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AfterShip Returns vs. Evavi

Take a look at this side-by-side comparison of AfterShip Returns and Evavi. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.

Return Notifications
AfterShip Returns
100%
Evavi
Returns Management
AfterShip Returns
87%
Evavi
Exchange Management
AfterShip Returns
100%
Evavi
Return Resolutions
AfterShip Returns
75%
Evavi
eCommerce Platforms
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Evavi
Fulfillment
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Evavi
Warranty
AfterShip Returns
Warranty
Evavi
Data Security
AfterShip Returns
SOC2
ISO27001
GDPR
Evavi
Free trial
AfterShip Returns
Evavi
Green bars show the winning product based on the completeness of features and product performance.

How does AfterShip Returns boost your business?

Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns

Built for global brands and retailers

AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
https:/a.storyblok.com/f/79434/140x56/f8b0603b0c/samsung-logo-v4 Logohttps:/a.storyblok.com/f/79434/x/04575e0e3f/gymshark Logohttps:/a.storyblok.com/f/79434/x/037d032012/wish Logohttps:/a.storyblok.com/f/79434/x/ebc51f10e9/anker Logohttps:/a.storyblok.com/f/79434/x/097890490e/watsons Logohttps:/a.storyblok.com/f/79434/x/bd8788fc56/casetify Logo

AfterShip Returns and Evavi Customers

Discover HexClad's hybrid cookware, blending stainless steel and non-stick tech for unmatched performance. Shop now for professional-quality cooking.
ShokzShopify
Discover the innovative audio world of Shokz, designed for open-ear listening. Shop bone conduction headphones OpenRun Pro, OpenFit, and more. Perfect for sports, and work.
FellowShopify
Greetings fellow coffee lovers. What happens when a love for coffee and a passion for product design meet up for a romantic candlelit dinner? Fellow happens. Makers of the award winning Stagg EKG Electric Pour-Over Kettle.

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Total Customers by Region

Top 3 Regions of AfterShip Returns Customers

  1. United States (1K-10K Customers)
  2. United Kingdom (201-300 Customers)
  3. Australia (201-300 Customers)

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Total Customers by Industry

Top 3 Categories of AfterShip Returns Customers

  1. Apparel (1K-10K Customers)
  2. Sports (301-500 Customers)
  3. Home & Garden (201-300 Customers)

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Customers Distributed by Monthly Sales

Top 3 Monthly Sales Distributed of AfterShip Returns Customers

  1. $100.00K to $1.00M (51-100 Customers)
  2. $1.00M to $10.00M (51-100 Customers)
  3. $10.00M to $100.00M (201-300 Customers)

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Features Comparison

Side-by-Side comparison of features between AfterShip Returns and Evavi.

Returns Management

  • Admin Portal
    AfterShip Returns
    Evavi
  • Admin portal - Multi-Language Support
    AfterShip Returns
    Evavi
  • Return Request Filtering
    AfterShip Returns
    Evavi
  • RMA CSV Export
    AfterShip Returns
    Evavi
  • Multi-Currency Support
    AfterShip Returns
    Evavi
  • Return request or label expiration
    AfterShip Returns
    Evavi
  • Shopify Resolution Tagging
    AfterShip Returns
    Evavi
  • Edit RMA
    AfterShip Returns
    Evavi

Returns Reason

  • Return Reasons by Group
    AfterShip Returns
    Evavi
  • Return Sub-Reasons
    AfterShip Returns
    Evavi
  • Return Reason Multi-Language Support
    AfterShip Returns
    Evavi
  • Mandatory Comment and Photo Upload
    AfterShip Returns
    Evavi

Exchange Management

  • Exchanges Available Platform
    AfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
    Evavi
  • Instant Exchange
    AfterShip Returns
    Evavi
  • Exchange Order Tracking
    AfterShip Returns
    Evavi
  • Incentives
    AfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
    Evavi

Warranty Management

  • Warranty
    AfterShip ReturnsEasy to localize with multi-language support and auto-translations
    Evavi

Fulfillment

  • Auto-Create New Shopify Order
    AfterShip Returns
    Evavi
  • Inventory Data Sync
    AfterShip Returns
    Evavi
  • Minimum Inventory Threshold
    AfterShip Returns
    Evavi
  • Fulfillment Hold/Control
    AfterShip Returns
    Evavi

Return Resolutions

  • Return Resolution
    AfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
    Evavi
  • Automatic Out-of-Stock Resolutions
    AfterShip Returns
    Evavi
  • Conditional Resolutions
    AfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
    Evavi
  • Instant Refund
    AfterShip Returns
    Evavi

Eligibility Rules

  • Return Window
    AfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
    Evavi
  • Eligibility Rules
    AfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
    Evavi
  • Bundle & Partial Returns
    AfterShip Returns
    Evavi
  • Blocklist
    AfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
    Evavi
  • Allowlist/Exception List
    AfterShip Returns
    Evavi

Return Notifications

  • Customizable Return Notification Emails
    AfterShip Returns
    Evavi
  • Remove Solution Branding
    AfterShip Returns
    Evavi
  • Multi-Language Emails
    AfterShip Returns
    Evavi
  • Internal Merchant Notifications
    AfterShip Returns
    Evavi
  • Email Types (Returns Status)
    AfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
    Evavi

Branded Returns Page

  • Page Editor
    AfterShip Returns
    Evavi
  • Multi-Language Support
    AfterShip Returns
    Evavi
  • Custom Domain with SSL
    AfterShip Returns
    Evavi
  • Google Analytics Tracking
    AfterShip Returns
    Evavi
  • Embedded Returns
    AfterShip Returns
    Evavi
  • Remove Solution Provider Branding
    AfterShip Returns
    Evavi
  • Support Chat Box
    AfterShip Returns
    Evavi

Analytics

  • Analytics Dashboard
    AfterShip Returns
    Evavi
  • CSV Export/Download
    AfterShip Returns
    Evavi
  • Report Emailing
    AfterShip Returns
    Evavi
  • Analytics Benchmarking
    AfterShip Returns
    Evavi
  • Reports Types
    AfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
    Evavi

Return Fraud Management

  • Fraud Detection
    AfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
    Evavi

Third-Party Integrations

  • Carriers Integration
    AfterShip Returns39
    Evavi
  • eCommerce Platforms
    AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
    Evavi
  • Custom eCommerce Platform
    AfterShip Returns
    Evavi
  • Tech Partners & Solutions
    AfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
    Evavi
  • 3PLs & Warehouses
    AfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
    Evavi
  • Webhook Connection
    AfterShip Returns
    Evavi
  • Returns API
    AfterShip Returns
    Evavi

Data Security

  • SOC2
    AfterShip Returns
    Evavi
  • ISO27001
    AfterShip Returns
    Evavi
  • GDPR
    AfterShip Returns
    Evavi

Pricing Comparison

AfterShip Returns Pricing

FreeFree36 returns per year
Get started free
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year

Evavi Pricing

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