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AfterShip Returns vs. Return Magic

Take a look at this side-by-side comparison of AfterShip Returns and Return Magic. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.

At a Glance
AfterShip Returns
Return Magic
Return Notifications
AfterShip Returns
100%
Return Magic
Returns Management
AfterShip Returns
87%
Return Magic
Exchange Management
AfterShip Returns
100%
Return Magic
Return Resolutions
AfterShip Returns
75%
Return Magic
eCommerce Platforms
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Return Magic
Fulfillment
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Return Magic
Warranty
AfterShip Returns
Warranty
Return Magic
Data Security
AfterShip Returns
SOC2
ISO27001
GDPR
Return Magic
Free trial
AfterShip Returns
Return Magic
Green bars show the winning product based on the completeness of features and product performance.

How does AfterShip Returns boost your business?

Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns

Built for global brands and retailers

AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
https:/a.storyblok.com/f/79434/140x56/f8b0603b0c/samsung-logo-v4 Logohttps:/a.storyblok.com/f/79434/x/04575e0e3f/gymshark Logohttps:/a.storyblok.com/f/79434/x/037d032012/wish Logohttps:/a.storyblok.com/f/79434/x/ebc51f10e9/anker Logohttps:/a.storyblok.com/f/79434/x/097890490e/watsons Logohttps:/a.storyblok.com/f/79434/x/bd8788fc56/casetify Logo

AfterShip Returns and Return Magic Customers

AfterShip Returns Top Customers
HexClad CookwareShopify
Discover HexClad's hybrid cookware, blending stainless steel and non-stick tech for unmatched performance. Shop now for professional-quality cooking.
ShokzShopify
Discover the innovative audio world of Shokz, designed for open-ear listening. Shop bone conduction headphones OpenRun Pro, OpenFit, and more. Perfect for sports, and work.
FellowShopify
Greetings fellow coffee lovers. What happens when a love for coffee and a passion for product design meet up for a romantic candlelit dinner? Fellow happens. Makers of the award winning Stagg EKG Electric Pour-Over Kettle.
Return Magic Top Customers

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Total Customers by Region

Top 3 Regions of AfterShip Returns Customers

  1. United States (1K-10K Customers)
  2. United Kingdom (201-300 Customers)
  3. Australia (201-300 Customers)

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Total Customers by Industry

Top 3 Categories of AfterShip Returns Customers

  1. Apparel (1K-10K Customers)
  2. Sports (301-500 Customers)
  3. Home & Garden (201-300 Customers)

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Customers Distributed by Monthly Sales

Top 3 Monthly Sales Distributed of AfterShip Returns Customers

  1. $100.00K to $1.00M (51-100 Customers)
  2. $1.00M to $10.00M (51-100 Customers)
  3. $10.00M to $100.00M (201-300 Customers)

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Features Comparison

Side-by-Side comparison of features between AfterShip Returns and Return Magic.

Returns Management

  • Admin Portal
    AfterShip Returns
    Return Magic
  • Admin portal - Multi-Language Support
    AfterShip Returns
    Return Magic
  • Return Request Filtering
    AfterShip Returns
    Return Magic
  • RMA CSV Export
    AfterShip Returns
    Return Magic
  • Multi-Currency Support
    AfterShip Returns
    Return Magic
  • Return request or label expiration
    AfterShip Returns
    Return Magic
  • Shopify Resolution Tagging
    AfterShip Returns
    Return Magic
  • Edit RMA
    AfterShip Returns
    Return Magic

Returns Reason

  • Return Reasons by Group
    AfterShip Returns
    Return Magic
  • Return Sub-Reasons
    AfterShip Returns
    Return Magic
  • Return Reason Multi-Language Support
    AfterShip Returns
    Return Magic
  • Mandatory Comment and Photo Upload
    AfterShip Returns
    Return Magic

Exchange Management

  • Exchanges Available Platform
    AfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
    Return Magic
  • Instant Exchange
    AfterShip Returns
    Return Magic
  • Exchange Order Tracking
    AfterShip Returns
    Return Magic
  • Incentives
    AfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
    Return Magic

Warranty Management

  • Warranty
    AfterShip ReturnsEasy to localize with multi-language support and auto-translations
    Return Magic

Fulfillment

  • Auto-Create New Shopify Order
    AfterShip Returns
    Return Magic
  • Inventory Data Sync
    AfterShip Returns
    Return Magic
  • Minimum Inventory Threshold
    AfterShip Returns
    Return Magic
  • Fulfillment Hold/Control
    AfterShip Returns
    Return Magic

Return Resolutions

  • Return Resolution
    AfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
    Return Magic
  • Automatic Out-of-Stock Resolutions
    AfterShip Returns
    Return Magic
  • Conditional Resolutions
    AfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
    Return Magic
  • Instant Refund
    AfterShip Returns
    Return Magic

Eligibility Rules

  • Return Window
    AfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
    Return Magic
  • Eligibility Rules
    AfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
    Return Magic
  • Bundle & Partial Returns
    AfterShip Returns
    Return Magic
  • Blocklist
    AfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
    Return Magic
  • Allowlist/Exception List
    AfterShip Returns
    Return Magic

Return Notifications

  • Customizable Return Notification Emails
    AfterShip Returns
    Return Magic
  • Remove Solution Branding
    AfterShip Returns
    Return Magic
  • Multi-Language Emails
    AfterShip Returns
    Return Magic
  • Internal Merchant Notifications
    AfterShip Returns
    Return Magic
  • Email Types (Returns Status)
    AfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
    Return Magic

Branded Returns Page

  • Page Editor
    AfterShip Returns
    Return Magic
  • Multi-Language Support
    AfterShip Returns
    Return Magic
  • Custom Domain with SSL
    AfterShip Returns
    Return Magic
  • Google Analytics Tracking
    AfterShip Returns
    Return Magic
  • Embedded Returns
    AfterShip Returns
    Return Magic
  • Remove Solution Provider Branding
    AfterShip Returns
    Return Magic
  • Support Chat Box
    AfterShip Returns
    Return Magic

Analytics

  • Analytics Dashboard
    AfterShip Returns
    Return Magic
  • CSV Export/Download
    AfterShip Returns
    Return Magic
  • Report Emailing
    AfterShip Returns
    Return Magic
  • Analytics Benchmarking
    AfterShip Returns
    Return Magic
  • Reports Types
    AfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
    Return Magic

Return Fraud Management

  • Fraud Detection
    AfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
    Return Magic

Third-Party Integrations

  • Carriers Integration
    AfterShip Returns39
    Return Magic
  • eCommerce Platforms
    AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
    Return Magic
  • Custom eCommerce Platform
    AfterShip Returns
    Return Magic
  • Tech Partners & Solutions
    AfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
    Return Magic
  • 3PLs & Warehouses
    AfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
    Return Magic
  • Webhook Connection
    AfterShip Returns
    Return Magic
  • Returns API
    AfterShip Returns
    Return Magic

Data Security

  • SOC2
    AfterShip Returns
    Return Magic
  • ISO27001
    AfterShip Returns
    Return Magic
  • GDPR
    AfterShip Returns
    Return Magic

Pricing Comparison

AfterShip Returns Pricing

FreeFree36 returns per year
Get started free
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year

Return Magic Pricing

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