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Documentation software

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Documentation is any kind of written or printed information that provides instructions, technical specifications, and other forms of guidance on the use of a product or service. This can include manuals, user guides, reference materials, safety warnings, maintenance instructions, and more. Documentation is essential for helping users understand how to use products effectively, safely, and responsibly.

This chart displays the market share of the top 10 Documentation software in 2024, highlighting the most popular tools used by online merchants.1. Zendesk leads with a notable 98.91% share.2. In second place, BetterDocs at 0.91% share.3. Meanwhile, HelpDocs at 0.10% share.