12Return vs. Return Magic
Take a look at this side-by-side comparison of 12Return, Return Magic, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
12Return
0%
Return Magic
0%
AfterShip Returns
100%
Returns Management
12Return
0%
Return Magic
0%
AfterShip Returns
87%
Exchange Management
12Return
0%
Return Magic
0%
AfterShip Returns
100%
Return Resolutions
12Return
0%
Return Magic
0%
AfterShip Returns
75%
eCommerce Platforms
12Return
Return Magic
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
12Return
Return Magic
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
12Return
Return Magic
AfterShip Returns
Warranty
Data Security
12Return
Return Magic
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
12Return
Return Magic
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
6Global offices
450Employees
1,200+Carriers
80+Tech & platform partners
20,000+Paid customers
9.4B+Tracked shipments
13M+Returns processed
20+Sales channels
AfterShip is trusted by the world’s biggest brands
12Return, Return Magic, and AfterShip Returns Customers
We don't have enough data
You can subscribe to receive the data updates.We don't have enough data
You can subscribe to receive the data updates.HexClad CookwareShopify
FellowShopify
Shokz USShopify
Features Comparison
Side-by-Side comparison of features among 12Return, Return Magic, and AfterShip Returns.
12Return
Return Magic
AfterShip Returns
Returns Management
- Admin Portal12ReturnReturn MagicAfterShip Returns
- Admin portal - Multi-Language Support12ReturnReturn MagicAfterShip Returns
- Return Request Filtering12ReturnReturn MagicAfterShip Returns
- RMA CSV Export12ReturnReturn MagicAfterShip Returns
- Multi-Currency Support12ReturnReturn MagicAfterShip Returns
- Return request or label expiration12ReturnReturn MagicAfterShip Returns
- Shopify Resolution Tagging12ReturnReturn MagicAfterShip Returns
- Edit RMA12ReturnReturn MagicAfterShip Returns
Returns Reason
- Return Reasons by Group12ReturnReturn MagicAfterShip Returns
- Return Sub-Reasons12ReturnReturn MagicAfterShip Returns
- Return Reason Multi-Language Support12ReturnReturn MagicAfterShip Returns
- Mandatory Comment and Photo Upload12ReturnReturn MagicAfterShip Returns
Exchange Management
- Exchanges Available Platform12ReturnReturn MagicAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant Exchange12ReturnReturn MagicAfterShip Returns
- Exchange Order Tracking12ReturnReturn MagicAfterShip Returns
- Incentives12ReturnReturn MagicAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- Warranty12ReturnReturn MagicAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify Order12ReturnReturn MagicAfterShip Returns
- Inventory Data Sync12ReturnReturn MagicAfterShip Returns
- Minimum Inventory Threshold12ReturnReturn MagicAfterShip Returns
- Fulfillment Hold/Control12ReturnReturn MagicAfterShip Returns
Return Resolutions
- Return Resolution12ReturnReturn MagicAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock Resolutions12ReturnReturn MagicAfterShip Returns
- Conditional Resolutions12ReturnReturn MagicAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant Refund12ReturnReturn MagicAfterShip Returns
Eligibility Rules
- Return Window12ReturnReturn MagicAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility Rules12ReturnReturn MagicAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial Returns12ReturnReturn MagicAfterShip Returns
- Blocklist12ReturnReturn MagicAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception List12ReturnReturn MagicAfterShip Returns
Return Notifications
- Customizable Return Notification Emails12ReturnReturn MagicAfterShip Returns
- Remove Solution Branding12ReturnReturn MagicAfterShip Returns
- Multi-Language Emails12ReturnReturn MagicAfterShip Returns
- Internal Merchant Notifications12ReturnReturn MagicAfterShip Returns
- Email Types (Returns Status)12ReturnReturn MagicAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page Editor12ReturnReturn MagicAfterShip Returns
- Multi-Language Support12ReturnReturn MagicAfterShip Returns
- Custom Domain with SSL12ReturnReturn MagicAfterShip Returns
- Google Analytics Tracking12ReturnReturn MagicAfterShip Returns
- Embedded Returns12ReturnReturn MagicAfterShip Returns
- Remove Solution Provider Branding12ReturnReturn MagicAfterShip Returns
- Support Chat Box12ReturnReturn MagicAfterShip Returns
Analytics
- Analytics Dashboard12ReturnReturn MagicAfterShip Returns
- CSV Export/Download12ReturnReturn MagicAfterShip Returns
- Report Emailing12ReturnReturn MagicAfterShip Returns
- Analytics Benchmarking12ReturnReturn MagicAfterShip Returns
- Reports Types12ReturnReturn MagicAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud Detection12ReturnReturn MagicAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers Integration12ReturnReturn MagicAfterShip Returns39
- eCommerce Platforms12ReturnReturn MagicAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce Platform12ReturnReturn MagicAfterShip Returns
- Tech Partners & Solutions12ReturnReturn MagicAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & Warehouses12ReturnReturn MagicAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook Connection12ReturnReturn MagicAfterShip Returns
- Returns API12ReturnReturn MagicAfterShip Returns
Data Security
- SOC212ReturnReturn MagicAfterShip Returns
- ISO2700112ReturnReturn MagicAfterShip Returns
- GDPR12ReturnReturn MagicAfterShip Returns
Pricing Comparison
12Return Pricing
Return Bird Essentials€ 295Per month
Return Magic Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year