AfterShip Tracking

AfterShip Tracking Overview

AfterShip delivers a seamless post-purchase experience to boost customer loyalty and repeat sales. Automatically import tracking numbers to monitor all shipments in one place with 7 standardized statuses and 40 sub-statuses. Filter by date, status, carrier, or destination and detect delays or exceptions. Keep customers informed via Email, SMS, WhatsApp, and Facebook Messenger with real-time delivery notifications based on time zones and order languages. Easily embed tracking links in Shopify pages, headers, or footers. Create branded tracking pages with your logo, store URL, custom domain, and AI-powered product recommendations. Secure shipments with AfterShip® Protection—covering loss, damage, and porch piracy with fast claims and full-value coverage. Integrate with 1,000+ global carriers including UPS, DHL, USPS, and China Post, and present tracking info in a consistent format. Predict delivery dates to set accurate customer expectations. Gain insights into delivery performance, carrier speed, tracking page engagement, and customer feedback with powerful analytics to drive improvements.

Overall Rating

4.8 / 5.0Based on 1003 reviews

Ease of Use4.9 / 5.0

Free TrialAvailable

Languages Supported

EnglishGermanFrenchSpanish

About AfterShip

AfterShip is a Hong Kong startup company offering shipment tracking through SaaS model. It is a shipping management platform that facilitates fulfillment, reduces costs, and simplifies shipment management for all your carriers.

AfterShip Tracking Pricing

price tier 1Free50 Shipments Per Month

Get started free

price tier 2$11.00100 Shipments Per Month

price tier 3$119.002,000 Shipments Per Month

price tier 4$239.002,000 Shipments Per Month

price tier 5Custom

Note: Pricing information is subject to change. Please visit the official AfterShip Tracking website for the most current pricing details and terms. Some plans may have additional features or limitations not shown here.

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AfterShip Tracking Features

All-in-one Shipment Tracking

Auto Sync Shipments
Sync Shipments from Multiple Platforms
Sync Shipments from Multiple Stores
CSV Import & Export
Tracking API
Carrier Integrations
1,138
Carrier Auto-Detection
Standardized Order Statuses
7 main + 33 sub
Shipment List
Search & filter shipments
Detailed Shipment Information
Add notes/comment to shipments
Custom Order Status
Send notification
Estimated Delivery Date
Provides multiple source of EDD, includes carrier EDD, calcualted EDD and AI EDD.
Hide order status
Tracking SDK
Tracking Webhook

Branded Tracking Page

Shipment Lookup
Track Button
Estimated Delivery Date
Customize Tracking Detail
Localization
Powered by Microsoft
Customized localization
Support Languages
20+
Themes
6
Look and feel Customization
Product Recommendations
AI-powered (premium feature), product collection (pro feature), manual selection (pro feature)
SEO Friendly
Custom Domain
Multiple Tracking Pages
Tracking Page in Shopify store
Shipment Reviews
Analytics Integration

Shipping Notifications

Notification Types
Email, SMS (additional charges will apply), Facebook Messenger notifications
Notification Trigger
In Transit, Exception, Out For Delivery, Delivered, Available For Pickup, Failed Attempt, Info Received
Advanced Notification Rules
Pre-Built Email Templates
Email Localization
Personalized Email
Visualized Email Editor
HTML Email Editor
Built-in Email Sender
Customized Email Sender
Built-in SMS Sender
Dedicated SMS Sender
Enterprise only
Built-in SMS Templates
Customized SMS Templates
Enterprise only

Analytics

Shipment Report
Order to delivery time report
On-Time Shipments Report
Transit Times Report
Exceptions Report
Tracking Page Report
Product Recommendation Report
Notification Report
Shipment Review Report
Export Report
Email Report
Returns Analytics

Collaboration

Multiple seats
$10 per member / month
Predefined roles
Customized roles and permission
Enterprise Only
SSO integration
Enterprise Only
2FA Login
Multiple organizations
Sub-organizations
Enterprise Only

Data Security

SOC 2 compliance
ISO 27001 certification
GDPR Compliance
CCPA Compliance
HIPPA

Third-Party Integrations

E-Commerce Platform Integration
28
Shopify
WooCommerce
Shopify Flow Integration
Website Builder Integration & E-Commerce Platform
Salesforce Commerce Cloud, Magento 2, Bigcommerce, eBay, Amazon Seller Central, Squarespace, NetSuite, Shopware, Ecwid, Walmart US, Google Shopping, Facebook Messenger, Magento 1, PrestaShop, CS-Cart, Shift4Shop, OpenCart, Spree, AmeriCommerce, SHOPLAZZA, Jushuitan, Shopline, Cdiscount, HCL Commerce, SpreeCommerce, Wix, ShipStation, Fluent Commerce, Manhayttan OMS, Deck Commerce, IBM Sterling OMS, SAP S/4HANA, Emarsys, Pagefly, EComposer Page Builder
Email Marketing App Integration
Klaviyo, Attentive, Omnisend, Alloy
Review App Integration
Loox, Stamped.io, Okendo, OrderlyEmails, Yopto
Live Chat App Integration
Gorgias, Telegram bot, Zendesk, Kustomer
Loyalty App Integration
Product Sourcing Integration
Notification Integration
Postscript
Translation Integration
Payments Integration
Other Integration
Zoho Inventory, Stitch, Orderhive, Sailthru, ShipBob, SureTriggers

Customer Support

Remove the "Powered by" Message
Help Center
24/7 Live Chat Support
Call support
24/7 Email Support

Total AfterShip Tracking's Customer by Industry

Following chart is the top 10 industries among AfterShip Tracking's customer, the top 3 are:

Apparel: about 31.57% of AfterShip Tracking's customers are Apparel stores.
Home & Garden: about 14.85% of AfterShip Tracking's customers are Home & Garden stores.
Beauty & Fitness: about 11.76% of AfterShip Tracking's customers are Beauty & Fitness stores.

Categories	Stores	Percentage
Apparel	1.94K	31.57%
Home & Garden	914	14.85%
Beauty & Fitness	724	11.76%
Sports	322	5.23%
Food & Drink	302	4.91%
Health	277	4.50%
Pets & Animals	246	4.00%
Toys & Hobbies	214	3.48%
Consumer Electronics	212	3.44%
Autos & Vehicles	169	2.75%
Others	831	13.50%

Stores using AfterShip Tracking

There are 10735 eCommerce online stores in our database currently using AfterShip Tracking to grow their business. Read on to discover how these stores are leveraging AfterShip Tracking to achieve success.

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