Returns software
Updated at:What is returns software?
Returns management software refers to a type of software system that helps businesses manage the process of handling returns of products or goods by customers. It assists in streamlining and automating various aspects of the returns process, including initiating returns, tracking return shipments, processing refunds or exchanges, and managing inventory of returned items.
How to choose returns software?
Start by understanding your business needs, including factors like return volume, product categories, and desired automation level. AfterShip, designed for enterprises, provides complete return policy automation and comprehensive resolution solutions.
Seek software that provides key features including return order tracking, automated alerts, label creation, shipping carrier integration, and a customer portal for self-managed returns. With AfterShip's full suite of features, you can enhance your business efficiency and minimize return expenses.
Make sure that the returns management software can smoothly connect with your current systems, including your e-commerce platform, inventory management software, and shipping carriers. AfterShip offers integration with over 39 international carriers and various 3PL systems.
It's important to include real-time tracking and automated notifications for better customer communication during returns. AfterShip is committed to enhancing the returns experience by offering a branded returns page, returns status notifications, and reliable tracking capabilities.
Reporting and analytics are essential for understanding customer behavior. AfterShip provides comprehensive reporting and analytics features to support data-driven decision-making.
Consider the level of support and training provided by the software provider. Ensure that they offer responsive customer support to assist you. AfterShip provides 24X7 chat & email, a dedicated account manager, and a 99.9% uptime SLA to resolve your inquiries.
- Returns automation that delivers a positive returns and exchange experience, optimizes return costs, and retains more revenue.AfterShip Returns1K-10K installs
- Loop Returns is a return portal that automated all the returns and refunds of products.Loop Returns1K-10K installs
- Return Prime is an application to manage returns for Shopify stores.Return Prime1K-10K installs
- ReturnGO's AI-driven returns management platform significantly improves customer lifetime value and post-purchase experience.ReturnGO1K-10K installs
- EcoReturns501-1K installs
- Returnly is the provider of digital return experiences for direct-to-consumer brands.Returnly301-500 installs
- postco301-500 installs
- Narvar Return & Exchange301-500 installs
- Narvar Return & Exchange301-500 installs
- ShippyPro is the complete shipping software for ecommerce that helps worldwide merchants to ship, track, and manage returns for their orders.ShippyPro201-300 installs
- Refundid provides ecommerce customers instant refunds for their online returns.Refundid101-200 installs
- Return Rabbit51-100 installs
- ShopRunner is a service offering consumers free two-day shipping and returns on online orders placed with certain retailers.Shoprunner21-30 installs
- Happy Returns is a return software and reverse logistics company, provides a packaging-free, in-person way for customers to return an online purchase for an immediate refund.Happy Returns11-20 installs
- Optoro1-10 installs
- AfterShip Returns Center is an interactive self-service return solution.AfterShip Returns Center1-10 installs
- Seven Senders
- Seko OmniReturns is an online portal used on ecommerce websites for customers to create returns and shipping labels globally. Seko is a global logistics company offering both the technology and reverse logistics.Seko OmniReturns
- Return Logic
- parcelLab Retain