Reamaze Live Chat Helpdesk CRM
Customer Reviews
View all 's customer reviews4.6
217 ratings
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AAfterShip Mobile User
3/3/2023
5 stars all over, very intuitive, innovative, and good support!
It Integrates very well with pretty much everything we needed.
AAfterShip Mobile User
2/22/2023
Don't use this company. I deleted the app in Shopify before the end of the current period, but they don't accept a deletion in Shopify as a cancellation. ( even though you joined via Shopify) You also have to go into their account and cancel and no one tells you that. Not honourable company at all and not interested in refund even though deleted via Shopify
AAfterShip Mobile User
1/15/2023
I cancelled my subscription in advance of my rebill date but Remaze went ahead and charged me anyway. After contacting Shopify support, they refused to refund me the funds for my subscription cancellation. I'm definitely not "reamazed" by this.
AAfterShip Mobile User
1/2/2023
Such a great app, brings all of customer service into one spot. Use it with RingCentral and makes phone calls easy to handle and record, seeing all the customers details in one spot. Very happy
AAfterShip Mobile User
12/23/2022
We are fairly new to reamaze (using it now for a little over a month) but fell completely in love. We have been using a different CRM app but their recent pricing changes and lack of attention to small business needs (I understand large companies are valuable customers but you should not abandon your first backers) made us look for an alternative. And are wee happy to have found reamaze.
It was super easy to install and get configured to our branding and needs and we have so far seen great feedback from customers on our support and for the ease of use the chat and helpdesk.
We are so happy we found reamaze and made the switch.