReturnsReturns Experience Management
- Mandatory Comment and Photo UploadAfterShip ReturnsReturns Experience Management
Exchange Management
- Exchanges Available PlatformAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerceReturns Experience Management
- Instant ExchangeAfterShip ReturnsReturns Experience Management
- Exchange Order TrackingAfterShip ReturnsReturns Experience Management
- IncentivesAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"Returns Experience Management
Warranty Management
- WarrantyAfterShip ReturnsEasy to localize with multi-language support and auto-translationsReturns Experience Management
Fulfillment
- Auto-Create New Shopify OrderAfterShip ReturnsReturns Experience Management
- Inventory Data SyncAfterShip ReturnsReturns Experience Management
- Minimum Inventory ThresholdAfterShip ReturnsReturns Experience Management
- Fulfillment Hold/ControlAfterShip ReturnsReturns Experience Management
Return Resolutions
- Return ResolutionAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"Returns Experience Management
- Automatic Out-of-Stock ResolutionsAfterShip ReturnsReturns Experience Management
- Conditional ResolutionsAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"Returns Experience Management
- Instant RefundAfterShip ReturnsReturns Experience Management
Eligibility Rules
- Return WindowAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"Returns Experience Management
- Eligibility RulesAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"Returns Experience Management
- Bundle & Partial ReturnsAfterShip ReturnsReturns Experience Management
- BlocklistAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"Returns Experience Management
- Allowlist/Exception ListAfterShip ReturnsReturns Experience Management
Return Notifications
- Customizable Return Notification EmailsAfterShip ReturnsReturns Experience Management
- Remove Solution BrandingAfterShip ReturnsReturns Experience Management
- Multi-Language EmailsAfterShip ReturnsReturns Experience Management
- Internal Merchant NotificationsAfterShip ReturnsReturns Experience Management
- Email Types (Returns Status)AfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"Returns Experience Management
Branded Returns Page
- Page EditorAfterShip ReturnsReturns Experience Management
- Multi-Language SupportAfterShip ReturnsReturns Experience Management
- Custom Domain with SSLAfterShip ReturnsReturns Experience Management
- Google Analytics TrackingAfterShip ReturnsReturns Experience Management
- Embedded ReturnsAfterShip ReturnsReturns Experience Management
- Remove Solution Provider BrandingAfterShip ReturnsReturns Experience Management
- Support Chat BoxAfterShip ReturnsReturns Experience Management
Analytics
- Analytics DashboardAfterShip ReturnsReturns Experience Management
- CSV Export/DownloadAfterShip ReturnsReturns Experience Management
- Report EmailingAfterShip ReturnsReturns Experience Management
- Analytics BenchmarkingAfterShip ReturnsReturns Experience Management
- Reports TypesAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"Returns Experience Management
Return Fraud Management
- Fraud DetectionAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraudReturns Experience Management
Third-Party Integrations
- Carriers IntegrationAfterShip Returns39Returns Experience Management
- eCommerce PlatformsAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/MagentoReturns Experience Management
- Custom eCommerce PlatformAfterShip ReturnsReturns Experience Management
- Tech Partners & SolutionsAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)Returns Experience Management
- 3PLs & WarehousesAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBobReturns Experience Management
- Webhook ConnectionAfterShip ReturnsReturns Experience Management
- Returns APIAfterShip ReturnsReturns Experience Management
Data Security
- SOC2AfterShip ReturnsReturns Experience Management
- ISO27001AfterShip ReturnsReturns Experience Management
- GDPRAfterShip ReturnsReturns Experience Management
Pricing Comparison
AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year