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Ship to Canada Fees Included

4.9

10 ratings
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AAfterShip Mobile User
2/24/2023
This is a fantastic app. We struggled for years trying to find a way to minimize the high brokerage rates and import fees charged by the major freight carriers. We tried negotiating with the carriers but that did not yield the desired results. We sell business to business, so many of our customers are used to the high fees but we still got complaints from a few angry customers. When I found BorderBuddy I was skeptical and thought there must be a catch. I was able to talk to a member of the BorderBuddy team. He was friendly, helpful and responsive. The process of adding the app to our website was quick and easy with no glitches. We immediately started seeing results. The documentation we receive to process our shipments to Canada is perfect. In the beginning, I checked every order to see if there were any extra fees included. The fees charged were exactly as expected and the shipping rates were even less than offered without BorderBuddy. After adding BorderBuddy we have seen an increase in our Canadian orders, so our customers seem to be happy with it as well.
AAfterShip Mobile User
2/22/2023
I have only shipped about 10 products using BorderBuddy but I am beyond impressed with how it’s going so far. Very responsive customer service team! I have tried all the other DDP shipping apps (easyship, flavorcloud, zonos, etc) Since I am currently only shipping to US and Canada, BorderBuddy is perfect. Usually when I ship an international order I receive a call from UPS asking me to resubmit my Commercial invoices after I have already attached them to the box. With BorderBuddy they handle everything. I shipped my package and the package arrives to the customer without me receiving any calls or having any issues. So far it’s great! Very efficient. I will continue to use BorderBuddy with all my Canada shipments! I’m looking forward to expansion so we can get into other countries as well!
AAfterShip Mobile User
1/31/2023
BorderBuddy has truly changed the game. Our customers are SO appreciative of not getting hit with random fees upon delivery. The team is also incredibly kind and helpful. This makes importing goods to Canada seamless. Thank you BB!
AAfterShip Mobile User
1/25/2023
Highly recommend this company. Been working with border buddies since April of 2022 and they have been reliable and communicative the entire time. We’ve encountered various random issues that were attended to and resolved in a very timely manner. I feel more comfortable knowing my orders being sent to Canada are under their care.
AAfterShip Mobile User
1/17/2023
We started using Border Buddy 8+ months ago and it has been super smooth and convenient. They send the label and customs info and make the whole process way more straightforward and cheaper than shipping any other way that we have tried. No issues with any shipments either. Would definitely recommend!