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AfterShip Returns vs. Happy Returns

Take a look at this side-by-side comparison of AfterShip Returns and Happy Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, and Exchange Management. Happy Returns also stands out with its Return Resolutions.

Return Notifications
AfterShip Returns
100%
Happy Returns
60%
Returns Management
AfterShip Returns
87%
Happy Returns
75%
Exchange Management
AfterShip Returns
100%
Happy Returns
75%
Return Resolutions
AfterShip Returns
75%
Happy Returns
75%
eCommerce Platforms
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Happy ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Happy Returns
Auto-Create New Shopify Order
Inventory Data Sync
Warranty
AfterShip Returns
Warranty
Happy Returns
Warranty
Data Security
AfterShip Returns
SOC2
ISO27001
GDPR
Happy Returns
Free trial
AfterShip Returns
Happy Returns
Green bars show the winning product based on the completeness of features and product performance.

Customers using AfterShip Returns say

Responsive Customer Support
AfterShip Returns
5.0
Get started free
"Easy to setup and great for customers to easily navigate and arrange returns. Customer support is quick to respond and get service done as requested."
Budget-Friendly Brilliance
AfterShip Returns
5.0
Get started free
"I recommend this application to any serious business as it's pro tailored to match your customers return needs no matter your budget!"
More User-Friendly
AfterShip Returns
5.0
Get started free
"* It can be integrated with all the Major Dropshipping networks *Great customer support there customer support is really fast just few clicks away. * Easy to use new will not face major problems all the CTA buttons are navigated well. * Easy to track parcels."
Streamline Returns Process
AfterShip Returns
5.0
Get started free
"AfterShip Returns allow us to streamline our returns process. Returns Center has the functionality to include photos with return requests and generates return labels or allows you to upload a different return label."
Seamless Integration & Customizability
AfterShip Returns
5.0
Get started free
"Super easy set up and plenty of customizations for the return page. * It can be integrated with all the Major Dropshipping networks *Great customer support there customer support is really fast just few clicks away. * Easy to use new will not face major problems all the CTA buttons are navigated well. * Easy to track parcels."
Smoother Exchange
AfterShip Returns
5.0
Get started free
"1 week in using this app to replace our manual return process. So far so good! In love the with bonus credit incentive, and the self-help exchange for another item in store function!"

How does AfterShip Returns boost your business?

Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns

Built for global brands and retailers

AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
https:/a.storyblok.com/f/79434/140x56/f8b0603b0c/samsung-logo-v4 Logohttps:/a.storyblok.com/f/79434/x/04575e0e3f/gymshark Logohttps:/a.storyblok.com/f/79434/x/037d032012/wish Logohttps:/a.storyblok.com/f/79434/x/ebc51f10e9/anker Logohttps:/a.storyblok.com/f/79434/x/097890490e/watsons Logohttps:/a.storyblok.com/f/79434/x/bd8788fc56/casetify Logo

AfterShip Returns and Happy Returns Customers

Discover HexClad's hybrid cookware, blending stainless steel and non-stick tech for unmatched performance. Shop now for professional-quality cooking.
ShokzShopify
Discover the innovative audio world of Shokz, designed for open-ear listening. Shop bone conduction headphones OpenRun Pro, OpenFit, and more. Perfect for sports, and work.
FellowShopify
Greetings fellow coffee lovers. What happens when a love for coffee and a passion for product design meet up for a romantic candlelit dinner? Fellow happens. Makers of the award winning Stagg EKG Electric Pour-Over Kettle.
Staples offers free next-day delivery when you spend $35+ on office supplies & furniture, ink, printing services, computers, & promotional products for business.
Roster ConWooCommerce
Retrouvez toute l'actualité des comic cons et conventions (photos, invités, live, ...) en France et dans le monde sur Roster Con. On parle aussi de séries, de films, de littérature, ...
Shop Miraclesuit® Official site for slimming swimsuits, shaping dresses and shapewear. Flatter your curves with stylish designs from Miraclesuit and Magicsuit. Shop now.

Total Customers by Region

Top 3 Regions of AfterShip Returns Customers

  1. United States (1K-10K Customers)
  2. United Kingdom (201-300 Customers)
  3. Australia (201-300 Customers)

Top 3 Regions of Happy Returns Customers

  1. United States (11-20 Customers)
  2. Hong Kong (1-10 Customers)
  3. United Arab Emirates (1-10 Customers)

Total Customers by Industry

Top 3 Categories of AfterShip Returns Customers

  1. Apparel (1K-10K Customers)
  2. Sports (301-500 Customers)
  3. Home & Garden (201-300 Customers)

Top 3 Categories of Happy Returns Customers

  1. Apparel (1-10 Customers)
  2. Home & Garden (1-10 Customers)
  3. Health (1-10 Customers)

Customers Distributed by Monthly Sales

Top 3 Monthly Sales Distributed of AfterShip Returns Customers

  1. $100.00K to $1.00M (51-100 Customers)
  2. $1.00M to $10.00M (51-100 Customers)
  3. $10.00M to $100.00M (201-300 Customers)

Top 3 Monthly Sales Distributed of Happy Returns Customers

  1. $100.00K to $1.00M (1-10 Customers)
  2. $1.00M to $10.00M (1-10 Customers)
  3. $10.00M to $100.00M (1-10 Customers)

Features Comparison

Side-by-Side comparison of features between AfterShip Returns and Happy Returns.

Returns Management

  • Admin Portal
    AfterShip Returns
    Happy Returns
  • Admin portal - Multi-Language Support
    AfterShip Returns
    Happy Returns
  • Return Request Filtering
    AfterShip Returns
    Happy Returns
  • RMA CSV Export
    AfterShip Returns
    Happy Returns
  • Multi-Currency Support
    AfterShip Returns
    Happy Returns
  • Return request or label expiration
    AfterShip Returns
    Happy Returns
  • Shopify Resolution Tagging
    AfterShip Returns
    Happy Returns
  • Edit RMA
    AfterShip Returns
    Happy Returns

Returns Reason

  • Return Reasons by Group
    AfterShip Returns
    Happy Returns
  • Return Sub-Reasons
    AfterShip Returns
    Happy Returns
  • Return Reason Multi-Language Support
    AfterShip Returns
    Happy ReturnsMust Contact Support
  • Mandatory Comment and Photo Upload
    AfterShip Returns
    Happy Returns

Exchange Management

  • Exchanges Available Platform
    AfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
    Happy ReturnsShopify/Shopify Plus
  • Instant Exchange
    AfterShip Returns
    Happy Returns
  • Exchange Order Tracking
    AfterShip Returns
    Happy ReturnsIn-house exchange tracking
  • Incentives
    AfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
    Happy ReturnsExtra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping

Warranty Management

  • Warranty
    AfterShip ReturnsEasy to localize with multi-language support and auto-translations
    Happy ReturnsNo warranty returns

Fulfillment

  • Auto-Create New Shopify Order
    AfterShip Returns
    Happy Returns
  • Inventory Data Sync
    AfterShip Returns
    Happy Returns
  • Minimum Inventory Threshold
    AfterShip Returns
    Happy Returns
  • Fulfillment Hold/Control
    AfterShip Returns
    Happy Returns

Return Resolutions

  • Return Resolution
    AfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
    Happy ReturnsRefund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns
  • Automatic Out-of-Stock Resolutions
    AfterShip Returns
    Happy Returns
  • Conditional Resolutions
    AfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
    Happy Returns
  • Instant Refund
    AfterShip Returns
    Happy Returns

Eligibility Rules

  • Return Window
    AfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
    Happy ReturnsFulfillment Date; Conditional by Resolution / Product Tag or Type / Event Date
  • Eligibility Rules
    AfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
    Happy Returns
  • Bundle & Partial Returns
    AfterShip Returns
    Happy Returns
  • Blocklist
    AfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
    Happy ReturnsOrder Tag; Product Type; Product Tag; Customer Email; SKU;
  • Allowlist/Exception List
    AfterShip Returns
    Happy Returns

Return Notifications

  • Customizable Return Notification Emails
    AfterShip Returns
    Happy Returns
  • Remove Solution Branding
    AfterShip Returns
    Happy Returns
  • Multi-Language Emails
    AfterShip Returns
    Happy Returns
  • Internal Merchant Notifications
    AfterShip Returns
    Happy Returns
  • Email Types (Returns Status)
    AfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
    Happy ReturnsReturn Request Received / Approved / Rejected; Return Request Expired; Items Returned; Request Resolved

Branded Returns Page

  • Page Editor
    AfterShip Returns
    Happy Returns
  • Multi-Language Support
    AfterShip Returns
    Happy ReturnsMust Contact Support
  • Custom Domain with SSL
    AfterShip Returns
    Happy Returns
  • Google Analytics Tracking
    AfterShip Returns
    Happy Returns
  • Embedded Returns
    AfterShip Returns
    Happy Returns
  • Remove Solution Provider Branding
    AfterShip Returns
    Happy Returns
  • Support Chat Box
    AfterShip Returns
    Happy Returns

Analytics

  • Analytics Dashboard
    AfterShip Returns
    Happy Returns
  • CSV Export/Download
    AfterShip Returns
    Happy Returns
  • Report Emailing
    AfterShip Returns
    Happy Returns
  • Analytics Benchmarking
    AfterShip Returns
    Happy Returns
  • Reports Types
    AfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
    Happy ReturnsRevenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Resolution Time; Returns by Country/Region

Return Fraud Management

  • Fraud Detection
    AfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
    Happy ReturnsReturn Bars help prevent most fraud but no mention of mail-in return fraud prevention

Third-Party Integrations

  • Carriers Integration
    AfterShip Returns39
    Happy Returns12
  • eCommerce Platforms
    AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
    Happy ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
  • Custom eCommerce Platform
    AfterShip Returns
    Happy Returns
  • Tech Partners & Solutions
    AfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
    Happy Returns7 (Gorgias, Celigo)
  • 3PLs & Warehouses
    AfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
    Happy ReturnsWhiplash/Ryder eCommerce; ShipMonk; ShipBob
  • Webhook Connection
    AfterShip Returns
    Happy Returns
  • Returns API
    AfterShip Returns
    Happy Returns

Data Security

  • SOC2
    AfterShip Returns
    Happy Returns
  • ISO27001
    AfterShip Returns
    Happy Returns
  • GDPR
    AfterShip Returns
    Happy Returns

Pricing Comparison

AfterShip Returns Pricing

FreeFree36 returns per year
Get started free
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year

Happy Returns Pricing

PlusPricing Varies
EnterprisePricing Varies