AfterShip Returns vs. Happy Returns
Take a look at this side-by-side comparison of AfterShip Returns and Happy Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, and Exchange Management. Happy Returns also stands out with its Return Resolutions.
At a Glance
Return Notifications
AfterShip Returns
100%
Happy Returns
60%
Returns Management
AfterShip Returns
87%
Happy Returns
75%
Exchange Management
AfterShip Returns
100%
Happy Returns
75%
Return Resolutions
AfterShip Returns
75%
Happy Returns
75%
eCommerce Platforms
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Happy ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Happy Returns
Auto-Create New Shopify Order
Inventory Data Sync
Warranty
AfterShip Returns
Warranty
Happy Returns
Warranty
Data Security
AfterShip Returns
SOC2
ISO27001
GDPR
Happy Returns
Free trial
AfterShip Returns
Happy Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
AfterShip Returns and Happy Returns Customers
HexClad CookwareShopify
ShokzShopify
FellowShopify
Staples® Official Online StoreCustom Cart
Roster ConWooCommerce
MiraclesuitShopify
Total Customers by Region
Top 3 Regions of AfterShip Returns Customers
- United States (1K-10K Customers)
- United Kingdom (201-300 Customers)
- Australia (201-300 Customers)
Top 3 Regions of Happy Returns Customers
- United States (11-20 Customers)
- Hong Kong (1-10 Customers)
- United Arab Emirates (1-10 Customers)
Total Customers by Industry
Top 3 Categories of AfterShip Returns Customers
- Apparel (1K-10K Customers)
- Sports (301-500 Customers)
- Home & Garden (201-300 Customers)
Top 3 Categories of Happy Returns Customers
- Apparel (1-10 Customers)
- Home & Garden (1-10 Customers)
- Health (1-10 Customers)
Customers Distributed by Monthly Sales
Top 3 Monthly Sales Distributed of AfterShip Returns Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (51-100 Customers)
- $10.00M to $100.00M (201-300 Customers)
Top 3 Monthly Sales Distributed of Happy Returns Customers
- $100.00K to $1.00M (1-10 Customers)
- $1.00M to $10.00M (1-10 Customers)
- $10.00M to $100.00M (1-10 Customers)
Features Comparison
Side-by-Side comparison of features between AfterShip Returns and Happy Returns.
AfterShip Returns
Happy Returns
Returns Management
- Admin PortalAfterShip ReturnsHappy Returns
- Admin portal - Multi-Language SupportAfterShip ReturnsHappy Returns
- Return Request FilteringAfterShip ReturnsHappy Returns
- RMA CSV ExportAfterShip ReturnsHappy Returns
- Multi-Currency SupportAfterShip ReturnsHappy Returns
- Return request or label expirationAfterShip ReturnsHappy Returns
- Shopify Resolution TaggingAfterShip ReturnsHappy Returns
- Edit RMAAfterShip ReturnsHappy Returns
Returns Reason
- Return Reasons by GroupAfterShip ReturnsHappy Returns
- Return Sub-ReasonsAfterShip ReturnsHappy Returns
- Return Reason Multi-Language SupportAfterShip ReturnsHappy ReturnsMust Contact Support
- Mandatory Comment and Photo UploadAfterShip ReturnsHappy Returns
Exchange Management
- Exchanges Available PlatformAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerceHappy ReturnsShopify/Shopify Plus
- Instant ExchangeAfterShip ReturnsHappy Returns
- Exchange Order TrackingAfterShip ReturnsHappy ReturnsIn-house exchange tracking
- IncentivesAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"Happy ReturnsExtra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping
Warranty Management
- WarrantyAfterShip ReturnsEasy to localize with multi-language support and auto-translationsHappy ReturnsNo warranty returns
Fulfillment
- Auto-Create New Shopify OrderAfterShip ReturnsHappy Returns
- Inventory Data SyncAfterShip ReturnsHappy Returns
- Minimum Inventory ThresholdAfterShip ReturnsHappy Returns
- Fulfillment Hold/ControlAfterShip ReturnsHappy Returns
Return Resolutions
- Return ResolutionAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"Happy ReturnsRefund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns
- Automatic Out-of-Stock ResolutionsAfterShip ReturnsHappy Returns
- Conditional ResolutionsAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"Happy Returns
- Instant RefundAfterShip ReturnsHappy Returns
Eligibility Rules
- Return WindowAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"Happy ReturnsFulfillment Date; Conditional by Resolution / Product Tag or Type / Event Date
- Eligibility RulesAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"Happy Returns
- Bundle & Partial ReturnsAfterShip ReturnsHappy Returns
- BlocklistAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"Happy ReturnsOrder Tag; Product Type; Product Tag; Customer Email; SKU;
- Allowlist/Exception ListAfterShip ReturnsHappy Returns
Return Notifications
- Customizable Return Notification EmailsAfterShip ReturnsHappy Returns
- Remove Solution BrandingAfterShip ReturnsHappy Returns
- Multi-Language EmailsAfterShip ReturnsHappy Returns
- Internal Merchant NotificationsAfterShip ReturnsHappy Returns
- Email Types (Returns Status)AfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"Happy ReturnsReturn Request Received / Approved / Rejected; Return Request Expired; Items Returned; Request Resolved
Branded Returns Page
- Page EditorAfterShip ReturnsHappy Returns
- Multi-Language SupportAfterShip ReturnsHappy ReturnsMust Contact Support
- Custom Domain with SSLAfterShip ReturnsHappy Returns
- Google Analytics TrackingAfterShip ReturnsHappy Returns
- Embedded ReturnsAfterShip ReturnsHappy Returns
- Remove Solution Provider BrandingAfterShip ReturnsHappy Returns
- Support Chat BoxAfterShip ReturnsHappy Returns
Analytics
- Analytics DashboardAfterShip ReturnsHappy Returns
- CSV Export/DownloadAfterShip ReturnsHappy Returns
- Report EmailingAfterShip ReturnsHappy Returns
- Analytics BenchmarkingAfterShip ReturnsHappy Returns
- Reports TypesAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"Happy ReturnsRevenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Resolution Time; Returns by Country/Region
Return Fraud Management
- Fraud DetectionAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraudHappy ReturnsReturn Bars help prevent most fraud but no mention of mail-in return fraud prevention
Third-Party Integrations
- Carriers IntegrationAfterShip Returns39Happy Returns12
- eCommerce PlatformsAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/MagentoHappy ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformAfterShip ReturnsHappy Returns
- Tech Partners & SolutionsAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)Happy Returns7 (Gorgias, Celigo)
- 3PLs & WarehousesAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBobHappy ReturnsWhiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionAfterShip ReturnsHappy Returns
- Returns APIAfterShip ReturnsHappy Returns
Data Security
- SOC2AfterShip ReturnsHappy Returns
- ISO27001AfterShip ReturnsHappy Returns
- GDPRAfterShip ReturnsHappy Returns
Pricing Comparison
AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year
Happy Returns Pricing
PlusPricing Varies
EnterprisePricing Varies