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AfterShip Returns vs. Loop Returns

Take a look at this side-by-side comparison of AfterShip Returns and Loop Returns. As you can see, Loop Returns stands out with its impressive features such as Return Notifications, Exchange Management, and Return Resolutions. AfterShip Returns also stands out with its Returns Management.

At a Glance
AfterShip Returns
Loop Returns
Return Notifications
AfterShip Returns
100%
Loop Returns
100%
Returns Management
AfterShip Returns
87%
Loop Returns
75%
Exchange Management
AfterShip Returns
100%
Loop Returns
100%
Return Resolutions
AfterShip Returns
75%
Loop Returns
75%
eCommerce Platforms
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Loop ReturnsShopify/Shopify Plus
Fulfillment
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Loop Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
AfterShip Returns
Warranty
Loop Returns
Warranty
Data Security
AfterShip Returns
SOC2
ISO27001
GDPR
Loop Returns
SOC2
GDPR
Free trial
AfterShip Returns
Loop Returns
Green bars show the winning product based on the completeness of features and product performance.

Loop Returns customers switched to AfterShip Returns say

Budget-Friendly Brilliance
L
Loop Returns
1.0
"We have been using Loop for 6 months and have found it challenging to work with. It becomes expensive to achieve the functionality required to be effective. Doesn't work with international returns, even the ones it should work with. Easypost and loop support won't solve your problem but will keep you locked in for 12 months of pain and excess customer service trying to work around the issues."
AfterShip Returns
5.0
Get started free
"I recommend this application to any serious business as it's pro tailored to match your customers return needs no matter your budget!"

How does AfterShip Returns boost your business?

Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns

Built for global brands and retailers

AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
https:/a.storyblok.com/f/79434/140x56/f8b0603b0c/samsung-logo-v4 Logohttps:/a.storyblok.com/f/79434/x/04575e0e3f/gymshark Logohttps:/a.storyblok.com/f/79434/x/037d032012/wish Logohttps:/a.storyblok.com/f/79434/x/ebc51f10e9/anker Logohttps:/a.storyblok.com/f/79434/x/097890490e/watsons Logohttps:/a.storyblok.com/f/79434/x/bd8788fc56/casetify Logo

AfterShip Returns and Loop Returns Customers

AfterShip Returns Top Customers
H
HexClad CookwareShopify
Discover HexClad's hybrid cookware, blending stainless steel and non-stick tech for unmatched performance. Shop now for professional-quality cooking.
ShokzShopify
Discover the innovative audio world of Shokz, designed for open-ear listening. Shop bone conduction headphones OpenRun Pro, OpenFit, and more. Perfect for sports, and work.
Timex USShopify
Timex offers a suite of watches for men, women, boys, and girls. Enjoy free standard shipping on quality timepieces! Shop Timex watches today!
Loop Returns Top Customers
Sol de JaneiroShopify
We've captured the beauty of Brazil in a jar with our award winning skin and body care products. Sol de Janeiro is a celebration of everything unique about you.
Petal & Pup USAMagento
Petal & Pup - the ultimate online fashion destination for affordable, on trend, young women's fashion. Shop dresses, jumpsuits and more. Now with Afterpay and Klarna. Sizes 0 - 12. #petalandpup
KithShopify
Apparel, Footwear, Sneakers, Boots, Shoes, Bags, Accessories, Lifestyle, Men's, Women's, Kid's, Ronnie Fieg, Men's Shoes & Footwear, Men's Accessories, Women's Shoes & Footwear, Women's Clothing, Women's Accessories, Kid's Shoes & Footwear, Kid's Accessories, Kid's Clothing | Kith | Kith Women | Kith Kids | Kith Treats

Total Customers by Region

Top 3 Regions of AfterShip Returns Customers

  1. United States (1K-10K Customers)
  2. United Kingdom (301-500 Customers)
  3. Australia (201-300 Customers)
United StatesUnited KingdomHong KongTotal Customers 3.69K

Top 3 Regions of Loop Returns Customers

  1. United States (1K-10K Customers)
  2. Australia (301-500 Customers)
  3. Canada (101-200 Customers)
United StatesAustraliaSwedenTotal Customers 3.05K

Total Customers by Industry

Top 3 Categories of AfterShip Returns Customers

  1. Apparel (1K-10K Customers)
  2. Home & Garden (201-300 Customers)
  3. Beauty & Fitness (201-300 Customers)
ApparelHome & GardenAutos & VehiclesTotal Customers 3.69K

Top 3 Categories of Loop Returns Customers

  1. Apparel (1K-10K Customers)
  2. Sports (301-500 Customers)
  3. Beauty & Fitness (201-300 Customers)
ApparelSportsAutos & VehiclesTotal Customers 3.05K

Customers Distributed by Monthly Sales

Top 3 Monthly Sales Distributed of AfterShip Returns Customers

  1. $100.00K to $1.00M (51-100 Customers)
  2. $1.00M to $10.00M (51-100 Customers)
  3. $10.00M to $100.00M (301-500 Customers)
$100.00K to $1.00M$1.00M to $10.00M$10.00M to $100.00M$100.00M to $1.00BTotal Customers 450

Top 3 Monthly Sales Distributed of Loop Returns Customers

  1. $100.00K to $1.00M (101-200 Customers)
  2. $1.00M to $10.00M (301-500 Customers)
  3. $10.00M to $100.00M (501-1K Customers)
$100.00K to $1.00M$1.00M to $10.00M$10.00M to $100.00MMore than $10.00BTotal Customers 1.2K

Features Comparison

Side-by-Side comparison of features between AfterShip Returns and Loop Returns.

Returns Management

  • Admin Portal
    AfterShip Returns
    Loop Returns
  • Admin portal - Multi-Language Support
    AfterShip Returns
    Loop Returns
  • Return Request Filtering
    AfterShip Returns
    Loop Returns
  • RMA CSV Export
    AfterShip Returns
    Loop Returns
  • Multi-Currency Support
    AfterShip Returns
    Loop Returns
  • Return request or label expiration
    AfterShip Returns
    Loop Returns
  • Shopify Resolution Tagging
    AfterShip Returns
    Loop Returns
  • Edit RMA
    AfterShip Returns
    Loop Returns

Returns Reason

  • Return Reasons by Group
    AfterShip Returns
    Loop Returns
  • Return Sub-Reasons
    AfterShip Returns
    Loop Returns
  • Return Reason Multi-Language Support
    AfterShip Returns
    Loop Returns
  • Mandatory Comment and Photo Upload
    AfterShip Returns
    Loop Returns

Exchange Management

  • Exchanges Available Platform
    AfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
    Loop ReturnsShopify/Shopify Plus
  • Instant Exchange
    AfterShip Returns
    Loop Returns
  • Exchange Order Tracking
    AfterShip Returns
    Loop ReturnsRequires 3PL/Integration
  • Incentives
    AfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
    Loop ReturnsCarry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping

Warranty Management

  • Warranty
    AfterShip ReturnsEasy to localize with multi-language support and auto-translations
    Loop Returns Warranty solution not built out yet

Fulfillment

  • Auto-Create New Shopify Order
    AfterShip Returns
    Loop Returns
  • Inventory Data Sync
    AfterShip Returns
    Loop Returns
  • Minimum Inventory Threshold
    AfterShip Returns
    Loop Returns
  • Fulfillment Hold/Control
    AfterShip Returns
    Loop Returns

Return Resolutions

  • Return Resolution
    AfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
    Loop ReturnsRefund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns
  • Automatic Out-of-Stock Resolutions
    AfterShip Returns
    Loop Returns
  • Conditional Resolutions
    AfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
    Loop ReturnsStackable And/Or Conditions; Stackable Resolutions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason; Charge a Fee
  • Instant Refund
    AfterShip Returns
    Loop Returns

Eligibility Rules

  • Return Window
    AfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
    Loop ReturnsFulfillment Date; Order Date; Delivery Date; Conditional by Resolution / Product Tag or Type / Event Date
  • Eligibility Rules
    AfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
    Loop ReturnsLimit to One SKU per Request; Customizable Filtering Questions
  • Bundle & Partial Returns
    AfterShip Returns
    Loop Returns
  • Blocklist
    AfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
    Loop ReturnsOrder Tag; Product Type; Product Tag; Customer Email; Customer Return Count; SKU; Discount Code
  • Allowlist/Exception List
    AfterShip Returns
    Loop Returns

Return Notifications

  • Customizable Return Notification Emails
    AfterShip Returns
    Loop Returns
  • Remove Solution Branding
    AfterShip Returns
    Loop Returns
  • Multi-Language Emails
    AfterShip Returns
    Loop Returns
  • Internal Merchant Notifications
    AfterShip Returns
    Loop Returns
  • Email Types (Returns Status)
    AfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
    Loop ReturnsReturn Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved

Branded Returns Page

  • Page Editor
    AfterShip Returns
    Loop Returns
  • Multi-Language Support
    AfterShip Returns
    Loop Returns
  • Custom Domain with SSL
    AfterShip Returns
    Loop Returns
  • Google Analytics Tracking
    AfterShip Returns
    Loop Returns
  • Embedded Returns
    AfterShip Returns
    Loop Returns
  • Remove Solution Provider Branding
    AfterShip Returns
    Loop Returns
  • Support Chat Box
    AfterShip Returns
    Loop Returns

Analytics

  • Analytics Dashboard
    AfterShip Returns
    Loop Returns
  • CSV Export/Download
    AfterShip Returns
    Loop Returns
  • Report Emailing
    AfterShip Returns
    Loop Returns
  • Analytics Benchmarking
    AfterShip Returns
    Loop Returns
  • Reports Types
    AfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
    Loop ReturnsRevenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Resolution Time

Return Fraud Management

  • Fraud Detection
    AfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
    Loop ReturnsNo mention of fraud detection

Third-Party Integrations

  • Carriers Integration
    AfterShip Returns39
    Loop Returns9
  • eCommerce Platforms
    AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
    Loop ReturnsShopify/Shopify Plus
  • Custom eCommerce Platform
    AfterShip Returns
    Loop Returns
  • Tech Partners & Solutions
    AfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
    Loop Returns31 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
  • 3PLs & Warehouses
    AfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
    Loop ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
  • Webhook Connection
    AfterShip Returns
    Loop Returns
  • Returns API
    AfterShip Returns
    Loop Returns

Data Security

  • SOC2
    AfterShip Returns
    Loop Returns
  • ISO27001
    AfterShip Returns
    Loop Returns
  • GDPR
    AfterShip Returns
    Loop Returns

Pricing Comparison

AfterShip Returns Pricing

FreeFree36 returns per year
Get started free
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year

Loop Returns Pricing

Starter$29/month
Essential$163/month
Advanced$373/month
EnterpriseCustom

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