bol.com
bol.com Order Tracking
About bol.com
Bol.com is a popular Dutch online retail platform, established in 1999, and currently a major e-commerce platform in the Netherlands and Belgium. It offers a wide range of products, including books, electronics, toys, games, fashion items, and much more. Bol.com is well known for its customer-friendly approach and extensive product catalog.
Product Categories
The platform has numerous product categories to cater to different customer needs. Some of the main categories include books, music, film & games, electronics & computers, toys & games, baby & child, sports & leisure, beauty & wellness, home & garden, fashion & accessories, and office & stationery.
Shipping and Delivery
Bol.com provides fast delivery services within the Netherlands and Belgium. For certain products and order values, they offer free shipping. Customers can also opt for express delivery at an additional cost for faster shipping.
Customer Service
The website is committed to providing excellent customer service. Customer support is available through phone support (on weekdays from 8 am to 10 pm), and a FAQ section that covers most common inquiries. Customers can also send queries through an online contact form on the website.
Payment Methods
Multiple payment methods are accepted on Bol.com such as iDEAL (Dutch online banking), Bancontact/Mister Cash (Belgium), credit cards (Visa/Mastercard), Bol.com gift cards, coupons and Pay Later via Klarna.
Return Policy
Bol.com has a 30-day return policy for most items in new condition. The customers need to initiate the return process through their account on the website and follow the instructions given.
bol.com Marketing Emails
Explore the most recent 2 marketing emails from bol.com. This includes Welcome emails and Abandoned Cart notifications.
bol.com Tech Stack
bol.com is using 3 eCommerce software to power their online business, such as Boomerang, Mopinion, Adobe Analytics, etc. View the complete technology stack of The Depot.
Frequently Asked Questions
How can I track bol.com order status?
You can track your order status in AfterShip tracking page: https://www.aftership.com/track by using the tracking number that you received in your order confirmation email.
Is bol.com from Netherlands?
Yes, bol.com is from Netherlands. It's headquarters is located in Utrecht, Netherlands.
What platform does bol.com use?
bol.com is using Custom Cart to build their online website.
What is the official website of bol.com?
bol.com official website is https://www.bol.com.